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BCLE 2000 - Citigroup
388 Greenwich Street
New York, NY 10013
The Professional Practices for Business Continuity Professionals are defined as the skills, knowledge and procedures BC professionals need to lead a BC planning effort. This 5-day course includes 32 hours of instruction followed by the Qualifying Exam. Instructors offer a fast-paced overview of DRI International’s business continuity planning model and delineate the knowledge, skills and procedures needed to effectively execute each stage. Instructors present a case study exercise and other select exercises depending on the experience in the room. Upon completion of the course participants will 1) be reminded of the BC planning stages and requirements to effectively implement each one; 2) confirm their understanding of industry terminology; 3) learn recent trends, and 4) be able to articulate the roles of the BC planner, business components and executive management in developing, testing and maintaining BC plans. These are essential elements of the DRI International Qualifying Examination. Course: November 3-7, Instruction, Days 1-4 8:30 am – 5:00 pm; Qualifying Exam, Day 5: 8:30am – 12:00 noon Registration Fee: $1,495.00; includes continental breakfast, lunch, and occasional refreshment breaks.
Lesson 1: BCM Project Management & Executive Support
In this lesson you will learn how to establish the need for a business continuity program in your organization and how to obtain management support. You will also learn how to organize and manage the process of developing a business continuity program. This lesson identifies the requirements and imperatives of project management methodologies required to develop an enterprise-wide Business Continuity Program.
Lesson 2: Risk Assessment and Analysis
This lesson introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity program.
Lesson 3: Business Impact Analysis
This lesson introduces the reasons for and value of conducting a Business Impact Analysis. The student will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), and Acceptable Exposure to Loss.
Lesson 4: Developing Business Continuity Strategies
This lesson introduces the student to the challenges of selecting the appropriate strategies for recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, assesses the strengths and weaknesses of strategies and methodologies for presentation to management. We will identify the process steps involved in the analysis and strategy determination. This will be directly linked and supported by the data gathering activities accomplished during the risk assessment and BIA.
Lesson 5: Emergency Preparedness and Response
The purpose of this lesson is to provide an understanding of the emergency management structure and the planning necessary to manage a crisis for your organization. This will include identification, escalation, and notification procedures. It covers the challenges of reviewing and coordinating emergency evacuation programs in place in organizations, or working with the responsible areas to develop or enhance existing programs.
Life safety procedures, emergency response procedures, and plan activation procedures are reviewed in detail. Specifically, you will learn how to lead your organization in implementing an action plan structure and mobilizing in response to an emergency. It will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities.
Lesson 6: Crisis Communications
All plans must include communication elements and this chapter is designed to assist the student in making al the necessary preparations for managing an emergency. This lesson focuses on how to develop procedures that will allow you to effectively communicate with all audiences, to identify and train spokespersons, to develop key messages, and to work effectively with the media.
Lesson 7: Coordination with External Agencies
In Lesson 7, the student will learn to apply communication techniques, investigate partnering, and also review the Incident Command System. It also addresses compliance issues with applicable statutes or regulations. The student will understand terminology, priorities of first responders, and how to interface with emergency agencies.
Lesson 8: Plan Activation
In this lesson, you will learn about the emergency management structure and the planning necessary to manage a crisis for your organization. Specifically, you will learn how to lead your organization in implementing an action plan to structure and mobilize in response to an emergency. This lesson will focus on procedures for activating the Emergency Operations Center and corresponding command centers, securing the area, assessing the damage, and salvage and restoration activities.
Lesson 9: Plan Development
This lesson is designed to cover the application of skills and information gathered in putting the BCM program into action by identifying the components of the planning process including plan methodology, implementation, organization, and documentation. In order to develop the actual BCM plan document you will need to lead your organization in several decisions on the approach, methodology and the plan document structure. We will address and discuss these issues to allow you as the planner to facilitate your organization in making these determinations. Experienced planners recognize that the plan document that best meets the needs of the organization and the personnel are most comfortable with using will be the plan document structure that is successful. This chapter will conclude with the elements of plan administration and plan documentation.
Lesson 10: Awareness and Training Programs
This lesson is designed to assist the student in developing the elements of a BC training and awareness program that will create and maintain organizational awareness and enhance the skills required to develop, implement, maintain, and execute all Business Continuity initiatives. The student will learn to differentiate the needs of demographic groups and teams within the BCM program. Students will gain from hands-on interactive activities designed to assist all professionals in enhancing the visibility and reach of their BCM programs.
Lesson 11: Testing and Exercise Programs
The students will learn and apply various techniques to improve the timeliness and quality of the BCM team response. Lesson 11 thoroughly reviews a variety testing and exercise programs and how to develop them for your organization. Interactive activities will help students to enhance the resiliency of their programs.
Lesson 12: Maintaining & Updating Plans
This lesson is provides the student with an overview and working knowledge of Professional Practice 8 and assists in developing processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic direction.
Courses are scheduled subject to a minimum enrollment. If enrollment for a particular course does not meet the minimum, that class is cancelled or rescheduled. If DRI International must cancel a class for any reason, DRI's liability is limited to the paid registration fee. DRI makes every effort to notify registered participants as soon as possible if classes are cancelled.
Registration applies only to the individual named on the registration form. If you want to substitute another individual from the same company, you must contact the course registrar prior to the first day of the course. The cancellation fee is $150.00 U.S. currency however, there is no charge for moving to another course with a limit of three course transfers. See FAQ for additional details. Rescheduling must occur within twelve months of the originally scheduled course and no more than three course transfers are permitted. If you exceed the alotted twelve months for rescheduling or limit of three course transfers, no refunds will be made and your registration fee will be forfeited to DRI.