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A selection of materials from DRI International is available here as an added benefit for DRI members. We hope you enjoy this informative collection of industry information and research.

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Letter from the President: 2023 in Review

Author: Chloe Demrovsky

In 2023, we celebrated our 35th year serving this exciting profession of service. Because milestones are always a time for reflection, I’d like to dedicate this edition of our annual review to look back at some of the accomplishments of this venerable institution not just from this year but also to provide a review of all the various ways in which we support you every year.

Tags: Business Continuity Program, Case Study, Community Resilience, ESG, Professional Practices, Resiliency, White Paper

Ninth Annual Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

DRI International's Ninth Annual Predictions Report offers resilience predictions for the profession by the profession, focusing on topics ranging from geopolitics to technology to the environment, and more. Providing a roadmap of the issues resilience professionals may face in the coming year, the report was developed by the DRI Future Vision Committee (FVC), a group of international thought leaders in the field. It was based in part on more than 500 survey responses from across all industries and sectors, the largest in the report’s history.

Tags: Trends and Predictions, White Paper

9th Annual Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

DRI International has published its Ninth Annual Global Risk and Resilience Trends Report. The report provides an independent analysis of current and emerging risks as viewed by those directly involved in resilience management. Supported by the DRI Future Vision Committee (FVC), a group of international thought leaders in the field, it is based on a survey of more than 500 professionals across all industries and sectors, the largest response in the report’s history.

Tags: ESG, Trends and Predictions, White Paper

True North Resilience - Spring 2023

Author: DRI Canada

DRI Canada's quarterly magazine includes articles on Hurricane Dorian, London's incident command training, the RIE Toronto Symposium, and more.

Tags: BIA, Canada, Climate Change, Cyber Resilience, Emergency Management

True North Resilience - Fall 2023

Author: DRI Canada

This edition of DRI Canada's magazine includes articles on supplemental BCM software, implementing the Professional Practices, telecommunications, and more.

Tags: Business Continuity Program, Canada, Communications/Crisis Communications, Technology

DRI Webinar - Resilience in the Digital Era: Navigating Business Continuity in the Wake of Rapid Digital Transformation

Event: DRI Webinar

Author: Rod Crowder, CBCP

Join DRI Australia and New Zealand's Rod Crowder, CBCP, for this webinar discussing how the Covid-19 pandemic brought about rapid change for businesses and industries across the world, who were forced to implement years of planned digital solutions in a matter of weeks or months. The unexpected need to transition large numbers of employees to a work-from-home model required a major rethink to business and IT delivery models, with risks quickly transitioning from premises and office environments to data centres, networks, software applications and data security. In this webinar, we will discuss how this transition has impacted business continuity planning and how it is evolving to keep pace with the emerging digital-era.

Tags: Coronavirus/COVID-19, Cybersecurity, Technology

Welcome Remarks; Global Trends in Risk and Resilience

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Chloe Demrovsky

What are the top risks that worry resilience professionals as we emerge into a post-pandemic world? This session will open the event with an overview of how we, as members of this exciting and evolving profession, prioritize and respond to some of our biggest challenges. Based on DRI’s annual survey of nearly 500 professionals across all industries and sectors, our research shows a variety of major issues such as cyberattacks, natural disasters and economic uncertainty. With so many risks at play, DRI’s President and CEO Chloe Demrovsky will provide guidance on how we can build a more resilient future together.

Tags: Resiliency, Trends and Predictions

Navigating Tomorrow’s Uncertainties: The Future of Risk In The Age of Technological Advancements

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Melanie Subin

Join us for an insightful presentation from Melanie Subin, Managing Director of Future Today Institute. In this discussion, Subin will delve into the fascinating landscape of risk in an era of ever-evolving technological sophistication. As we stand at the intersection of innovation and uncertainty, this discussion will explore how cutting-edge technologies like generative AI and quantum cryptography are fundamentally reshaping risk across a wide variety of industries.

Tags: Risk Management, Technology

Merging Cyber Resilience and Cybersecurity to Improve Response and Recovery

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Rouz Hashemi, CCRP,

A proper cyber resilience approach has always required business and technology stakeholders to interact, decide, and set appropriate risk tolerance. But with the National Institute of Standards and Technology (NIST) adding the term “govern” to its framework, what is the opportunity for change and improvement? In this session, we will discuss how merging cyber resilience and cybersecurity under the NIST framework will enable organizations to be better prepared for and better able to respond to and recover from cyberattacks in a more tangible manner.

Tags: Cyber Resilience, Risk Assessment

Emergency Management and Business Continuity in a Polycrisis World

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Kelly McKinney, CBCP,

We live in a post-modern polycrisis world. Our organizations – governments, public and private sector organizations, hospitals, universities – are besieged by a multitude of human-caused, natural and technological risks. Given this, what is the role of the emergency management and business continuity professionals? Our organizations need us to bring order to the chaos. But are we ready to do that?

Tags: Business Continuity Program, Emergency Management

Cyber Resiliency in the DNA: Forging a Secure and Resilient Culture for the Digital Age (Sponsor Session: Fusion Risk Management)

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Safi Raza

In this session, we will explore how to navigate the complex landscape of cybersecurity, focusing on the human element. We’ll showcase the power of nurturing a security-conscious workforce through compelling success stories and practical insights. Key highlights of this presentation include: - Understanding the pivotal role of a cybersecurity-focused culture, characterized by resiliency, in safeguarding your organization - Proven strategies for cultivating a mindset of resilience in every member of your team, from top executives to front-line staff - A deep dive into real-world cases where a security-driven and resilient culture has not only defended against cyber threats but thrived amidst challenges, and - Insights into building a culture that not only protects against cyber threats but adapts, endures, and emerges stronger in the face of adversity.

Tags: Security

A United Nations Perspective on Cyber Risk and Resilience

Event: DRI Collegiate Conference - NYU - Oct. 6, 2023

Author: Nehali Anupriya

Join UNDRR’s Nehali Anupriya for a unique perspective on cyber risk governance challenges, including the potential risks to international stability posed by artificial intelligence and emerging technologies, and how we can work together through international cooperation to achieve resilience.

Tags: UNDRR

Professional Practices - 2023 - English

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute (DRI) International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2023 - Spanish

Event: DRI Professional Practices

Author: DRI

Creadas y mantenidas por el Instituto de Recuperación Ante Desastres Internacional (Disaster Recovery Institute International - DRI), las Prácticas Profesionales para la Gestión de Continuidad del Negocio son un cuerpo de conocimiento diseñado para ayudar en el desarrollo, implementación y mantenimiento de programas de continuidad del negocio. También pretende servir como una herramienta para realizar evaluaciones de los programas existentes.

Tags: Professional Practices

Professional Practices - 2023 - French

Event: DRI Professional Practices

Author: DRI

Créé et maintenu par Disaster Recovery Institute International, Les Pratiques Professionnelles pour la Gestion de la Continuité des Activités est un ensemble de connaissances conçu pour aider à l'élaboration, à la mise en œuvre, et le maintien d’un programme de gestion de la continuité des activités. Il est également destiné à servir d’outil pour effectuer des évaluations des programmes existants.

Tags: Professional Practices

Professional Practices - 2023 - Dutch

Event: DRI Professional Practices

Author: DRI

De “Professional Practice” is samengesteld en wordt onderhouden door Disaster Recovery Institute International. De “Professional Practices voor Business Continuity Management” is een kennisdocument en is een leidraad voor de ontwikkeling, implementatie en het onderhoud van business continuity programma's. Het document is ook bedoeld als een leidraad voor het uitvoeren van evaluaties van bestaande business continuity programma's.

Tags: Professional Practices

Professional Practices - 2023 - Portuguese

Event: DRI Professional Practices

Author: DRI

Criadas e mantidas pelo Disaster Recovery Institute (DRI) International, as Práticas Profissionais para a Gestão da Continuidade de Negócios são um conjunto de conhecimentos que visam auxiliar no desenvolvimento, implementação e manutenção de programas de continuidade de negócios. Também podem ser utilizadas como uma ferramenta para a realização de avaliações de programas existentes.

Tags: Professional Practices

Professional Practices - 2023 - Chinese

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute (DRI) International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2023 - Hindi

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute (DRI) International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2023 - Japanese

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute (DRI) International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2023 - Italian

Event: DRI Professional Practices

Author: DRI

Creato e mantenuto da Disaster Recovery Institute (DRI) International, le Pratiche Professionali per il Business Continuity Management (BCM) sono un corpus di conoscenze progettato per assistere lo sviluppo, l'implementazione e il mantenimento dei programmi di business continuity e anche uno strumento per la valutazione dei programmi esistenti.

Tags: Professional Practices

Riskonnect Webinar - Threat Intelligence: What Is It and How Can It Benefit Business Continuity?

Event: DRI Webinar

Author: Riskonnect

Natural disasters, civil unrest, transportation disruption and crime are just a few of the threats that can affect your operations in an instant. How do you actively monitor everything? The answer is threat intelligence. Threat intelligence is increasingly becoming an important early-warning part of broader business continuity programs. This webinar explains the value of threat intelligence, how it connects to broader continuity and resilience program outcomes, and how you can incorporate it into your program. You'll discover how to get ahead of risk and learn from the threats that are actively affecting your operations, locations, and people. NOTE: This is a sponsored webinar with content produced by Riskonnect. The information contained in this presentation represents the views and opinions of Riskonnect and does not necessarily represent the views or opinions of DRI International.

Tags: Risk Assessment

ESG, Sustainability and Climate Resilience: A Business Continuity Perspective

Event: DRI White Paper/Survey

Author: Chloe Demrovsky, Lyndon Bird, Eric McNulty

Environmental, social and corporate governance (ESG) has become a major topic of discussion. How should the resilience community navigate ESG to better manage sustainability and develop best practices for their organizations? A new report from DRI International and the National Preparedness Leadership Initiative at Harvard (NPLI), based on input from a wide range of business sectors, will shed more light on the subject.

Tags: ESG, White Paper

Bringing Business Continuity to the State Emergency Management Stage: A Case Study

Event: DRI White Paper/Survey

Author: --

A recent experience by the Maryland Department of Emergency Management (MDEM) offers a road map that illustrates the challenges and rewards for integrating continuity into public sector planning, and in the process, creating cohesive plans and people skilled in carrying them out.

Tags: Emergency Management, Maryland Department of Emergency Management, White Paper

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Improving Organizational Resiliency Through Cross Training

Event: DRI Webinar

Author: Brian Bauer, Ken Maloney

With natural disasters on the rise and cyber attacks on the nightly news, are state governments ready to meet the challenges and risks of the modern world? For the state of Maryland, the answer to that question is a resounding YES! In this live webinar, hear how Maryland state emergency managers are taking a uniquely effective approach to improving resilience: Training! A two-year program aims to increase resiliency by cross-training staff in business continuity, IT disaster recovery, and cyber resilience. Learn from Maryland OEM's Brian Bauer and Ken Maloney how it’s working, as well as how this approach also benefits both the private sector and public-private partnership initiatives.

Tags: Emergency Management, Public Sector

Continuity and Emergency Management: Two Sides of the Same Coin

Event: DRI Webinar

Author: Alex Abdun-Nabi

As part of the DRI Webinar on incorporating business continuity into statewide emergency management, Alex Abdun-Nabi, Emergency Preparedness Manager for Capital Metro (CAPMET), Austin's public transportation system, discusses his experiences incorporating private sector resilience practices into public sector operations.

Tags: Emergency Management, Public Sector

Global Trends in Risk and Resilience

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Chloe Demrovsky, Lyndon Bird

What are the top risks that worry resilience professionals as we emerge into a post-pandemic world? This session will open the event with an overview of how we, as members of this exciting and evolving profession, prioritize and respond to some of our biggest challenges. Based on DRI’s annual survey of nearly 500 professionals across all industries and sectors, our research shows a variety of major issues such as cyberattacks, natural disasters, and economic uncertainty. With so much to think about, what should resilience professionals focus on? This year’s predictions highlight still more potential threats on the horizon, including divided public opinions on global climate change measures, cyber vulnerabilities among major IT service providers, unprecedented flooding in the developed world, economic uncertainty in China, and much more. With so many risks at play, DRI’s President and CEO Chloe Demrovsky will provide guidance on how we can build a more resilient future together. DRI Chief Knowledge Officer Lyndon Bird will join her to discuss the latest findings on how business continuity professionals are contributing to climate-related disclosure within their organisations.

Tags: Resiliency, Risk Management

Building Community Resilience through Carbon Capture Projects

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Jerome Ryan, Samuel Burke

This presentation will discuss the importance of carbon capture projects in increasing community resilience. We will highlight the benefits of these projects and explain how traditional business continuity tools like Business Impact Analysis and Risk Assessment can be updated to include climate change data. Additionally, we will present a case study on how New Orleans is utilizing blue carbon projects to increase resilience and better protect that community from future hurricanes. This presentation is designed to provide valuable insights and practical tools for individuals and organisations seeking to enhance their resilience to the impacts of climate change.

Tags: Climate Change, Community Resilience

Insights From the Abyss: Turning Adversity into an Advantage

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Will Scobie

This session will outline a case study of a business that found itself at the start of the COVID-19 pandemic without an insurer, a broker, or any risk data. It will explain how they dealt with this situation, the long-term impact on the business, and how they are now turning this situation into a positive by building a roadmap to resilience.

Tags: Coronavirus/COVID-19

Evolving Resilience: Creating Practical Value From Data Aggregation

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Kate Needham-Bennett

Many of us understand the benefits of aggregating data across disciplines to get a more holistic view of an organisation; but how can we make sure that data is put to use and brought to life? How can we ensure resilience programmes add value, rather than being seen as tick-box compliance exercises? This session will explore some of the ways you can utilise resilience data to help you respond quicker in a time of polycrises, direct your investment strategy to ensure critical services remain resilience, push back on any green-washing of risks, and retain knowledge and functionality in an ever-evolving world.

Tags: Technology

Climate Risk and Private Sector Resilience

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Cedrick Moriggi

The private sector is facing a number of new challenges associated with complex scenarios distinguished by cascading effects and concurrencies. As many countries and enterprises now look towards this new normal, it is helpful to reflect on the distance covered so far, and to anticipate what lies ahead starting from the assumption that disruptions will happen. This session will explore the transition from crisis management to the development of a new approach more focused on the strategic role of resilience, including the adoption of new tools and roles, or changes in corporate functions. It will include considerations on lessons learned on adapting to changing conditions, including aspects such as foresight, flexibility and data-driven decision making.

Tags: Crisis Management

From Continuity to Operational Resilience in a Transitioning Company and Changing World

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Katherine Dickens

The shift from a traditional business continuity approach to operational resilience is challenging in a global multinational which spans high risk operations to trading and treasury functions. bp is transforming at the same time as the VUCA (volatility, uncertainty, complexity, and ambiguity) world presents complex interconnected risks. In this session, the speaker will explore the challenges involved in applying operational resilience in bp.

Tags: Operational Resilience

A United Nations Perspective: From Disaster Risk Reduction to Resilience, Enhancing the Role of the Private Sector

Event: DRI Collegiate Conference - University College London, 14 June 2023

Author: Sarah Wade-Apicella

We are approaching the midway point of the implementation of the Sendai Framework for Disaster Risk Reduction, 2015-2030. As the first major agreement of the post-2015 development agenda (including the Paris Climate Accord and the Sustainable Development Goals), it provides Member States with concrete actions to protect development gains from the risk of disaster. It advocates for the substantial reduction of disaster risk and losses in lives, livelihoods and health and in the economic, physical, social, cultural and environmental assets of persons, businesses, communities and countries. It recognizes that while the State has the primary role in reducing disaster risk, that responsibility should be shared with local government, the private sector and other stakeholders. This session will discuss the progress with a focus on the support and activities from the private sector including through the ARISE Initiative, UNDRR’s private sector partnership.

Tags: UNISDR

Business Continuity Career Path and Overview

Event: DRI Collegiate Conference - University of Texas at Dallas - Mar. 28, 2023

Author: Al Berman

Al Berman, President of the DRI International Foundation and recognized expert in business continuity, will provide an overview of this exciting career. Full of opportunity, continuity careers are a chance to affect real change within organizations and this job is never boring. Bring your questions about the current state of continuity and what’s to come. Al Berman has the answers.

Tags: Resilience Careers, Higher Education

Business Continuity and the Financial Sector

Event: DRI Collegiate Conference - University of Texas at Dallas - Mar. 28, 2023

Author: Marsha Buehler

As one of the most highly-regulated industries, the final sector understands the value of business continuity and invests in it too. Marsha Buehler, VP of Business Resiliency and Oversight Management, JP Morgan Chase will share her experience in the financial sector and discuss its unique continuity requirements. Buehler is also the Mentorship and International Development Lead for the DRI Foundation’s Women in Business Continuity Management Executive Committee.

Tags: Banking/Financial Sector, Business Continuity Program

Business Continuity and the Insurance Industry

Event: DRI Collegiate Conference - University of Texas at Dallas - Mar. 28, 2023

Author: Michelle Cross

Talk about risky business! One of the most fascinating and mind-bending aspects of business continuity is its relationship with insurance and risk. Michelle Cross, Vice President, Fidelity Institutional Business Continuity will discuss how these disciplines should co-exist for maximum resilience.

Tags: Risk Assessment, Business Continuity Program

Managing the Second Wave of Disasters: A Case Study following A Tornado's Impact on a Manufacturing Facility

Event: DRI Collegiate Conference - University of Texas at Dallas - Mar. 28, 2023

Author: Steven Haynes

During this discussion, we will examine what impacts a disaster makes on the everyday supply chains of a manufacturing facility. This topic will provide a baseline understanding of normal distribution models and dive into a real-world event and how an organization was forced to change its model. Participants will learn new insights into managing resources following a disaster and become more familiar with business continuity planning processes.

Tags: Supply Chain

WORKSHOP: Don’t Fear the Auditor

Event: Annual Conference - DRI2023

Author: Robbie Atabaigi

If audits give you agita, this hands-on workshop is for you! Sure it can be nerve-wracking when the auditors come knocking but if you attend this workshop, you can toss your TUMS and sleep soundly…even when it’s audit season. In this workshop, we will explore planning for an audit (standards/guidelines; purpose, scope, and objectives; and timeline), fieldwork (kick-off, documentation, and interviews); analysis (testing, evidence, and initial draft report); and reporting (communication with key stakeholders, obtaining management response, and issuing a final audit report).

Tags: Audit

What Cyber Resilient Companies Do Right

Event: Annual Conference - DRI2023

Author: Camila Ishikawa

Is your company prepared for the imminent threat of cyber attack? Attend this session to learn how to better prepare for cyber threats, using a practical approach and robust, NIST-based cybersecurity framework. The presenter will demonstrate how to apply the framework in order to measure cyber resilience and improve resilience overall.

Tags: Cyber Resilience

The Value of Resilience

Event: Annual Conference - DRI2023

Author: Mark Evans

TMX Group are winners of the 2022 DRI Award of Excellence for COVID-19 Response and Recovery of the year. In the context of joining the organization mid-pandemic, TMX Group’s Mark Evans shares practical examples of how strong organizational values, effective use of data, and prompt, bold decision-making helped preserve the safety of approximately 1500 staff globally. The end result was zero workplace transmission of COVID-19 and zero disruption to any business processes throughout the pandemic.

Tags: Global Strategy, Pandemic, Resiliency

NIST – The Unknown Government Information Powerhouse

Event: Annual Conference - DRI2023

Author: Dean Gallup

While many people have heard of the U.S. National Institute of Science and Technology (NIST) and some have even used some of their resources, most don’t know the full capacity and wealth of information and research available to them, for free. NIST resources include major continuity, resilience and emergency management topics and guidance, such as the Risk and Cybersecurity Risk Management Frameworks, Security and Privacy Controls, contingency and test, training and exercise planning, among others.

Tags: Business Continuity Program, Cybersecurity, Emergency preparedness, Regulations and Standards, Risk Management

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Redefining Assets to Build a More Resilient Community

Event: Annual Conference - DRI2023

Author: Bonnie Canal

Words matter. How we understand each other depends at the very least on the definition of the words we use. When looking within communities, how do you measure resilience? How do you define or rank an asset? There are so many converging issues around community resilience. This session will help unfold and define the most misunderstood terms in community resilience, while enabling attendees to acquire the first steps needed to build community resilience through understanding the who, what. when, where, and how of asset mapping a community.

Tags: Community Resilience

Applying Rules of 3 in Continuity and Resilience

Event: Annual Conference - DRI2023

Author: Jeanne Powell

The basic rule of threes was first recognized by Aristotle who recognized that humans relate and latch onto things that are presented in threes. Fundamentally, eat, drink, and sleep. In writing, we have a beginning, middle, and end. In presentations we have agenda, content, summary. Fire only burns when heat, oxygen, and fuel combine. Survival puts it in a live or die perspective: make a decision in three seconds, breath in three minutes, shelter from a hostile environment in three hours, drink water within three days, eat within three weeks. You get the idea. The rule of threes has many applications in all different areas, including BC/DR efforts. Attend this session to learn how Aristotle can assist with your BC/DR thought process, help you structure your program, and bring a fresh perspective to planning.

Tags: Business Continuity Program, Process

We Can’t Wait for Help: How Empowering Schoolchildren, Teachers, and Responders in Texas is Representative of a Larger Resiliency Solution after Uvalde

Event: Annual Conference - DRI2023

Author: Damian Mckeon, Ashley Hamilton

The session is a post-Uvalde school shooting report that has changed the dynamics of active attack incidents in schools by empowering all of the people on campus — not just the staff and teachers — as a part of school safety. This case study shows that when data, direction, and emotional reinforcement are made available to people during a crisis, it changes the outcome positively, reduces the number of victims and injury, and increases resilience.

Tags: Active Shooter/Workplace Violence, Case Study, Resiliency

Would You Buy What You’re Selling? Create Happy Customers by Running Your BCM Program Like a Business!

Event: Annual Conference - DRI2023

Author: Shane Mathew

SESSION HANDOUT ESO Tools - The Vision/Traction Organizer In this session, Shane Mathew shares some of the lessons he’s learned from his years of building business continuity programs in various industries, including in government, healthcare, manufacturing, and tech. The focus of the presentation is the concept of transforming your BCM program into a high functioning initiative, by approaching it as one would approach a successful business. Through this lens, attendees will learn some of the common pitfalls businesses and BCM programs face to their success, how to develop and market products that improve demand, and how to manage the whole effort through proven methodologies like the immensely effective Entrepreneurial Operating System (EOS) – a set of simple concepts and practical tools that have helped thousands of entrepreneurs around the world get what they want from their businesses. Additionally, he will share some practical steps on how to implement these concepts into your program- transforming it into one that has direction, executive buy-in, and stakeholder support.

Tags: Best Practices, Business Continuity Program

The Value of Resilience

Event: Annual Conference - DRI2023

Author: Mark Evans

SESSION HANDOUT 5 Eye-openers From the Pandemic. TMX Group are winners of the 2022 DRI Award of Excellence for COVID-19 Response and Recovery of the year. In the context of joining the organization mid-pandemic, TMX Group’s Mark Evans shares practical examples of how strong organizational values, effective use of data, and prompt, bold decision-making helped preserve the safety of approximately 1500 staff globally. The end result was zero workplace transmission of COVID-19 and zero disruption to any business processes throughout the pandemic.

Tags: Global Strategy, Pandemic, Resiliency

WBCM TRACK: Navigating Burnout and Depletion in the Face of Crisis

Event: Annual Conference - DRI2023

Author: Elsa Arend

SESSION HANDOUT - Wheel of Assessment Learn practical tools to reverse the condition of burnout and depletion — which is far too common among professional women — while addressing the root cause of unhealthy boundaries. We will look at the impact of long-term crisis exposure and how it affects the nervous system. Participants will walk away with simple, actionable techniques in this session.

Tags: Best Practices, Mindfulness, Women in BCM

Keynote: What makes the Texas Economy Unique? Insights on the Border Economy and the Road Ahead

Event: Annual Conference - DRI2023

Author: Roberto Coronado

Roberto Coronado, Senior Vice President in Charge of El Paso and San Antonio Branches, Federal Reserve Bank of Dallas, is an expert on La economía de frontera – the US/Mexico border economy. As a Senior Economist, Coronado has devoted decades to researching this richly unique region. Coronado’s plenary address will welcome us to Texas with a deep dive into how the US/Mexico border economy fared during the recent COVID-19 pandemic, what’s ahead for this region, and what lessons learned can shape our understanding as resilience professionals.

Tags: Banking/Financial Sector, Community Resilience, Coronavirus/COVID-19, Resiliency

Globalization and Resilience

Event: Annual Conference - DRI2023

Author: Colleen Herrmann

Globalization is defined as the process by which businesses or other organizations develop international influence or start operating on an international scale. The 21st century was heralded as “The Global Century” with the widespread use of the internet opening up both international markets and supply capabilities that previously seemed impossible. As a result of technological achievements and economic integration, the world has become more interconnected than ever before. Businesses began entering these global markets and developing a just in time” supply chain that took advantage of the lowest prices from single vendors, often importing different parts from multiple locations around the globe to make one finished product. But globalization also brought challenges. Just in time manufacturing opened a risk to sales if just one element of the supply chain failed. The increased transport of parts and finished goods added to the greenhouse gasses causing climate change. The gap between developed and underdeveloped nations grew. The ease of air travel expedited the spread of COVID 19, quickly causing a global pandemic that shuttered the world. Globalized companies quickly felt the impact and “supply chain issues” became part of the daily vernacular of their customers. How do globalization and resilience come together to be convergent forces? Can companies manage cost, efficiency and resilience in a global world?

Tags: Global Strategy, Pandemic, Resiliency, Supply Chain

Trends, Predictions, and Sustainability

Event: Annual Conference - DRI2023

Author: Eric J. McNulty, Lyndon Bird

What risks are you most concerned about? How well prepared are you to manage them? How do you think our profession will change over the next few years? How does corporate ESG demands change your priorities? These are just a few of the questions the DRI Future Vision Committee (FVC) seeks to answer in its annual survey and reports. The Trends and Predictions Reports this year benefited from a record number of survey participants, which resulted in more informative analysis and wider insights for the future of our profession. This will all be shared in an interactive session led by FVC members opened up for comment and debate with attending conference delegates. An issue which emerged as of current and future concern was the relationship between the role of traditional business continuity and the ever increasing demands for corporate sustainability, whether that be climate resilience or the wider ESG agenda. In a discussion between DRI and NPLI (National Preparedness Leadership Initiative) this topic will be explored with the help of strong audience participation. A conference app will allow attendees to provide their further thoughts and opinions during and after the session.

Tags: Trends and Predictions

WORKSHOP: Designing Compelling Tabletop Exercises

Event: Annual Conference - DRI2023

Author: Andrea Abrams, Dave Chandler, Steven Lei

Whether you are a veteran tabletop writer or brand new to the field, this workshop is a creative space to take your tabletop exercises to the next level. The secret to a riveting and compelling tabletop exercise is not hiring a Hollywood screenwriter – the secret is actually thoughtful research and in-depth planning. Our workshop instructors are seasoned tabletop facilitators who will help you hone the art of blending practical considerations, collaborations with external parties, and focused research to create riveting tabletops that keep people thinking long afterward – and lead to significantly improved confidence and resilience for your stakeholders. The workshop will include time for hands-on planning; the goal is for all attendees to leave inspired, refreshed, and with an actionable list of tabletop ideas for implementation.

Tags: Exercises, Training

WBCM TRACK: Navigating Burnout and Depletion in the Face of Crisis

Event: Annual Conference - DRI2023

Author: Elsa Arend

Learn practical tools to reverse the condition of burnout and depletion — which is far too common among professional women — while addressing the root cause of unhealthy boundaries. We will look at the impact of long-term crisis exposure and how it affects the nervous system. Participants will walk away with simple, actionable techniques in this session.

Tags: Best Practices, Mindfulness, Women in BCM

[WBCM Track] Cultivating Your Career: Plan, Dig, Grow

Event: Annual Conference - DRI2023

Author: Mitzi Harlor, Marsha Buehler, Robyn Kimbro, Santita Hyman

Join the members of DRI Foundation’s Women in Business Continuity Management Executive Committee for a panel discussion focused on planting the seeds for a growth mindset to keep our plans, our organizations, and – most importantly – ourselves resilient. As our industry evolves, we’ll discuss how we, as women, can expand our capabilities, anticipate future needs, and increasingly adopt best practices from BIAs to incident management to testing – while staying authentic, establishing boundaries, and developing critical skills for success.

Tags: Best Practices, BIA, Women in BCM

The Razzle Dazzle: A Whiparound of Legal Trends Impacting Business Continuity Advising

Event: Annual Conference - DRI2023

Author: Erika Andresen

Will members of a board of directors like their duty of care served with a side of negligence lawsuits from not investing in preparedness? Are law firms the ones that should be offering business continuity as part of a suite of services on top of regulatory compliance? Will force majeure become a force no more when protecting businesses? The “new normal” is impacting more than we realize. This session will shed some light on the emergence of business continuity and preparedness combining with the legal world.

Tags: Best Practices, Business Continuity Program, Organizational Resilience

Making the Business Case for a Chief Resilience Officer

Event: Annual Conference - DRI2023

Author: David Young

This session is the culmination of nearly a year of research, surveys, and C-Suite interviews while Young was at the Harvard Kennedy School NPLI studying Executive Meta-Leadership. In this presentation, he explains why the time has come for resilience to be elevated to the C-Suite and how to turn it from a cost center into a business competitive advantage. This paradigm-shifting idea is backed up with case studies, interviews with Fortune 500 C-suite executives, and data visualization.

Tags: Organizational Resilience, Resilience Careers, Resiliency

Would You Buy What You’re Selling? Create Happy Customers by Running Your BCM Program Like a Business!

Event: Annual Conference - DRI2023

Author: Shane Mathew

In this session, Shane Mathew shares some of the lessons he’s learned from his years of building business continuity programs in various industries, including in government, healthcare, manufacturing, and tech. The focus of the presentation is the concept of transforming your BCM program into a high functioning initiative, by approaching it as one would approach a successful business. Through this lens, attendees will learn some of the common pitfalls businesses and BCM programs face to their success, how to develop and market products that improve demand, and how to manage the whole effort through proven methodologies like the immensely effective Entrepreneurial Operating System (EOS) – a set of simple concepts and practical tools that have helped thousands of entrepreneurs around the world get what they want from their businesses. Additionally, he will share some practical steps on how to implement these concepts into your program- transforming it into one that has direction, executive buy-in, and stakeholder support.

Tags: Best Practices, Business Continuity Program

WBCM Track: Women in STEM Resilience Careers – Attracting and Retaining STEM Women is the Future of Resilience!

Event: Annual Conference - DRI2023

Author: Beth-Anne Bygum, Meg Klekner, Margaret Millett

Women leaders shine in crisis, absorb chaos, maintain stability, and communicate hope – placing premiums on communicating clearly, responding rapidly, and attending to social protections. A whopping 65 percent of women said the pandemic has made them rethink how and where they work. Come explore why women in STEM careers help the resilience field succeed.

Tags: Resiliency, Women in BCM

Resilience and Recovery: The COPA Airlines Pandemic Experience

Event: Annual Conference - DRI2023

Author: Mariana C. Quiros

We have lived through the biggest social, health, and economic crisis in the world in the last decades. The pandemic wreaked financial devastation across all industries. The aviation value chain was not the exception, most notably for airlines. Based on McKinsey studies, all subsectors reported massive losses in 2020, except for freight forwarders and cargo airlines, which benefited from a rise in demand for air cargo. The IATA estimates that even though global revenues for airlines rose by 27 percent last year compared to 2020, they were still 44 percent less than what they were in 2019. During this session you will learn about the BCM program that Copa Airlines developed pre-pandemic, the plans that they activated, and how they faced the COVID-19 pandemic to recover the passenger confidence, the business, and their most valuable resource: their people.

Tags: Business Continuity Program, Case Study, Coronavirus/COVID-19

Plenary: Continuity of Operations for the State of Texas and Beyond

Event: Annual Conference - DRI2023

Author: Stephen Vollbrecht, Heather Hernandez

Our speakers will share how Texas worked with federal, state, and local organizations to further develop continuity policy and guidance documents, such as the Continuity Guidance Circular (FEMA, 2018). They will also share current resources and opportunities for collaboration available to continuity practitioners to create a continuity community. Their efforts in tearing down silos and creating cross-sector collaboration will be presented along with their plans for the future in bringing private and non-profit organizations into conversations with government.

Tags: Public Sector, Public-Private Partnership

Plenary: A Conversation with Uniper CIO Damian Bunyan: What Business Continuity Professionals Should Be Asking Their CIOs

Event: Annual Conference - DRI2023

Author: Damian Bunyan

Attend this can’t miss session to hear from a C-Level executive who truly understands resilience, as DRI Board Director Ray Seid sits down with Uniper CIO Damian Bunyan. About Uniper Düsseldorf-based Uniper is an international energy company with activities in more than 40 countries. With around 7,000 employees, it makes an important contribution to security of supply in Europe. Uniper’s core businesses are power generation in Europe, global energy trading, and a broad gas portfolio. Uniper procures gas – including liquefied natural gas (LNG) – and other energy sources on global markets. The company owns and operates gas storage facilities with a capacity of more than 7 billion cubic meters. Uniper plans for its 22.5 GW of installed power-generating capacity in Europe to be carbon-neutral by 2035. The company already ranks among Europe’s largest operators of hydroelectric plants and intends to further expand solar and wind energy, which are essential for a more sustainable and autonomous future. Uniper is a reliable partner for communities, municipal utilities, and industrial enterprises for planning and implementing innovative, lower-carbon solutions on their decarbonization journey. Uniper is a hydrogen pioneer, is active worldwide along the entire hydrogen value chain, and is conducting projects to make hydrogen a mainstay of the energy supply.

Tags: Best Practices, Business Continuity Program, IT/DR, Organizational Resilience, Process, Resiliency, Technology, Executive Support

The Professional Practices Panel: What’s New and What It Means to You

Event: Annual Conference - DRI2023

Author: Andrea Abrams, Mike Semel, Ray Seid

As part of DRI International’s ongoing efforts to maintain the relevance and utility of the DRI International Professional Practices for Business Continuity Management, an extensive revision of substance, form, and function was undertaken beginning on November 1, 2021, and finishing August 1, 2022. Join the members of the Professional Practices Committee to learn about these and other important changes: An enhanced version of Professional Practice Five: Incident Preparedness and Response to include more of the preparation activities related to incident management; More information on identifying various cyber threats and strategies for remediation by integrating cybersecurity activities into business continuity management; Enhancing the use of insurance as a risk transfer tool and providing more specific types of insurance policies that should be an integral part of business continuity management; Introducing more robust data backup techniques; More technology-specific strategies, and; More manufacturing strategies.

Tags: Professional Practices

Mitigating Vendor Disruptions: Leveraging Procurement Practices and Including Vendors in Exercises

Event: Annual Conference - DRI2023

Author: Vito Mangialardi

This session will present proven practices for managing vendor disruptions. Applying “the best defense is a good offense” approach (the strategic offensive principle of conflict), rings true for planning and mitigating the risk of supply chain disruptions. The presenter will explore general planning practices to manage vendor risk and continuity of operations in the procurement process. Attendees will leave this session with an understanding of a due-diligence approach to engaging and including essential vendors in exercises to identify gaps and surgical actions needed to respond quickly to minimize the impact when a vendor cannot deliver its product and service to your organization which your organization relies upon.

Tags: Best Practices, Exercises, Vendor Assessment

WORKSHOP: The Netflix Approach to Capability Assessments

Event: Annual Conference - DRI2023

Author: Gayle Anders, TJ Mead

This workshop is intended to be a community-based way of creating a richer database of capability questions. Participants will be provided with access to all questions that were generated during the workshop which they can use in their own organizations. This workshop will present the enterprise continuity program as it is used at Netflix. After a brief presentation, attendees will work in small groups to review one existing asset type with the associated capability questions and be asked to provide additional questions that could be added to a capability survey. The questions must apply to the capability survey categories of availability, response, and recovery. After a short discussion, the same working groups will create their own new asset type and be tasked with identifying three to five questions for each category as it relates to the asset. Then as a collective, we will share our ideas and discuss how the questions affect the availability, response, and recovery of the asset. At the conclusion of this working session, each participant will be given a copy of the work everyone contributed towards which they can use in their own organizations. This is an effort to present a different way of performing capability assessments.

Tags: Resiliency, Resilient Enterprise

The Great Shuffle or Great Opportunity?

Event: Annual Conference - DRI2023

Author: Margaret Millett

The “Great Resignation” or the “Great Shuffle” provides business continuity professionals a chance to reevaluate careers and explore new professional opportunities. There is no turning back from the workplace changes brought about by the Great Resignation/Shuffle. The move to remote work and changes in job flexibility may not have occurred for another 30 years if not for Covid-19. If you are looking to change your career (internally or externally), you can still land your dream position. It just requires some strategy on your part. This session will focus on how to reposition yourself, ask for better pay, improved work-life balance and flexibility, and more opportunities for advancement at your new job.

Tags: Resilience Careers, Resiliency

Improving Organizational Resiliency Through Cross Training: A Case Study

Event: Annual Conference - DRI2023

Author: Brian Bauer, Ken Maloney

With natural disasters on the rise and cyber attacks on the nightly news, are state governments ready to meet the challenges and risks of the modern world? For the state of Maryland, the answer to that question is a resounding YES! Attend this session to hear how Maryland state emergency managers are taking a uniquely effective approach to improving resilience: Training! A two-year program aims to increase resiliency by cross-training staff in business continuity, IT disaster recovery, and cyber resilience. Attend this session to learn how it’s working as well as how this approach also benefits both the private sector and public-private partnership initiatives.

Tags: Case Study, Operational Resilience, Public Sector, Training

Make Continuity the Crown Jewel at Your Organization

Event: Annual Conference - DRI2023

Author: Bryant Schaefer

Stepping into a company with a business continuity program that had been dormant for years is quite a challenge. Attend this session to hear about those challenges as well as how the program got back on track. The speaker will discuss the challenges and actions taken to get the program back on the right path. If you had the chance to guide a BC program in a new direction, what changes would you make, and what foundational items should you have in place to move forward? This is a great discussion for those who have stepped into a company to revive a program or for those who are trying to find a new path forward in their own program.

Tags: Business Continuity Program

Armed Conflict Management (ACM) Best Practices: An Essential Component of Your Resiliency Program

Event: Annual Conference - DRI2023

Author: Nate Bridges, Veronica Krepshaw, Frank Perlmutter, Michele Turner

The world of business is now interdependent more than in any other time in history. In addition to the expansion of multi-national companies, local and regional organizations of all sizes and industry sectors maintain cross-border relationships and global supply chain dependencies (human capital, raw materials, and data) that increase operational risk. Business Resiliency Professionals should have a clear understanding of these direct and indirect interdependencies, monitor these threats, and plan for anticipated impacts to their operations. Armed conflicts by their very nature are volatile, multi-regional, and non-linear; security conditions can deteriorate, and aggression escalate without warning. The unique impacts of each conflict must be evaluated and considered. While some will experience the direct impacts of an armed conflict because it is their country/entity involved, exponentially more will experience the indirect impacts. For example, recent conflicts have caused high fuel prices world-wide even for countries not directly involved or directly dependent on the warring parties. This is a key consideration for why business resiliency professionals should include this type of planning in their resiliency planning approach – their businesses are not insulated just because their country is not at war. The panel will share recommendations for ACM pre-conflict planning, crisis response and ongoing crisis management including: Geopolitical Threat and Risk Analysis Critical Staff Resiliency Strategies Scenario Based Exercises Crisis Management and Response Management and Employee Training and Awareness, and Internal and External Collaboration and Communication

Tags: Active Shooter/Workplace Violence, Best Practices, Communications/Crisis Communications, Crisis Management, Exercises, Global Strategy, Training

Plan in Silence, Perform in Violence: Stay Resilient!

Event: Annual Conference - DRI2023

Author: Sultan E. Shukri, Turki Sameer Tammar

The Fire Protection Department of Saudi Aramco has taken proactive measures and demonstrated resiliency by sustaining continuity of operation during recent major disruptive events. They launched a comprehensive study for the business continuity plan to be aligned with the Center for Public Safety Excellence (CPSE) requirements, international organization for standardization (ISO) requirements, and Cooperate Internal Operation Excellence Model which have minimized information and asset losses and played a significant role assisting the recovery and restoration of business normal operations in a timely manner. This will be an exciting and informative session and not limited to the following: business continuity planning and critical elements, risk and threat identification methodology, and leveraging GIS technology in emergency management.

Tags: Business Continuity Program, Public Sector, Resiliency, Technology

Meeting Business Continuity’s Demanding and Varied Requirements

Event: Annual Conference - DRI2023

Author: Martin Gonzalez

Business continuity professionals are called upon to be as versatile as they are prepared to handle any and all potential disruptions. Versatility is augmented by experience. In the session, an MBCP and veteran of three industries shares lessons learned and best practices for logistics, healthcare, and IT. Discussion will include privacy, supply chain, SLAs, and more. Attend this presentation to ensure that your program will meet both requirements and expectations.

Tags: Best Practices, Business Continuity Program, Healthcare, IT/DR, Supply Chain

WORKSHOP: Continuity and Vendor Contracts

Event: Annual Conference - DRI2023

Author: Bobby Williams

As business continuity professionals, we may be asked to be part of the vendor selection or management process. “Where do I start?” and “What should I be looking for?” are just the start of many questions to come. During this interactive workshop, you will learn to look at vendor management through a continuity lens — from contract language to contract expectations. We will offer suggestions for what to include – and not include – in your contracts and discuss how to review vendor contracts to help ensure that your organization is getting the RTO, RPO, and service levels specified. We will dissect a force majeure clause and discuss the ramifications it could have on your contract. The goals of the workshop are to provide sample language that could be used in your company’s service agreement boilerplate; provide examples of language that should NOT be in a service agreement; and provide tips on how to help your procurement team with reviews from a continuity viewpoint. Bring your questions or examples of difficult language that you have had to live with. NOTE: For this workshop, a vendor is supplying goods or services that your company is consuming while doing business. This is not a workshop on supply chain management.

Tags: Vendor Assessment

Sponsor Spotlight: Fusion Risk Management – Journey to Resilience

Event: Annual Conference - DRI2023

Author: David Halford

The Journey to Resilience continues to evolve, and is different in many cases, based on your Enterprise, business requirements, and relevant regulations. As a result, the program components and areas of desired improvement are also different. In this session, David Halford will explore program areas you should consider as part of your Resilience journey, discuss the overall journey, and share practical ideas on how to plan and move the relevant journey along. In addition, Halford will demonstrate the value of using a system to support your program, enabling you to easily manage, visualize, and use your information effectively. You’ll leave the session more confident and ready to continue your Operational Resilience journey.

Tags: Operational Resilience, Resiliency, Sponsored Content

Sponsor Spotlight: BDO – Operational Resilience Outside of Financial Services

Event: Annual Conference - DRI2023

Author: James MacDonnell

Companies in all industries are committing to adopt Operational Resilience (OpRes) models. But, without the regulatory guidelines imposed on banks, most companies struggle to explain the need for change, what an operational resilience program looks like in their industry, or what they will do differently. During this session we will discuss what successful operational resilience programs look like for companies that aren’t banks. We will outline the journey to transition to OpRes, highlight some successful operating models and discuss the pitfalls you will need to navigate to make OpRes a reality for your organization.

Tags: Operational Resilience, Resiliency

BDO Webinar - Operational Resilience: Something Old or Something New? (Presented by DRI International)

Event: DRI Webinar

Author: David Glazai, DJ Rath, David Lindstedt

Operational Resilience (OpRes) seems to be the new buzzword in the industry. Is there something interesting about it, or is it just the next flavor of the day? In this session, three industry leaders will discuss their take on Operational Resilience. They will present an overview of recent drivers for OpRes, namely regulatory requirements in the Financial Services Industry (FSI) and the increasing pressures of unhindered operations in an interconnected customer-centric world. They will then outline what it means for organizations inside and outside the regulated industry. Finally, they will wrap up with challenges to consider when thinking about adopting Operational Resilience capabilities in your organization.

Tags: Resiliency, Operational Resilience, Sponsored Content

2022 at-a-glance

Event: DRI White Paper/Survey

Author: Chloe Demrovsky

2022 was a landmark year at DRI International. Our community is not only rebounding from the pandemic but also has been growing by every metric. From our popular Cyber Resilience training and certification program which continues to break records, to finding unique ways to serve you through organizational certification and custom training programs to continuing strong demand for our core Business Continuity programs, it is clear that the resilience profession is growing in visibility and prestige. We are continuing to find fresh ways to engage with you across every platform and can’t wait to see more of you in person again in 2023 whether at DRI2023: The Business Continuity Conference, a newlyreturning DRI Collegiate Conference, or an in-person class.

Tags: Cyber Resilience, Emergency response, Resiliency, White Paper

Eighth Annual Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

DRI International's Eighth Annual Predictions Report offers resilience predictions for the profession by the profession. Providing a roadmap of the issues resilience professionals may face in the coming year, the report was developed by the DRI Future Vision Committee (FVC), a group of international thought leaders in the field. It was based in part on nearly 500 survey responses from across all industries and sectors, the largest in the report’s history.

Tags: Future Vision Committee, Trends and Predictions, White Paper

Eighth Annual Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The DRI International Global Risk and Resilience Trends Report is now in its eighth year and continues to provide a global view of resilience trends. Written by the DRI Future Vision Committee (FVC), it gives an independent analysis of current and emerging risks as perceived by professionals directly involved in managing resilience. The FVC consists of international thought leaders and experts in all aspects of resilience management. The key input is the annual survey of certified resilience professionals which provides much of the base data for the conclusions,

Tags: Future Vision Committee, Supply Chain, Technology, Trends and Predictions, White Paper

Crisis Response Journal - September 2022

Author: Crisis Management Limited

DRI has partnered with CRJ to provide DRI Certified Professionals access to a PDF version of the most current issue. To access the ‘Flipping Book' version of the current digital issue plus access to the CRJ 15 year back issue library will require a separate subscription. CRJ offers DRI Certified Professionals a digital subscription for only $15 and hard copy subscription for only $100, a significant discount from the list price. To take advantage of this offer, go to https://crisis-response.com/discounted_subscriptions and enter the discount code DRI15 or DRI100.

Tags: Resiliency, Organizational Resilience, Crisis Response Journal, Communications/Crisis Communications, Coronavirus/COVID-19, Crisis Management, Europe, Pandemic, Climate Change, Emergency preparedness, Emergency response, Exercises, Security, Ukraine, Regulations and Standards

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El camino a la resiliencia organizacional desde la continuidad del negocio como impulsor

Event: DRI Webinar

Author: Randall Villalobos

De acuerdo con el reporte de la Contraloría General de La República de Costa Rica sobre la continuidad de la entrega de servicios por Covid, el Banco Nacional de Costa Rica es la única institución pública en el país que alcanzó un nivel óptimo en la Continuidad Institucional. Este Webinar busca mencionar las acciones y caso de éxito que han hecho que el Banco Nacional de Costa Rica lidere procesos exitosos para dotar de resiliencia a sus procesos, beneficiando al cliente final con productos y servicios de alta calidad. El expositor, Randall Villalobos, CBCP, es el Gerente de Continuidad de Negocio del Banco Nacional, banco líder en el mercado financiero costarricense con un enfoque a la experiencia del cliente y con la innovación como su estandarte. Randall es líder con amplia experiencia en desarrollo e implementación de proyectos. Es líder con conocimientos de normas y mejores prácticas internacionales como las del DRI Int., respaldado por la experiencia en su implementación y mejora en las organizaciones. Ha sido el encargado de la Oficina de Continuidad de Negocio del Banco Nacional desde el 2013 y hasta la actualidad.

Tags: Business Continuity Program, Resiliency, Spanish Language

From Creation to Culmination: How We Built an Entire BR Program in 18 Months During a Pandemic

Event: DRI Resilience Excellence Summit 2022

Author: Raelene Anderson, Bobby Cook

In this fascinating case study session, you’ll see how Delta Dental created an entire business resilience program in under 18 months, all during a pandemic. It will examine the four sectors of the program: - Workplace Safety - Emergency Response - Crisis Management - Business Continuity The session will cover the importance of creating an operational roadmap, getting the right people on board, policy development, realistic budgeting, equipment purchasing, program implementation, training & exercising, and continuous review. You’ll learn how each sector was created with the overarching ideal of being ready to respond, while also keeping continuous improvement in mind. While creating and developing these sectors, Delta also created cross functionality with all groups within the enterprise. Additionally, the speakers will show how the team took the lead on enterprise screening, contact tracing, case tracking, and responding to compliance requirements during the COVID-19 pandemic. Finally, you will learn how Delta took a holistic approach to its Workplace Violence Program, focusing on prevention and awareness, to lessen the likelihood of a workplace incident.

Tags: Business Continuity Program, Coronavirus/COVID-19, Pandemic

So You Have an Established Mature Program - Now What?

Event: DRI Resilience Excellence Summit 2022

Author: Robyn Kimbro

With over 20 years’ experience building, developing, and leading program governance frameworks and strategies for three major companies, Walmart’s Robyn Kimbro joins us to share the key elements for experienced resilience practitioners addressing ongoing program maturity and building resilience. So, you have an established, mature program – now what? The answer is a lot, and that includes answering questions like these: Are your program requirements not stringent enough, just right, or really complicated and time-consuming to meet? If you’re a global company – is your program globally relevant, and does it meet regulations or requirements for other countries? How strong and far-reaching are your partnerships? How do you benchmark with other companies? How do you market your program? What programmatic stats are you collecting through your enterprise tool? Are executives interested in those metrics, and what do these statistics drive your leadership to do?

Tags: Best Practices, Business Continuity Program, Training

Distant Lands - Of Which We Know Little

Event: DRI Resilience Excellence Summit 2022

Author: Peter Morris

Peter Morris embarked on his journey with disaster recovery, business continuity and now operational resilience over twenty years ago. His “Distant Lands” presentation will offer his observations on crisis events and from his experience comment on what connects them, how their impact ripples across the world and their consequences. He will also share some new thinking which may change the resilience community’s strategic approach to disruptive events.

Tags: Coronavirus/COVID-19, Cyber Resilience, Cybersecurity, Pandemic, Risk Management, Supply Chain, Ukraine

Cascading Risks

Event: DRI Resilience Excellence Summit 2022

Author: Dr. Gianluca Pescaroli

DRI welcomes Dr. Gianluca Pescaroli for an in-depth tour of his research on building and improving the continuity of operations during disruptive events, minimizing their impacts, and increasing resilience of the public and private sectors. This includes managing complex challenges such as cascading risks, critical infrastructure failures, systemic and compound dynamics. His work is impact -oriented, aiming to bridge academia and practice. In 2016, he co-founded the Research Group on Cascading Disasters at UCL. Since then, he contributed to strategic documents such as the UN Office for Disaster Risk Reduction’s Guidelines on National Risk Assessment, and edited reports such as the Guidelines on Cascading Effects of Wide-Area Power Failures in collaboration with London Resilience.

Tags: Disaster Scenarios, Emergency preparedness, Emergency response, Europe, Risk Assessment, Risk Management, Ukraine, UNISDR

Looking Back to See the Path Forward

Event: Annual Conference - DRI2022

Author: Michele Turner

"Those who cannot remember the past are condemned to repeat it." Whether you align to this original quote communicated by George Santayana, or the latter summary by Winston Churchill, the underlying message is spot on. The year 2020 brought with it a pandemic, civil unrest, and multiple natural and human-made disasters. What have we learned? Are there things that we should have known? Better yet, what approach can we use to apply the results of our lessons (mid-stream or post), to move the needle of resiliency forward? During this session, leveraging hindsight, we will align the three Cs (clarity, communications, and connections) to industry strategies, such as the Stockdale Paradox, to build next steps. Looking back, to see the path forward. “It is in the challenge, in the change, that we learn our greatest lessons.”

Tags: Business Continuity Program, Crisis Management

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Supply Chain Resilience: Recent Examples of Challenges, Opportunities and Solutions

Event: Annual Conference - DRI2022

Author: Mike Janko

Join us for a discussion from a global manufacturer’s perspective on how their supply chain has been impacted with their business continuity teams playing a key role in its resiliency the past few years. Included in this session are: • Key supply chain components and contributors • Common known and unforeseen supply chain challenges • How Covid-19 played a role in magnifying them • Improving visibility and structure • Forward planning with benefits of agility over accuracy • Forward planning with benefits of agility over accuracy

Tags: Resiliency, Supply Chain

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The Shift Towards IT Response, Recovery and Resiliency

Event: Annual Conference - DRI2022

Author: Hadeel Alessa

As IT threats continue to grow, IT outages will remain a rising challenge for organizations. Therefore, it becomes crucial to develop disaster recovery strategies and implement IT resilience capabilities to protect the most valuable assets and services. Advancements in communication and technology have reshaped the development of disaster recovery solutions over the cloud that have become an attractive approach and a fundamental part to sustain business operations. The presentation provides an overview of the evolved service continuity concept and capabilities of IT resiliency in a cloud environment, and other elements necessary to enable the effective implementation and operation of an IT service continuity program.

Tags: Cloud Technology, IT/DR, Resiliency

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How Comprehensive is Your Business Resiliency Program?

Event: Annual Conference - DRI2022

Author: Robbie Atabaigi

Wondering if you've got your business resilience bases covered? Attend this session to find out. We'll cover plans for emergency response, crisis management, IT/DR, and business units as well as industry standards, regulations, and guidelines. We'll also take into account the unique business sector needs of financial services, food and beverage, manufacturing, retail, and healthcare.

Tags: Crisis Management, Emergency response, IT/DR

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Enterprise Resilience at Netflix

Event: Annual Conference - DRI2022

Author: Gayle Anders, TJ Mead

Taking Netflix’s unique culture into account, we have developed a strategic vision for the Enterprise Resilience (ER) program to identify where our critical assets are, how resilient they currently are, and how to increase their resilience when and if needed. This process includes: • Educating leadership and risk owners of their resilience risk posture • Developing a critical interdependency map to identify areas of unseen risk • Providing guidance and mitigation expertise to risk owners who require it The framework is built on the development of standardized, intuitive, and quantifiable business continuity, technology continuity, and corporate resilience measurements enabling teams to be aware of their resilience posture and to make the best possible resilience decisions.

Tags: Resilient Enterprise, Risk Assessment, Risk Management

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Cyber Resilience and Business Continuity: Establishing Cohesion without Losing Your Marbles!

Event: Annual Conference - DRI2022

Author: Ray Seid

Cyber resilience and business continuity — both are important and work best when they work together! That’s not easy to accomplish, but not to worry. Attend this mind-blowing session to learn how to establish cohesion between the two at an entity level without sacrificing your sanity. We will tackle typical organizational barriers impacting resilience and what to do about them. Where does business continuity sit in the organization and why does that matter? How do you get the CISO and BCO on the same page? How do you link plans and processes? What about including BC in cyber incident response planning? And how do you bring it all together? You’ll leave this session energized, informed, and with a BC and cyber resilience checklist to help you obtain and maintain cohesion — and calm.

Tags: Best Practices, Business Continuity Program, Cyber Resilience

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Chokepoints That Can and Will Affect Your Organization

Event: Annual Conference - DRI2022

Author: Harvey Betan

Are you aware of the various chokepoints that may be affecting your organization? During this session, we will look at physical and/or natural issues, as well as operational issues, that ultimately affect your day-to-day production capabilities. The discussion will involve topics global in nature, including technical threats to your supply chain or delivery chain. Don’t forget that delivery of your products may be just as important to your customers as supply chain issues are to you. You will leave this session with a better understanding of chokepoints or obstacles within your organization and how to address them. You will also gain a better understanding of the cyber issues that arise in operations today, as we look at some of the more well-known cyber threats including ransomware.

Tags: Cybersecurity, Supply Chain

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Business Benefits of Personal Emergency Plans

Event: Annual Conference - DRI2022

Author: Jeanne Powell

When we boil it all down, people are a business' single most critical asset. Of course, we plan to have backups for key personnel, but what happens when our people are also affected by the same disaster and repercussions that impact our business? This presentation is intended to provide insight into why it's in a business' best interest to encourage people to have their own disaster preparedness plans and what their plans need to include. Disasters impacting your personal life are no joke and neither are family and household preparations. This session will refresh you on what we planners sometimes forget about: why people are so critical and what’s involved with personal disaster preparedness.

Tags: Best Practices, Community Resilience, Emergency preparedness, Resiliency

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COVID-19: Continued Threat! Lessons Learned and Critical Path Forward

Event: Annual Conference - DRI2022

Author: Lisa Koonin

We are entering the third year of the COVID-19 pandemic. The Omicron variant has caused an extremely high case rate that has disrupted many businesses’ operations. What do business continuity professionals need to do now? When and how can a safe return to the workplace resume? There have been many lessons learned from the pandemic, but what measures should be retained to improve worker safety and business continuity? This session, provided by a 30+ year CDC expert, covers all of these topics and more. There are CRITICAL steps that every business needs to take NOW to protect the workforce and business continuity going forward.

Tags: Best Practices, Business Continuity Program, Coronavirus/COVID-19

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Supply Chain Continuity in a Cyber Environment

Event: Annual Conference - DRI2022

Author: Rob Zegarra

In this session, we will explore the supply chain landscape and boundaries in today’s world. How do these issues affect our risk and impacts, and most importantly how do we prepare, protect and recover? The presenter also will share the best options to test supply chain continuity plans and the benefits of this approach.

Tags: Best Practices, Business Continuity Program, Supply Chain, Cybersecurity

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2 Question Tuesday is 10 Question Tuesday – Live at DRI2022! (brought to you by the DRI Foundation WBCM Committee)

Event: Annual Conference - DRI2022

Author: Diane Doering, Karina de Allicon, Leah Sawyer, Marsha Buehler, Mitzi Harlor

Every Tuesday, the WBCM Committee hosts a lively “2 Question Tuesday” discussion in the WBCM LinkedIn group, with one personal and one professional question posed to group members. This Tuesday, it’s 10 Question Tuesday LIVE in Las Vegas! All are welcome to attend this fast-paced, participatory session. This is your chance to be candid, curious, and part of the most vibrant new discussion group in the profession!

Tags: Women in BCM

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Do We Really Need to Perform Backups on Cloud Data?

Event: Annual Conference - DRI2022

Author: Bobby Williams

That’s a good question! Attend this session to find out the answer and to explore the hidden risks in your cloud backup strategy. We’ll also discuss how to ensure that backups are occurring, data restoration exercises to validate your backups, segregating production backups, using redundant systems, the dangers of accepting mirrored data as backups, database corruption, and ransomware.

Tags: Cloud Technology, IT/DR

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The Great Debate: Your Chance to Weigh in on Important Issues

Event: Annual Conference - DRI2022

Author: Lyndon Bird

What risks are you most concerned about? How well prepared are you to manage them? How do you think our profession will change over the next few years? In this highly-interactive session, participants will have the opportunity to vote on a number of the key issues which have emerged from the DRI Future Vision Committee regular reports (Trends, Predictions and Careers). The presenter will respond to voting as it happens, providing instant feedback and opinion. Please come to this session ready to participate, debate, and even argue if you wish. Challenging and controversial opinions are welcome. Your input and the conclusions we reach as a group will be included in future FVC reports and will influence DRI thought leadership perspectives.

Tags: Future Vision Committee, Risk Management, Trends and Predictions

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Technology, #Twitter & Terrorism - Is Your Crisis Communications Plan Ready For the ‘New Normal’?

Event: Annual Conference - DRI2022

Author: Suzanne Bernier

The presenter will review recent crisis communications case studies and lessons learned from events across the globe. By the end of this interactive session, attendees will learn how to turn challenges into opportunities during a disaster, and how to communicate effectively to both internal and external audiences through a solid crisis communications plan.

Tags: Communications/Crisis Communications, Global Strategy

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Mindfulness to Promote Physical and Mental Well-being

Event: Annual Conference - DRI2022

Author: Karina de Allicon

Climate change, globalization, and the intricate complexity of multiple operational risks (e.g. supply chain, technological innovations) have challenged Business Continuity Management Professionals to quickly respond to and recover from a growing number of business disruptive events. The need to strengthen business resiliency cannot be questioned, yet promoting the physical and mental well-being of recovery teams and continuity professionals is, in many cases, still not being prioritized. This session teaches participants how to leverage mindfulness to optimize incident management while lowering stress and increasing emotional intelligence and effective decision-making. Scientific research and an overview of how the human brain works will be provided to understand how and why mindfulness is a value-add discipline. Short-guided meditations and practical “mindfulness on the go” tools will be included as part of this training session.

Tags: Mindfulness, Resiliency

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SPONSOR SPOTLIGHT: BDO – We Just Saved Our Client $100 Million Dollars by Leveraging BCP, Let Us Explain How

Event: Annual Conference - DRI2022

Author: James MacDonnell, Jerome Ryan

Imagine walking into your boss’ office announcing that you just helped your organization save up to 20% of its annual insurance spend for the next 5-10 years. In this “hard market”, executives are struggling to find the balance between investing in business continuity programs and investing in insurance. However, this creates an opportunity to find new ways to add value to your organization and demonstrate a return on investment. During this session, we will discuss how the insurance industry looks at business interruption insurance, how business continuity and disaster recovery programs can improve the outcomes of your insurance negotiations, and how to more effectively work with risk managers. We will explore how re-framing the roles that insurance and business continuity play can help you improve the efficiency of your insurance programs, “right size” your insurance and resilience programs, and leverage your claims data to be more effective.

Tags: Organizational Resilience, Vendor Assessment

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SPONSOR SPOTLIGHT: Experian – Predictions and Preparedness – Are You Ready for Disasters in 2022?

Event: Annual Conference - DRI2022

Author: Michael Bruemmer

Year after year of unprecedented change has necessitated that organizations be prepared for a crisis situation. What can you expect to happen in 2022? Is your company ready for the next crisis? In this session, Experian provides five predictions from their 9th annual report of what disasters may lie ahead in 2022. They will also provide the latest insights to be released in the annual Ponemon Data Breach Preparedness study – letting you know how others in the industry are faring, the latest threat vectors, and pitfalls to avoid. This is a session you don’t want to miss.

Tags: Cyber Resilience, Cybersecurity, IT/DR, Risk Management, Supply Chain

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BCM in Costa Rica, Focus on the Public Sector in the Face of Covid-19

Event: Annual Conference - DRI2022

Author: Karol Cordero

Using Costa Rica as a reference for the Business Continuity Management in Latin America, this presentation makes a review of the public management in the face of the COVID-19 emergency for management of institutional continuity, management of financial sustainability for the continuity of critical public services and management and state of the continuity of public services in the emergency.

Tags: Business Continuity Program, Coronavirus/COVID-19, Global Strategy, Public Sector

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Assessing your Vendors: Taking Resiliency to the Next Level

Event: Annual Conference - DRI2022

Author: Alison Tarnopol, Michelle Cross

Understanding third party vendor risk is essential for organizational resiliency. This session will address best practices for assessing vendor risk and resiliency. We will review how to evaluate residual risks and potential impacts to incorporate vendor risk into a comprehensive resiliency program. We will also review using data analytics to better quantify and rate residual risk.

Tags: Best Practices, Resiliency, Resilient Enterprise, Risk Assessment, Vendor Assessment

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Creating a Center of Excellence to Build out Community-wide Resilience

Event: Annual Conference - DRI2022

Author: Bonnie Canal

Organizations can play an active role in the resilience of their communities by establishing a Center of Excellence in Resilience. Community resilience builds by utilizing ground-up/grassroots efforts and a Center of Excellence is a top-down approach. By bringing these together in this session attendees will learn what, why, and how to build a grassroots community resilience program into the creation of a Center of Excellence.

Tags: Community Resilience, Resilient Enterprise

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Disaster Recovery Institute: 2021 at-a-glance

Event: DRI White Paper/Survey

Author: DRI International

There are many ways to describe the global events that have unfolded over the course of the last year. Overwhelming, uncertain and pivotal come to mind. But also courageous, caring and resilient are a few ways that we might describe our collective experience as resilience professionals. Our goal at DRI International is always to provide you with learning-focused opportunities that will add value to your certification, help you grow as professionals and empower you to give back to your community. In 2021, that goal felt more meaningful than ever. We worked hard to bring you quality virtual programming to support you through your response to the ongoing COVID-19 pandemic and the seemingly never-ending onslaught of cyberattacks, severe weather events, supply chain disruptions and the like. Read on to learn about just a few highlights from our activities over the last year.

Tags: Business Continuity Program, Coronavirus/COVID-19, Resiliency, White Paper

Seventh Annual DRI International Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

What does 2022 hold for the resilience community? Find out with the DRI Future Vision Committee's 7th Annual Predictions Report - resilience predictions for the profession by the profession. This report looks at what to expect in the coming year, including the continuing pandemic response, climate change, global inflation, power grid attacks and much more.

Tags: Climate Change, Coronavirus/COVID-19, Cybersecurity, Infrastructure, Supply Chain, Trends and Predictions, Utilities, White Paper

Covid-19: An Analysis of Leadership Styles and Outcomes

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee, Harvard National Preparedness Leadership Initiative

DRI International has joined with Harvard’s National Preparedness Leadership Initiative (NPLI) to develop a new report, “Covid-19: An Analysis of Leadership Styles and Outcomes.” This research uses the coronavirus pandemic to inform future preparedness and response efforts. Researchers interviewed executives from a variety of industries to gain understanding of their “meta-leadership” capabilities, a holistic view of the challenges leaders take when managing complex crisis situations.

Tags: Coronavirus/COVID-19, White Paper

Seventh Annual Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The DRI International Global Risk and Resilience Trends Report is now in its 7th year and continues to provide a global view of resilience trends. Supported by the DRI Future Vision Committee (FVC), it gives an independent analysis of current and emerging risks as perceived by professionals directly involved in managing resilience.

Tags: Trends and Predictions, White Paper, Coronavirus/COVID-19, Future Vision Committee

DRI Webinar: The New Landscape of Crisis Communications

Event: DRI Webinar

Author: Suzanne Bernier, Bob Jensen, Jessica Kindig

Communication is key -- especially in a crisis! In this webinar, you'll hear from crisis communications experts who will draw on their experiences to help you get a handle on what to say -- and what not to say -- as well as how to craft messaging that will inform others while serving your organization. Featured presenters: - Suzanne Bernier, CEM, CBCP, MBCI, CMCP, President, SB Crisis Consulting - Bob Jensen, Senior Managing Director, Strat3 LLC - Jessica Kindig, Exercise Program Manager, Indiana Department of Homeland Security

Tags: Communications/Crisis Communications

DRI Webinar: The Resilience Landscape - Today's Relationship Between Organizational and Operational Resilience

Event: DRI Webinar

Author: Steve Yates, Aaron Gracey, Mike Price

For DRI’s latest webinar we look at the relationship between organizational and operational resilience, and the regulations in-between, with three of the UK’s top professionals: - Dr Aaron Gracey, Managing Director of Squared Apples, will introduce listeners to the concept of Organisational Resilience and how organisations should start to review how they develop their frameworks in order to incorporate the capability. - Mike Price, Managing Director of Resilius Consulting, will introduce listeners to two new policy and regulatory landscape changes. While they target principally the finance sector, he will explain why they have wider implications into others. - Steve Yates, CBCP, Director of Acertia Unlimited, will close the presentation by delineating the relationship between organizational and operational resilience.

Tags: Organizational Resilience, Resiliency

Mindfulness Webinar Supplement - LABEL

Event: DRI Webinar

Author: Karina de Allicon

During the mindfulness webinar, presenter Karina de Allicon led an exercise following the LABEL technique: - Label the challenging thought or emotion - Allow it to be here - Breathe - Explore how the thought or emotion manifests itself in the body - Listen to the sounds around you

Tags: Mindfulness, Crisis Management, Women in BCM

Day One Keynote, Michael Berkowitz, Founding Principal, Resilient Cities Catalyst

Event: DRI Resilience Excellence Summit 2021

Author: Michael Berkowitz

DRI International is proud to welcome Michael Berkowitz, Founding Principal of Resilient Cities Catalyst, who will draw upon real-life experiences from around the world to address reducing risk and increasing resilience in a post-Covid world.

Tags: Community Resilience, Resiliency

Pandemic Panel

Event: DRI Resilience Excellence Summit 2021

Author: Kristina Cory

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Kristina Cory, AVP – Network Planning – AT&T Technology Operations, AT&T

Tags: Emergency response, Pandemic, Resiliency, Coronavirus/COVID-19

Pandemic Panel

Event: DRI Resilience Excellence Summit 2021

Author: Eric McNulty

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Eric McNulty, Associate Director, National Preparedness Leadership Initiative, Harvard T.H. Chan School of Public Health

Tags: Pandemic, Executive Support, Resiliency, Coronavirus/COVID-19

Pandemic Panel

Event: DRI Resilience Excellence Summit 2021

Author: Deb Ladendorf

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Deb Ladendorf, Senior Manager – Global Compliance Program Management, Transunion

Tags: Global Strategy, Pandemic, Resiliency, Coronavirus/COVID-19

Welcome Address

Event: DRI Resilience Excellence Summit 2021

Author: Chloe Demrovsky, President, DRI International

Welcome to the 2021 DRI Resilience Excellence Summit! DRI President and CEO Chloe Demrovsky offers some updates on DRI's activities over this challenging year and some information on what our resilience community can expect in the future.

Tags: Business Continuity Program, Resiliency

BlackBerry Presents: How AI and Machine Learning will Transform Critical Event Management

Event: DRI Resilience Excellence Summit 2021

Author: David Wiseman and Ramon Pinero, BlackBerry

BlackBerry's David Wiseman and Ramon Pinero discuss how AI and machine learning will completely transform the Critical Event Management landscape, what a next-gen critical event management system would look like with a use case to illustrate the dramatic impact AI/ML can have on a cyberattack disaster response. David and Ramon will also provide a visionary roadmap of how BlackBerry sees these capabilities evolving over the next few years to manage modern-day threats.

Tags: Cyber Resilience, Cybersecurity, IT/DR, Resiliency, Technology

Cyber Panel

Event: DRI Resilience Excellence Summit 2021

Author: Wade Richmond

If there’s an issue bigger than the pandemic, it’s cyber resilience. Take note as our cyber resilience panelists cover current issues and challenges. Panelists: Wade Richmond, CEO, CISO ToGo

Tags: Cyber Resilience, Cybersecurity, IT/DR

Cyber Panel

Event: DRI Resilience Excellence Summit 2021

Author: Lincoln Geode

If there’s an issue bigger than the pandemic, it’s cyber resilience. Take note as our cyber resilience panelists cover current issues and challenges. Panelists: Lincoln Geode, Cyber Security Consultant, Xcel Energy

Tags: Cyber Resilience, Cybersecurity, IT/DR

Cyber Panel

Event: DRI Resilience Excellence Summit 2021

Author: Rakesh Pande

If there’s an issue bigger than the pandemic, it’s cyber resilience. Take note as our cyber resilience panelists cover current issues and challenges. Panelists: Rakesh Pande, Founder/Instructor, DRI India

Tags: Cyber Resilience, IT/DR

Disaster Recovery Institute: 2020 at-a-glance

Event: DRI White Paper/Survey

Author: DRI International

2020 was a difficult year for everyone and the crisis is far from over. I want to acknowledge the ongoing challenge presented by Covid-19 and share what DRI is doing to continue assisting you. We know that our resilience professionals around the world are still actively responding to the public health crisis. Our continuity community is rising to the mounting challenges brought on by this pandemic. We have tremendous faith in your skills and dedication and we are beyond proud to be associated with such tireless and innovative professionals. Please know that we are here for you during this unprecedented global response.

Tags: Business Continuity Program, Resiliency, White Paper

Sixth Annual DRI International Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

What does the future hold for the resilience community? Find out with the DRI Future Vision Committee's 6th Annual Predictions Report - resilience predictions for the profession by the profession. This report looks at what to expect in 2021, including the COVID-19 vaccine rollout financial challenges, extreme weather, global unrest, and much more.

Tags: Future Vision Committee, Trends and Predictions, White Paper

DRI Webinar: Has India Managed to Turn the Pandemic into an Opportunity?

Event: DRI Webinar

Author: Rakesh Pande, Harsha Sastre

Has India Managed to Convert the Pandemic Threat Into an Opportunity? The answer to this is two parts: 1) The decisions taken by the Indian government in dealing with the threats/risks, analyzed by Rakesh Pande, and 2) The operational industry insight by Harsha Sastry, providing a brief of industry responsiveness and uncertainties, and strategies adopted to secure people, assets, environments, business operations and the overall federation enabling continuity and resilience overall.

Tags: Asia, Coronavirus/COVID-19, Pandemic

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Sixth Annual Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

Supported by the DRI Future Vision Committee (FVC), the annual Risk and Resilience Trends Report gives an independent analysis of both external issues (current and emerging risks) and internal concerns (resilience management as a profession). The FVC consists of international thought leaders and experts in all aspects of resilience management.

Tags: Coronavirus/COVID-19, Future Vision Committee, Trends and Predictions

DRI Webinar en Español: ¿Qué lecciones nos deja el COVID-19 a los Planificadores de Continuidad de Negocio?

Event: DRI Webinar

Author: José Iván Ramírez Carreño, Luis Enrique Luviano Hernández, Ing. Jorge Escalera Alcázar

El DRI se complace en anunciar el siguiente webinar gratuito en español del 2020. Este es un evento que se entrega como un beneficio para nuestros profesionales certificados y a la comunidad de Continuidad de Negocio.

Tags: Coronavirus/COVID-19

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DRI Webinar: Returning to the Worksite During COVID-19 — When and How? Start Planning Now!

Event: DRI Webinar

Author: Dr. Lisa Koonin

As a business leader, you may be tasked with advising about or making reopening decisions in the midst of the ongoing COVID-19 pandemic. With the health of both your business and employees at stake, this is not a simple undertaking, and the choices you make now will have far-reaching-and potentially future-defining-consequences. Before committing to any one course of action, you and your team will need to answer many fundamental questions, such as: - When, and how, can we return to the workplace? - What are the most effective ways to protect our team and customers? - What are the six key parameters that inform return to the workplace decisions? - How should we interpret and apply emerging evidence and public health guidance? Dr. Lisa Koonin will provide these answers and more!

Tags: Coronavirus/COVID-19, Pandemic

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Why Cities Will Bounce Back Post-Coronavirus

Author: Chloe Demrovsky

Is the coronavirus pandemic actually the death of the city or will our superstar megacities bounce back brighter than ever? Experts have debated the issue without consensus, so I decided to go directly to a leader who is not only an expert on cities, but also on what makes them resilient to shocks like the Covid-19 pandemic. As the Founding Principal of Resilient Cities Catalyst and the former President of 100 Resilient Cities, Michael Berkowitz has made a career of assessing what ails cities and how to free them from those constraints. Does he think it’s possible to get out of a challenge as big as this?

Tags: Coronavirus/COVID-19, Resiliency

Finding Serendipity During The Coronavirus Pandemic

Event: DRI Case Study/Position Paper

Author: Chloe Demrovsky

Summer is drawing to a close, schools are reopening (maybe), and the pandemic feels like it’s going to slog on forever. The future is wildly uncertain and yet the days drag on predictably. How can we create moments of serendipity to break up the monotony? To find out, I spoke with Dr. Christian Busch, Director of the CGA Global Economy Program at New York University and author of The Serendipity Mindset about how we can pursue moments of serendipity or “smart luck”. I hope that his words bring you some optimism and inspiration.

Tags: Coronavirus/COVID-19, Pandemic

DRI Webinar: Disaster Exercises - Assessing the Effectiveness of Your BCM Plan

Event: DRI Webinar

Author: Lisa Orloff

Community management expert Lisa Orloff provides an overview of effective disaster exercises to assess your business continuity plan. The webinar reviews the key learning objectives of successful models including DRI's Professional Practices for Business Continuity Management, The Homeland Security Exercise and Evaluation Plan and World Cares Centers Boots on the Ground X. The training is meant to be flexible, scalable, and adaptable so that participants can adapt what is useful to the size and type of organization.

Tags: Business Continuity Program, Exercises

DRI Hiring Guide

Event: DRI Guide - Other

Author: DRI International

Hiring the right business continuity professionals will enable your organization to withstand any crisis and come through even stronger. Because of the importance of these positions, more and more organizations are exclusively recruiting certified business continuity professionals. As the oldest and largest nonprofit institute representing business continuity management and resilience fields, DRI International has developed a guide to help you entitled Hiring a Business Continuity Professional.

Tags: Organizational Resilience, Resilience Careers

Preservando la Continuidad del Negocio ante la "Nueva Normalidad" derivada por el Covid-19: Estrategias para la transición y adaptación empresarial

Event: DRI Webinar

Author: Juan Carlos González

Juan Carlos González Cardozo, CBCP, consultor, conferencista e instructor internacional en materia de Gestión del Riesgo Empresarial, Resiliencia Organizacional, Gestión de Continuidad del Negocio y Gestión de Crisis conversa sobre los lineamientos estratégicos de la Gestión de Continuidad del Negocio en momentos de Pandemia, como orientación a la Dirección de las organizaciones en la preservación de sus operaciones y en la mitigación de los efectos del Covid-19.

Tags: Coronavirus/COVID-19, Pandemic, Resiliency, Spanish Language

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DRI Webinar: Cybersecurity & COVID-19 - The Current Landscape

Event: DRI Webinar

Author: Dr. Pano Yannakogeorgos

While organizations are overwhelmed meeting the challenges of a pandemic, cyber criminals have found a perfect opportunity to attack. On May 14 at 2pm ET, DRI welcomes Dr. Pano Yannakogeorgos of the NYU Center for Global Affairs for an up-to-the-minute look at cybersecurity in the age of COVID-19. The Faculty Lead of MS Global Security, Conflict & Cyber, Dr. Yannakogeorgos will cover recent examples of how hackers have taken advantage of the crisis, how governments and grassroots efforts have responded, and the risks of shifting to remote work without cybersecurity procedures in place, before addressing questions from attendees.

Tags: Coronavirus/COVID-19, Cyber Resilience, Cybersecurity

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No es el típico documento técnico de COVID-19

Event: DRI White Paper/Survey

Author: Alan Berman, MBCP

En este momento seguramente ha sido bombardeado con material sobre COVID-19. Desde una amplia gama de proyecciones para la propagación del contagio, hasta consejos sobre cuánto tiempo lavarse las manos, el uso y la eficacia de máscaras quirúrgicas, retórica política y personas en negación, el flujo de información nunca cesa. El objetivo de este documento técnico es alejarse de lo dramático y dirigirse a los aspectos más prácticos de la situación actual y los problemas que enfrentaremos ahora y en el futuro.

Tags: Coronavirus/COVID-19, Pandemic, Spanish Language

Reopening businesses will be harder than shutting them down, says disaster recovery expert

Event: DRI Case Study/Position Paper

Author: Chloe Demrovsky

Businesses will have to show they have adequate safety measures in place when they reopen during the coronavirus pandemic, according the CEO of a nonprofit that helps businesses with disaster recovery in an interview with CNBC.

Tags: Coronavirus/COVID-19, Pandemic

No Business Continuity Plan For COVID-19? Start Here.

Event: DRI Case Study/Position Paper

Author: Chloe Demrovsky

From a safe social distance, I’ve been fielding frantic calls from organizations that don’t have a business continuity plan to help them respond to the spread of the COVID-19 global pandemic. I’ve also gotten calls from those who do, but there is nothing in it for a pandemic scenario, which manifests itself differently from natural disasters or cyberattacks. If you don't have a business continuity plan in place, these basic steps will help get you started.

Tags: Business Continuity Program, Coronavirus/COVID-19

DRI Webinar: COVID-19 Q&A With Infectious Disease Specialist

Event: DRI Webinar

Author: Megan Coffee, MD, PhD

Join us for a presentation and discussion on COVID-19 and what it means for businesses with Megan Coffee, MD, PhD, Clinical Assistant Professor, Dept. of Medicine, NYU Langone. She offers an up-to-the-minute presentation on the current state of COVID-19 response and answer questions from the audience in a special live Q&A.

Tags: Coronavirus/COVID-19, Pandemic

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COVID-19: Work From Home Tips

Event: DRI White Paper/Survey

Author: DRI International

Working from home during a crisis can be challenging. Here are a few pointers to help you set yourself – and your new workspace – up for success.

Tags: Best Practices, Community Resilience, Coronavirus/COVID-19, Pandemic, White Paper

Not Your Typical COVID-19 White Paper

Event: DRI White Paper/Survey

Author: Alan Berman, MBCP

By now you have certainly been bombarded with material about COVID-19. From a vast array of projections for the spread of the contagion, to tips on how long to wash your hands, to the use and effectiveness of surgical masks, to political rhetoric and deniers, the flow of information never ceases. The objective of this white paper is to veer away from the dramatic and head toward the more practical aspects of the current situation and the issues that we will be facing now and in the future.

Tags: Coronavirus/COVID-19, Pandemic

Evolving an End to End Business Resiliency Program

Event: Annual Conference - DRI2020

Author: Phil Mahoney

From concept to operation and then operation to maturity, it is a journey. Present during this eight year journey, our speaker will talk with you about maturing the business resiliency program including tools, processes, and managing risk. The evolution of the toolset and the challenges to reach mature alerting and response, compliance, data integrity, and the continuous improvement process that produced a streamlined model meeting the needs of a dynamic customer base.

Tags: Resiliency

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[WBCM Track] Personal Branding & Career Vision

Event: Annual Conference - DRI2020

Author: Samantha Calonita

In our busy lives, we work hard personally and professionally to solve problems, respond to incidents, and help others. Yet we often forget to take care of ourselves. In this session we’ll explore techniques for bringing together what we’ve have learned from WBCM’s earlier sessions to develop individual action plans to achieve the success we desire. Attend this interactive session as we share tips and tools to nurture our mental, physical and emotional health while building a professional brand and personal road map that is aligned with our values, work style, and personal preferences. We will harness the power of visualization and other strategies to transform our thoughts and create powerful new narratives.

Tags: Women in BCM

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Long Term Power Outage Continuity Workshop FEMA Region II

Event: Annual Conference - DRI2020

Author: Devin Kerins, Russell Fox

This hands-on, interactive workshop promotes preparedness among public and private entities when faced with a long-term power outage caused by a cyber-attack. The National Preparedness goal describes what it means for the U.S. to be prepared for all types of disasters and emergencies, including the possibility of a cyber-attack aimed at our Nation’s infrastructure. In May, the President signed an executive order on cybersecurity designed to protect critical infrastructure, including the national power grid. Large-scale power outages are not a new concern for emergency managers. A December 2016 power outage in Ukraine linked to a cyber-attack. An organization’s ability to perform its essential functions is based on key elements of leadership, staff, communications, and facilities. When faced with a prolonged power outage, lasting several weeks, will public and private continuity plans allow organizations to continue to provide these essential functions? This workshop will present participants with the opportunity to examine plans and procedures to discover the ability to sustain operations.

Tags: Cybersecurity, Resiliency

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Glossary Update? You Decide! Status on the DRI Glossary for Resilience

Event: Annual Conference - DRI2020

Author: Dean Gallup

Calling all DRI2020 attendees! You have an important job in real life…and at this year’s conference. The DRI Glossary Committee will be surveying all conference attendees for your opinions on new terms under consideration for inclusion in the DRI International Glossary for Resilience. New terms being considered reflect our changing and expanding profession, with terms in cyber resilience, healthcare continuity, public sector and plan testing. Terms will be discussed and results revealed during this session. The Glossary is carefully curated by industry experts to present best-in-class definitions for terms used in our profession. Regularly updated, the aim of the Glossary is to promote a common set of universal terms in order to reduce confusion and remove inconsistencies. For information, visit the DRI International Glossary for Resilience.

Tags: Glossary

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Developing Meaningful Relationships to Successfully Manage the Message, the Moment and the Marathon to Recovery

Event: Annual Conference - DRI2020

Author: Michelle Schaap

We have fire drills in school and in the work place to prepare: we know who the class monitor is, we know the “safe” place we are supposed to go, and we know with whom we have to check in with … Given that a fire is very disruptive to business operations, businesses prepare. So, why aren’t businesses doing the same BEFORE a cyber incident – or worse yet – breach? Even if you put numbers on paper for your local FBI office, your insurance agent and your cyber attorney, have you sat down with them and ran drills to prepare for the “when” or are you waiting for when your business is already in turmoil? Having established lines of communication before, during and after any crisis is critical for a business to weather the storm and to successfully emerge from the settling dust. Hear from legal experts, law enforcement officials and business executives on how to establish these relationships and how to manage your response and your messaging internally and externally to ensure ongoing operations despite threat actors’ best efforts.

Tags: Cyber Resilience, Cybersecurity

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Is Your Business Ready for a Pandemic from the Novel Coronavirus (COVID-19)?

Event: Annual Conference - DRI2020

Author: Dr. Lisa M. Koonin

A pandemic occurs when there is the emergence of a new virus that spreads rapidly between people all over the world, causing illness and death. Pandemics can have a significant impact on businesses, producing high levels of worker absenteeism and disruption of business functions. Although the emerging outbreak of the novel corona virus has not yet been declared as a pandemic as of February 2020, cases are mounting and disruptive global impact on supply chains is increasing. Currently few businesses have incorporated specific plans for a pandemic in their business continuity plans, leaving them vulnerable when a pandemic strikes. This highly interactive workshop will be conducted using a “table-top” exercise format. Information will be provided about pandemics and their potential impacts on businesses. Practical steps that businesses can take to protect their business, workforce, and customers will be discussed, and participants will have the opportunity to discuss these strategies in an interactive tabletop exercise. By the end of the session, participants will have essential information to begin to incorporate pandemic planning in their business continuity plans.

Tags: Pandemic, Coronavirus/COVID-19

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GLOOM TO BOOM: How Leaders Transform Risk into Resilience and Value

Event: Annual Conference - DRI2020

Author: ANDREA BONIME-BLANC

Leaders – whether in business, government or the nonprofit sector – take risks but often without fully understanding risk at a strategic level. Expanding upon the well-known “ESG” risks, this book explains the key nonfinancial (environmental, social, governance and technological or ESGT) risks. For many leaders (including board members), taking risk without knowledge or preparation can lead to organizational crisis, scandal and value destruction. For those who are prepared, resilience follows and so does the ability to transform ESGT risk into opportunity and value for stakeholders. In this session, global governance, risk, ethics and cyber strategist, author and board member, Andrea Bonime-Blanc, shows practitioners at all levels how to effectively identify and manage their top ESGT risks to avoid crises and transform risk into sustainable long-term resilience and value.

Tags: Resiliency

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Corporate Self-Sufficiency: A Case for Independence

Event: Annual Conference - DRI2020

Author: Raelene Anderson, Bobby Cook

Natural and man-made disasters can strike without warning. During a large-scale disaster, no one expects to be left alone by municipal emergency responders. However, when a large disaster strikes, emergency responders will be hours, if not days away from assisting corporations. Corporate self-sufficiency is paramount not only to the successful recovery to business normalcy, but for the well-being of its employees and the company’s reputation. This session examines the thought processes and subsequent actions all corporations should take to attain self-sufficiency during major disasters. It also includes a hands-on component to demonstrate thinking beyond the incident itself.

Tags: Emergency response, Organizational Resilience

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Emergency Operations for Human Resources

Event: Annual Conference - DRI2020

Author: Bobby Cook

This presentation examines the specific relationship between Business Continuity Planners (BCP) and Human Resources (HR) personnel regarding crisis management. Through examples, participants will see the need for HR-specific group training and exercises. Most HR professionals are not formally trained to handle crises. Hence, they fall short when it comes to responding to large-scale emergencies affecting their companies and their employees. BCP professionals write plans for execution during emergencies of all types, but HR must be prepared for employee interaction. This presentation will give specific activities HR personnel must learn to deal with crises. A key point of the training is to show how business continuity professionals should engage HR in times of crisis.

Tags: Crisis Management

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The Great Debate

Event: Annual Conference - DRI2020

Author: Lyndon Bird, Boris Issavi

What risks are you most concerned about? How well prepared are you to manage them? How do you think our profession will change over the next few years? In this highly-interactive session, participants will have the opportunity to vote on a number of the key issues which have emerged from the DRI Future Vision Committee regular reports (Trends, Predictions and Careers). The presenter will respond to voting as it happens, providing instant feedback and opinion. Please come to this session ready to participate, debate, and even argue if you wish. Challenging and controversial opinions are welcome. Your input and the conclusions we reach as a group will be included in future FVC reports and will influence DRI thought leadership perspectives.

Tags: Risk Assessment, Trends and Predictions

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Leading From the Front: Executive-Level Engagements in Crisis Management

Event: Annual Conference - DRI2020

Author: Larry Chase

Larry Chase will speak to his unique and proven approach to smashing through traditional barriers and earning a sustained executive buy-in. Larry will share logistics of key successes in gaining ground in program maturity and execution through proven and thoughtfully targeted training/awareness programs. Learn more about his winning strategic model which time-and-time-again results and focused on a ‘practice like we fight’ mindset. See what happens when you color outside the lines and ‘challenge everything’ so as to closely align a rapid program elevation agenda to a company’s most treasured values…and how to win with a top performing capability.

Tags: Best Practices

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Case Study: BCM and Tropical Shipping

Event: Annual Conference - DRI2020

Author: Rick Murrell

Attend this session to learn the “real world” lessons of building community resilience from 30 years of “on-the-ground” experience facing annual disasters. Learn the best corporate and community resilience practices from former Tropical Shipping CEO Rick Murrell. From the company’s Virgin Islands Hurricane Hugo experience in 1989 to the 2019 Dorian experience, Rick imparts a wealth of “real world” disaster resilience wisdom. Tropical shipping has employees operating in ports from Canada, South Florida, and throughout the Caribbean to Guyana in South America.

Tags: Emergency response

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JetBlue’s Response to Hurricane Dorian

Event: Annual Conference - DRI2020

Author: Penny Neferis, Kim Seto, Chris Yon

Learn about JetBlue’s Business Continuity and Emergency Response Team and how we respond to crisis events to provide support to our Crewmembers and community, most specifically during Hurricane Dorian that devastated parts of the Bahamas in September 2019.

Tags: Crisis Management

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Case Study: The Illinois Department of Innovation & Technology

Event: Annual Conference - DRI2020

Author: Beth Pruitt, Chris Arbisi

The Illinois Department of Innovation and Technology (DoIT) is the IT service provider for the majority of the 63 agencies, board, and commissions (ABCs) under the governor. Their cyber resiliency, business continuity, and disaster recovery (CRBC) team is tasked with ensuring information systems and infrastructure are resilient and available for continuous delivery of services provided by the state to the constituents of Illinois. The CRBC team acts as the recovery and continuity experts who liaise with the business owners and translate business needs into disaster recovery and cyber resiliency data points. The CRBC team succeeds by providing business impact analysis (BIA) workshops with those 63 ABCs to create a holistic view of the priorities of the customer agencies in an enterprise approach. The CRBC team gathers a business-driven set of data-points which provide for informed recovery decisions based upon the realistic implications of different outage scenarios provided through the informed feedback of the business owners and subject matter experts who hold the intimacy of operations. This enables more effective and efficient spending surrounding disaster recovery and business continuity. The presenters will discuss how this effort got off the ground, the strategy, the tools, and techniques used to ensure consistent understanding of the BIA throughout the enterprise ensuring in the end, DoIT’s CRBC team has gathered apples from each of the ABCs and not a fruit cocktail.

Tags: Organizational Resilience

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Case Study: Rural BC Planning

Event: Annual Conference - DRI2020

Author: Scot Buerkle, Philip Grieser

Are you new to Business Continuity? Is your company getting started with a BC program? Join us for an interactive discussion to review what worked, what didn't and what we would change if we had to do it again.

Tags: Emergency preparedness

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How Emerging Technologies Will Change the Practice of Business Continuity Over the Next Five Years

Event: Annual Conference - DRI2020

Author: Michele Corvino

The headlines are full of new technologies that are presented as threats to companies’ resilience. Have you ever stopped to consider how new technologies will impact the practice of business continuity beyond simply what types of events to consider in planning? In this presentation, we will look at how business continuity professionals will analyze risk and mitigate potential threats by leveraging new technologies in the next five years.

Tags: Risk Assessment, Technology

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Are Your Vendors Your Weakest Link?

Event: Annual Conference - DRI2020

Author: Michelle Cross, Robert McCarthy

Our increasing reliance on 3rd party vendors has launched vendor risk as a top concern among leaders and resiliency professionals. When organizations invite a vendor in, they are placed in potential jeopardy from that vendor’s disruption, failure and bad behaviors. Proper onboarding is essential to mitigate this exposure. This session looks at a three tiered approach to completing a vendor assessment : vendor management; vendor resiliency and vendor oversight. The end result is a vetting process where inherent risks are uncovered; mitigation strategies are developed and residual risks are exposed and understood.

Tags: Vendor Assessment

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Building a Business Continuity Management (BCM) Program from the Ground Up: An In-Depth Study of VCU’s BCM Program

Event: Annual Conference - DRI2020

Author: Lori Dachille

Many organizations do not have effective Business Continuity Plans (BCPs), which may result in unnecessary delays when attempting to restore services and operations to business functions. Business Impact Analyses (BIAs) are essential to evaluating an organization’s essential and non-essential functions, which could increase the risk of revenue loss, and/or data due to the application of ineffective controls. Initiating a Business Continuity Management (BCM) process does not have to be difficult, or costly. Learn how Virginia Commonwealth University's Office of Emergency Preparedness is building a robust Business Continuity Management (BCM) program with key insights including: · Creating a phased planning approach from initiation to roll out. · Understanding and applying lessons learned in each phase. · Facing the challenges of organizational culture and management buy-in. · Understanding and managing complexity in an organization.

Tags: BIA

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How to Avoid a Cyber Disaster

Event: Annual Conference - DRI2020

Author: Pete Renneker, Vaishnav Vijayakumar, Jim Shook

Cyberattacks focused on business disruption are a reality. Traditional recovery solutions protect businesses from physical disasters, but often fall short in the face of a digital disaster. In this session, participants will explore lessons learned from recent cyberattacks and be provided with a risk-based approach to protecting critical services through a cyber recovery capability.

Tags: Cyber Resilience, Cybersecurity

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Staffing During a Disaster: What You Need to Know About This Common Pitfall

Event: Annual Conference - DRI2020

Author: Brian Cleary

From natural disasters to man-made disasters and beyond, resilience professionals facing these challenges count on qualified individuals to work in a capacity to weather the storm and rebuild. But often, during and immediately after an event, resources are unavailable or spread thin. How do you get the individuals you need? Do you even know who you need — clinical, non-clinical staff or both? What should you expect from emergency and recovery staff? This session will provide you with foundational information on how to approach this often-overlooked, yet crucial, issue.

Tags: Emergency response

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Achieving Resilience in the Built Environment: Engaging the Private Sector for Public Benefit

Event: Annual Conference - DRI2020

Author: Dr. Alexander Mirescu

Only in the past few years have resilience and risk-reduction practitioners have to develop strategies for engaging public and private sector stakeholders in implementing resilient strategies. The “resilience industry” is now an identifiable economic sector bringing creative ideas, innovations, and strategies from several areas. Whether addressing flood mitigation, green infrastructure, transportation or reducing climate-driven inequities, today architects, urban planners, civil engineers and policy designers are now connected by a common language of resilience. This session will discuss how this is coming together, where further engagement can take place and what are the future paths.

Tags: Organizational Resilience

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Assessing the Efficacy of Your Business Continuity Plan: Using a Blended Exercise Assessment Model

Event: Annual Conference - DRI2020

Author: Lisa Orloff, Dr. Bernard Jones

In this session Ms. Orloff and Dr. Jones will present a blended exercise-assessment model intended for professionals to adapt in gauging the efficacy of their company’s business continuity plans. Traditional methods with be discussed alongside virtual and hands on exercises with the Homeland Security Exercise and Evaluation Program is used as a foundation. Ms. Orloff will present the use of physical disaster simulation exercises while Dr. Jones will present his work using the St John’s University simulation lab and the Advanced Disaster Management Simulator (ADMS™) training suite. Through ADMS, a variety of scenarios can be exercised, including an active shooter, HAZMAT and CBRNe situations, medical emergencies and natural disasters.

Tags: Exercises

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Handling Disaster After Effects and Their Collateral Consequences

Event: Annual Conference - DRI2020

Author: Jeanne D. Powell

Nothing in life happens in a vacuum and disasters are at the top of that list. Like a pebble dropped in a pond creates ripple effects, disasters always spawn multiple and various types of after effects in all possible directions, dimensions, timings, and each with their own consequences. Known risks usually have mitigation options. After Effects are not known until they happen. BCPs usually guide handling a singular disaster incident. However, BCPs rarely identify and document steps to resolve the spreading, pervasive, collateral, and consequential ramifications of after effects. Come join us and learn methods to identify and tackle different aspects and considerations of after effects and how to reduce their consequences. This session includes such things as definitions, a repeatable process methodology, characteristics for consideration, a practical walkthrough, and much more. Ripple effects tend to be two dimensional and far less consequential. What really happens are after effects. I thought of this topic because a disaster causes a multidimensional scattering of consequential after effects; each of which occurs at different times, has multifaceted characteristics and effects, with unique timelines and life cycles (my definition).

Tags: Risk Assessment

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Supply Chain Risk Management & an Integrated Risk Approach

Event: Annual Conference - DRI2020

Author: Roger A. Stearns

No matter if your company is small, medium or a global company we all have risks and we all have business continuity management programs. Our approach to supply chain risk will work for your organization as well. We have partnered with our internal business partners to create a fully integrated risk platform for supply chain risk management. During this session, we will cover supply chain and interdependent organizations, how risk is interpreted and the use of risk assessments, the crisis management continuum and mapping critical resources both internal and external. We will also discuss the use of environmental monitoring and your business continuity management system (BCMS). The 2019 and 2020 supply chain disruption predictions have been understated in my opinion. This approach to integrated risk management is our way to resilience and a more resilient organization.

Tags: Risk Assessment, Supply Chain

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Cybersecurity and Business Continuity - Two Trains on the Same Risk Management Track

Event: Annual Conference - DRI2020

Author: Michele L. Turner

Imagine a railroad track, a solid structure used to guide trains to their destination safely and securely. This track incorporates switches, to move trains from one track to another, controlling the flow of traffic, and mitigating risk. Now apply this same analogy with cybersecurity and business continuity. Two trains carrying precious cargo of tools and techniques which can fortify and build resiliency within the organization. Whether the dinner car has a cybersecurity menu of identify, protect, detect, respond and recover, or a BC menu of prepare, assess, remediate or sustain, the end result is a great meal. How then, can we utilize the structure, cargo and menus from both, to create a superliner or Eurostar type of train that will get us to safety in style! During this session, we will take a look at the framework and methodology for both cybersecurity and business continuity, the challenges requiring a “flip of the switch,” and how these two trains, not colliding, but merging, can create a ride like no other.

Tags: Cybersecurity, Cyber Resilience

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Planning for Hurricane Dorian with an All-Volunteer Organization

Event: Annual Conference - DRI2020

Author: Bobby Williams

The North Carolina Wing of the Civil Air Patrol (CAP) has a fleet of 17 airplanes, 70 ground vehicles, a secured radio network, and 2200 volunteer members. Unlike the business response teams that most of us are part of, CAP volunteers are responsible for the planning, operations, and logistics of personnel and equipment over the entire state of North Carolina. Utilizing the Incident Command System, CAP interfaces with the US Air Force, the North Carolina Emergency Management Program, and FEMA to respond to national, regional, and local emergencies. The all-volunteer Incident Command staff spent many hours preparing for a consolidated response in anticipation of Hurricane Dorian in early September 2019. CAP planes had to be moved out of the immediate area of forecasted impact. Volunteer pilots had to move the planes to a safe location, but also a location to support efforts after the hurricane passed. CAP personnel needed to be ready to respond on the ground to provide food, water, and shelter material in affected regions. CAP plane crews planned to provide FEMA with aerial damage assessment photographs. CAP search and rescue teams had to plan assistance to local emergency personnel to assist with search efforts, if necessary. Just like corporate and professional emergency management teams, CAP Volunteers must be ready for any emergency at any time. This session will highlight the planning and response of the North Carolina Wing during the period leading up to Hurricane Dorian as well as other emergency incidents that are part of the operational structure of the Civil Air Patrol.

Tags: Emergency response, Hurricanes

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#Security2020: Cybersecurity Trending

Event: Annual Conference - DRI2020

Author: Pauline Williams-Banta

Security breaches are an almost daily occurrence. As business resilience professionals, we have a seat at the table. It is becoming commonplace for security groups to include BC professionals in their planning. Now we need to have an active part in the conversation. This session is designed to familiarize you with a few security trends for 2020 and their impacts on our work as business continuity professionals. Topics covered will include passwords and passphrases, browser isolation, security automation, artificial intelligence and machine learning, awareness training, and insider threats.

Tags: Cybersecurity, Cyber Resilience

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Follow the Money: How Yale University is Using Financial Information, Specifically Grant Funding, in our Business Continuity Program

Event: Annual Conference - DRI2020

Author: Stephen Woods

With over 400 buildings on 415 acres, including 4.4 million square feet of research space, Yale University was challenged with conducting a university-wide risk assessment and BIA. This session will explore how Yale incorporates financial information, specifically grant funding, into their risk assessment and BIA process to help identify and prioritize facilities and departments.

Tags: BIA, Risk Assessment

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Part 2: Is Your Business Ready for a Pandemic from the Novel Coronavirus (COVID-19)?

Event: Annual Conference - DRI2020

Author: Dr. Lisa M. Koonin

A pandemic occurs when there is the emergence of a new virus that spreads rapidly between people all over the world, causing illness and death. Pandemics can have a significant impact on businesses, producing high levels of worker absenteeism and disruption of business functions. Although the emerging outbreak of the novel corona virus has not yet been declared as a pandemic as of February 2020, cases are mounting and disruptive global impact on supply chains is increasing. Currently few businesses have incorporated specific plans for a pandemic in their business continuity plans, leaving them vulnerable when a pandemic strikes. This highly interactive workshop will be conducted using a “table-top” exercise format. Information will be provided about pandemics and their potential impacts on businesses. Practical steps that businesses can take to protect their business, workforce, and customers will be discussed, and participants will have the opportunity to discuss these strategies in an interactive tabletop exercise. By the end of the session, participants will have essential information to begin to incorporate pandemic planning in their business continuity plans.

Tags: Pandemic, Coronavirus/COVID-19

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Case Study: The Illinois Department of Innovation & Technology [Handout 1]

Event: Annual Conference - DRI2020

Author: Beth Pruitt, Chris Arbisi

The Illinois Department of Innovation and Technology (DoIT) is the IT service provider for the majority of the 63 agencies, board, and commissions (ABCs) under the governor. Their cyber resiliency, business continuity, and disaster recovery (CRBC) team is tasked with ensuring information systems and infrastructure are resilient and available for continuous delivery of services provided by the state to the constituents of Illinois. The CRBC team acts as the recovery and continuity experts who liaise with the business owners and translate business needs into disaster recovery and cyber resiliency data points.

Tags: Organizational Resilience

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Case Study: The Illinois Department of Innovation & Technology [Handout 2]

Event: Annual Conference - DRI2020

Author: Beth Pruitt, Chris Arbisi

The Illinois Department of Innovation and Technology (DoIT) is the IT service provider for the majority of the 63 agencies, board, and commissions (ABCs) under the governor. Their cyber resiliency, business continuity, and disaster recovery (CRBC) team is tasked with ensuring information systems and infrastructure are resilient and available for continuous delivery of services provided by the state to the constituents of Illinois. The CRBC team acts as the recovery and continuity experts who liaise with the business owners and translate business needs into disaster recovery and cyber resiliency data points.

Tags: Organizational Resilience

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Case Study: The Illinois Department of Innovation & Technology [Handout 3]

Event: Annual Conference - DRI2020

Author: Beth Pruitt, Chris Arbisi

The Illinois Department of Innovation and Technology (DoIT) is the IT service provider for the majority of the 63 agencies, board, and commissions (ABCs) under the governor. Their cyber resiliency, business continuity, and disaster recovery (CRBC) team is tasked with ensuring information systems and infrastructure are resilient and available for continuous delivery of services provided by the state to the constituents of Illinois. The CRBC team acts as the recovery and continuity experts who liaise with the business owners and translate business needs into disaster recovery and cyber resiliency data points.

Tags: Organizational Resilience

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Case Study: The Illinois Department of Innovation & Technology [Handout 4]

Event: Annual Conference - DRI2020

Author: Beth Pruitt, Chris Arbisi

The Illinois Department of Innovation and Technology (DoIT) is the IT service provider for the majority of the 63 agencies, board, and commissions (ABCs) under the governor. Their cyber resiliency, business continuity, and disaster recovery (CRBC) team is tasked with ensuring information systems and infrastructure are resilient and available for continuous delivery of services provided by the state to the constituents of Illinois. The CRBC team acts as the recovery and continuity experts who liaise with the business owners and translate business needs into disaster recovery and cyber resiliency data points.

Tags: Organizational Resilience

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GLOOM TO BOOM: How Leaders Transform Risk into Resilience and Value [Handout]

Event: Annual Conference - DRI2020

Author: Andrea Bonime-Blanc

Leaders – whether in business, government or the nonprofit sector – take risks but often without fully understanding risk at a strategic level. Expanding upon the well-known “ESG” risks, this book explains the key nonfinancial (environmental, social, governance and technological or ESGT) risks. For many leaders (including board members), taking risk without knowledge or preparation can lead to organizational crisis, scandal and value destruction. For those who are prepared, resilience follows and so does the ability to transform ESGT risk into opportunity and value for stakeholders. In this session, global governance, risk, ethics and cyber strategist, author and board member, Andrea Bonime-Blanc, shows practitioners at all levels how to effectively identify and manage their top ESGT risks to avoid crises and transform risk into sustainable long-term resilience and value.

Tags: Resiliency

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GLOOM TO BOOM: How Leaders Transform Risk into Resilience and Value [Handout]

Event: Annual Conference - DRI2020

Author: Andrea Bonime-Blanc

Leaders – whether in business, government or the nonprofit sector – take risks but often without fully understanding risk at a strategic level. Expanding upon the well-known “ESG” risks, this book explains the key nonfinancial (environmental, social, governance and technological or ESGT) risks. For many leaders (including board members), taking risk without knowledge or preparation can lead to organizational crisis, scandal and value destruction. For those who are prepared, resilience follows and so does the ability to transform ESGT risk into opportunity and value for stakeholders. In this session, global governance, risk, ethics and cyber strategist, author and board member, Andrea Bonime-Blanc, shows practitioners at all levels how to effectively identify and manage their top ESGT risks to avoid crises and transform risk into sustainable long-term resilience and value.

Tags: Resiliency

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Assessing the Efficacy of Your Business Continuity Plan: Using a Blended Exercise Assessment Model [Handout]

Event: Annual Conference - DRI2020

Author: Lisa Orloff, Dr. Bernard Jones

In this session Ms. Orloff and Dr. Jones will present a blended exercise-assessment model intended for professionals to adapt in gauging the efficacy of their company’s business continuity plans. Traditional methods with be discussed alongside virtual and hands on exercises with the Homeland Security Exercise and Evaluation Program is used as a foundation. Ms. Orloff will present the use of physical disaster simulation exercises while Dr. Jones will present his work using the St John’s University simulation lab and the Advanced Disaster Management Simulator (ADMS™) training suite. Through ADMS, a variety of scenarios can be exercised, including an active shooter, HAZMAT and CBRNe situations, medical emergencies and natural disasters.

Tags: Exercises

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Why The Business Impact Of The Coronavirus Will Linger—And What To Do About It – Chloe Demrovsky for Forbes

Event: DRI Case Study/Position Paper

Author: Chloe Demrovsky

“Why are markets so spooked? The economic concerns are not so much about the virus itself. They are about the prolonged impact of supply shortages paired with wavering consumer confidence and reduced spending due to response measures. With case numbers growing in Italy, supply chain fears increase. The spread of Covid-19 and attempts to contain it are now affecting European industrial hubs as well manufacturing in China, South Korea and Japan, which could cause prolonged shortages across a variety of sectors. As for the U.S., it’s a matter of when, not if. Are we prepared?” DRI President and CEO Chloe Demrovsky addresses the resilience community and its pandemic preparedness status for Forbes.

Tags: Pandemic, Coronavirus/COVID-19

Business Continuity, Audit, and the Crucial Need for Assessment of Preparedness

Event: DRI White Paper/Survey

Author: Donald L. Schmidt, CBCP, CBCLA

A preparedness program is more than a plan. It is a management program designed to safeguard employees, protect facilities, minimize business interruption, prevent environmental contamination, and protect brand, image, and reputation. The only way to determine whether your preparedness program meets the needs of your company is to conduct an audit.

Tags: Audit, White Paper

Trends and Predictions from the DRI Future Vision Committee: How to Prepare for 2020

Event: DRI Webinar

Author: DRI Future Vision Committee

Future Vision Committee members including Lyndon Bird, David Porter, and Boris Issavi will discuss highlights from the Fifth Annual Global Risk and Resilience Trends and Predictions reports. Discover how your job will be impacted by world events – including cyber threats, natural disasters, and much more – and what you can do about them.

Tags: Business Continuity Program, Future Vision Committee, Trends and Predictions

Resiliencia Cibernética: Transformando Riesgo en Competitividad

Event: DRI Webinar

Author: Roberto A Zegarra, MBCP

Introducción a la Resiliencia Cibernética, como una figura que integra soluciones dentro de la organización y se plantea cómo la gestión de riesgos bajo la premisa de la resiliencia cibernética, permite innovar y aumentar la competitividad empresarial, brindándole conceptos y casos reales de aprendizaje.

Tags: Cybersecurity

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What Businesses Can Do In Response To The Coronavirus

Event: DRI Case Study/Position Paper

Author: Chloe Demrovsky

“The headline-making coronavirus that originated in China continues to spread with nearly 3,000 confirmed cases and 80 deaths across 12 countries according to the World Health Organization. The potential business impacts could be devastating. What should all businesses be doing now?” DRI President and CEO Chloe Demrovsky looks at how careful pandemic planning can mitigate travel bans, supply chain issues, and more for Forbes.

Tags: Pandemic, Coronavirus/COVID-19

Disaster Recovery Institute: 2019 at-a-glance

Event: DRI White Paper/Survey

Author: DRI International

2019 was a truly remarkable year. Our community is growing in exciting ways. From the launch of our popular new Cyber Resilience training and certification program to surging growth in the Public Sector track and continued record numbers in our core Business Continuity programs, the future looks bright for the resilience profession. We are bursting with even more ideas for how to serve you and can’t wait to get you more involved in 2020. Since it is the time of year to look back as well as forward, I want to take a moment to celebrate a landmark year for DRI and our larger community. I am very proud to release this year-at-a-glance report to showcase all of this activity. Read on to see exactly what DRI has done for you lately.

Tags: Business Continuity Program, Resiliency, White Paper

Fifth Annual DRI International Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

Since 2015, the DRI International Future Vision Committee (FVC) has produced an annual set of predictions. These predictions are drawn from a wide range of subject areas, including political, economic, and social issues as well as environmental and technological developments.

Tags: Future Vision Committee, Trends and Predictions, White Paper

Fifth Annual Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The DRI International Global Risk and Resilience Trends Report is now in its fifth year. It continues to provide a global perspective and comprehensive trends analysis of the resilience profession from both an internal and external perspective. It provides expert opinion on the key trends and changes that have happened in the past year.

Tags: Future Vision Committee, Global Strategy, Resiliency, Trends and Predictions

DRI Webinar: Veterans and BCM - Lessons For All Continuity Professionals

Event: DRI Webinar

Author: Alan Lake, Jim Iacocca, Amy Bennett, Ramon Saenz

Since its inception, the DRI Foundation’s Veterans Outreach Program has had a tremendous impact on connecting transitioning military service members with resilience careers, and these efforts are only growing. Learn more about how this program can benefit your organization – and the resilience community. You’ll hear first-hand the lessons learned from transitioning from the military to the private sector, what resilience professionals can learn from their colleagues with military service experience, advice for both companies hiring veterans and veterans thinking about careers in BCM/resilience careers, and much more.

Tags: Veterans

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Preparing for Mega-Events: Lessons From the 2012 London Olympics

Event: DRI Webinar

Author: Steve Yates, Andy Tomkinson

Take a look at how a major public event - in this case, the 2012 London Olympics prepares for and plans against mega-sized risks. This presentation will take you through the steps that were used during the preparation, planning and execution of the London Olympics and Paralympics Games, for which such “Mega Events” are classified as the “Greatest Show on Earth.”

Tags: Europe, Risk Assessment, Risk Management

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The Future of Resilience – Trends and Predictions for Professionals in Asia

Event: DRI Webinar

Author: Patrick Alcantara, Lim Sek Seong

Join DRI for a discussion of the latest trends and issues facing resilience professionals. Patrick Alcantara will discuss the latest risks and resilience trends in Asia and Oceania from our Future Vision Committee. In his presentation, he will give an overview of the most pressing economic and political concerns facing resilience professionals. Patrick will be joined by Lim Sek Seong of Marsh Risk Consulting who will share their perspective on the risk and organizational landscape and trends in the region.

Tags: Asia, Future Vision Committee, Resiliency

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DRI Webinar: MBCP Panel Answers Your Continuity Questions

Event: DRI Webinar

Author: Carla Glass, Melanie Lucht, Bryan Mitchell, Michele Turner

Listen to an impressive panel of MBCPs answer your questions from various industries and with a wide range of expertise during our “Ask the MBCPs” webinar.

Tags: Business Continuity Program, Cloud Technology, Cyber Resilience, Cybersecurity, Emergency preparedness, Organizational Resilience, Resiliency

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Resiliencia en las Organizaciones

Event: DRI Webinar

Author: Adrián Sanchez

Adrián Sanchez, CBCP, profesional con 15 años de experiencia profesional en BCM y Resiliencia, será el expositor principal del webinar sobre la resiliencia desde una perspectiva integral en la organización y se darán recomendaciones para impulsar la resiliencia organizacional.

Tags: Resiliency, Spanish Language

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DRI Career Survey: The Changing Role of the Resilience Professional

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The DRI International Career Survey was intended to assess how the role of the resilience professional is changing. We wanted to know how resilience professionals feel about their roles, where they sit within organizations, and how they interact with related disciplines. What we found reaffirmed our belief that there is still considerable confusion about the exact makeup of a resilience professional and even resilience management itself, despite broader acceptance of the common goal of improved organizational resilience.

Tags: Resilience Careers, White Paper

Cyber Q&A - The Answers to Your Compelling Questions

Event: DRI Webinar

Author: Drew Buchanan

Complex and often confounding, all things cyber resilience are challenging continuity and resilience professionals worldwide. We go beyond the theoretical to provide thoughtful answers to your real-world questions.

Tags: Cyber Resilience

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“You Say Incident, I Say Event” – A look at defining a term

Event: DRI White Paper/Survey

Author: DRI Glossary Committee

In recognizing the critical importance of effective communications within the resilience community, DRI created a committee to develop a new reference document that combines the most common business continuity and resilience terms and definitions into a single guide. Most terms were relatively straightforward in their definition, and others required more discussion and analysis by the committee. The analysis of one term, incident, became a long-term discussion, with no consensus reached. The Glossary Committee presents this white paper on defining incident to showcase the continuing effort for effective communications in our community.

Tags: Best Practices, Communications/Crisis Communications, White Paper

Welcome Address

Event: Annual Conference - DRI2019

Author: Chloe Demrovsky

Join Chloe Demrovsky as she welcomes DRI2019 attendees to Las Vegas. She will address key updates from DRI and our profession as a whole as she sets the tone for our annual event.

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WBCM: Women in Business Continuity Management Panel Discussion

Event: Annual Conference - DRI2019

Author: Diane Doering, Karina de Allicon, Leah Sawyer, Marsha Buehler, Mitzi Harlor

Join our WBCM Committee members as they lead an informative and enlightening panel touching on the issues important to women in our profession. This session will kick off the WBCM track by sharing the latest news from the committee – including 2018 WBCM survey results. Look forward to an engaging, interactive session where you are certain to learn and welcome to share!

Tags: Women in BCM

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Leading Large Scale Exercises for Active Shooter and Mass Casualty

Event: Annual Conference - DRI2019

Author: James Mitchell

Attend this session to learn the essential elements necessary to manage an exercise on a large scale. The presentation walks through the process used by Texas Children’s to manage multiple large-scale exercises involving multiple external agencies and hundreds of participants. While the presentation is from a healthcare organization, the lessons are applicable to all. Topics covered include working with external partners (such as law enforcement and EMS0, internal and external communications, and developing after-action reports and corrective actions.

Tags: Healthcare, Active Shooter/Workplace Violence, Exercises

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Trends and Predictions for Our Profession

Event: Annual Conference - DRI2019

Author: Lyndon Bird

With a look back and one ahead, the chair of the Future Vision Committee, will take attendees through trends observed in 2018 and provide predictions for what to expect in the year to come. Based on the Fourth Annual Trends and Predictions reports, this year’s content features a first-ever geographic breakdown of threats and preparedness worldwide.

Tags: Trends and Predictions, Future Vision Committee, Global Strategy, Resiliency, Risk Management

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Continuity Coffee Talk- Leadership: Double-Shot of Strategy

Event: Annual Conference - DRI2019

Author: Michele Turner

At the core of a successful BC program is leadership, support and engagement. Articulating the value from an employee safety, customer commitment,organizational resiliency, and potential risk and liability perspective is key. Once that support is received, how do we continue to “savor that flavor”? During this session, we will explore the inclusion of leadership as continuity is percolated throughout the organization. What information does leadership need to continue to validate/fund the brewing approach, based on change in strategy? What type of “in store training” is needed at their level, to confirm roles in the event of a business interruption or “bad pour.” We’ll review case studies of where things went well, and where some things were quite bitter in taste. Continuity when done right…great to the last drop!

Tags: Business Continuity Program, Case Study

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Case Study: Bouncing Back Strong – Building the Merck Global Regulatory Affairs and Clinical Safety Business Continuity Plan

Event: Annual Conference - DRI2019

Author: Colleen Merritt Severyn

In June 2017, Merck experienced a cybersecurity incident that identified the need to bolster preparedness for business disruptions. From the fall of 2017 through the present, the Global Regulatory Affairs and Clinical Safety (GRACS) organization prepared its first ever business continuity plan (BCP), including table top exercises and training. This was a massive undertaking for an organization of such breadth (regulatory science, clinical safety, labeling, licensing, operations, etc.) and large size (2200 employees globally), starting from scratch, and an illuminating experience regarding the risk susceptibility of our systems and processes. GRACS is in a much better place today with a completed BCP across the entire organization and connections with ongoing business continuity, risk management, and resiliency efforts across the company.

Tags: Business Continuity Program, Resiliency, Risk Management, Case Study

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Case Study: How Goodyear’s Business Continuity and Risk Management Teams Took on Hurricane Harvey and Won!

Event: Annual Conference - DRI2019

Author: Craig Melnick, Mike Janko

Attend this session for a true multidisciplinary presentation, as Goodyear’s business continuity and risk management experts explore how the two disciplines work together at this global manufacturing giant. Using Hurricane Harvey as a jumping off point, the presenters will detail Goodyear’s hurricane response, with a focus on how risk management is integral to overarching continuity and resilience efforts. Get ready for a eye-opening success story that does more than just tell you that business continuity and risk management should work together and instead shows you how to actually do it during events and every day.

Tags: Business Continuity Program, Risk Management, Case Study

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Connecting with your Continuity Coordinators & Community

Event: Annual Conference - DRI2019

Author: Chris Volpe

Business moves faster every day with increased demands from regulatory, compliance, risk and increased market complexity. How then do we as continuity professionals compete for time to ensure the safety of personal and the continuity of services for our clients? Consistent and persistent contact with the continuity community and coordinators that creates a partnership and value while mitigating the risk. We will look at ways to keep it simple but authentic, reduce the noise and focus on the mission, provide value to the community and the individuals supporting the program as well as investing time to create aids for the community to navigate the program efficiently to produce the desired objectives. We’ll take a look at our shared experiences with the communities we support, laugh a bit and walk away with elements that can be incorporated into your program to help all those involved.

Tags: Banking/Financial Sector

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Performing Effective Business Continuity Audits

Event: Annual Conference - DRI2019

Author: Harvey Betan

This session will not only cover the best approach for effective business continuity audits, but it also will show you how to gauge your organization’s preparedness. Attend this session to learn how to prevent simple check box audits while discovering what to look for beneath the hood. When you complete this session, you will have sufficient information to be confident in your BC audit and show your leadership the most accurate assessment of the business continuity program.

Tags: Audit

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Cyber-resilience: A Day in the Life of a CISO

Event: Annual Conference - DRI2019

Author: Wade Richmond

Cyber-resilience can be thought of as the ability of an enterprise to anticipate, withstand, recover from and evolve to improve capabilities it needs to function brought about as the result of cyber threats and/or attacks. This enhances both the cybersecurity function and the BCM function (e.g. the whole is greater than the sum of its parts). To be resilient, a holistic approach to understand and prioritize entity risk, and implement risk management activities needs to be integrated into day-to-day operations (across all entity functions). But what does all this mean to the CISO? Attend this session to find out as you take a look at t day in the life of a CISO from a cyber-resilience perspective.

Tags: Cybersecurity, Cyber Resilience

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WBCM: Tips from the Trenches – Ask Betsy…In Person!

Event: Annual Conference - DRI2019

Author: Betsey Sayers

Following on her smash hit Women in Business Continuity Management Ask Betsy webinar, Betsy Sayers is back with tips from the trenches. She promises that attendees will walk away with solid examples and templates that you can use – plus some more of those handy “Betsyisms” that are pretty much guaranteed to get you out of any tight spot. Always creative in her approach to continuity, Betsy will show how she uses the Professional Practices for status reporting and teach you all how to play pandemic poker!

Tags: Business Continuity Program, Best Practices, Women in BCM

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WORKSHOP: The Why and How of Implementing Incident Command in BC Management

Event: Annual Conference - DRI2019

Author: Jeanne Powell

Should your business take an approach successfully used by first responders across the U.S. and, with some modifications, use it temporarily to enable more efficient and effective business continuity and disaster recovery? This session will help you identify benefits of Incident Command (IC) and provide you with the opportunity to observe the practical workings of IC so you more fully understand what it means to shift to a temporary IC management during and after a disaster. In this jam-packed two-hour session, the speaker will bring her years of real-world disaster experience (and humor) to talk about IC benefits and implementation. You'll walk through examples of: a temporary IC reporting structure modified for business; incident related documentation and forms to track progress; and an execution method to continuously and effectively keep incident efforts focused. Then, with the help of a strawman business and disaster scenario, reinforce what you've learned with some hands on learning. Participants will work together to establish an IC reporting structure, apply an operational period approach, complete incident documentation, and observe post-disaster incident documentation reconciliation."

Tags: Business Continuity Program, Process

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The McKesson Sessions: McKesson’s Information Risk & Security Program

Event: Annual Conference - DRI2019

Author: Beth-Anne Bygum, Marian Reed, Siobhan Smyth

Attend this session for an in-depth look at McKesson Corporation’s Information Risk & Security Program. First, learn about Information Protection at McKesson (IPAM), a strategic initiative designed to improve the maturity of cybersecurity defensive, preventative, and resiliency controls as well as instill clear lines of governance over information security risks. IPAM’s roadmap ensures accountability, transparency, robust governance, and a strong advocacy model with staff. A discussion of IPAM will include driving necessary improvements over a three-year, accelerated timeframe. Next, attendees will be introduced to McKesson’s iSecurity Operations Center (iSOC) process which addresses growing cyber threats across the globe. Rounding out this presentation is a discussion of McKesson’s Trust, Risk, Assurance, and Compliance program, which provides a level of confidence that software and systems are free from conditions, either intentionally designed or accidentally inserted at any point during its lifecycle, and customer solutions and internal business platforms function in the intended manner. This program ensures that capabilities and prescriptive consults are designed to embed security throughout the development lifecycle, address risks and vulnerabilities early, and reduce cost with unplanned R&D spend.

Tags: Risk Management

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Presidential Policy Directives 8, 21, and YOU

Event: Annual Conference - DRI2019

Author: Duane Bygum, M. Scott Furr, Ron Latorre

National preparedness is first and foremost a partnership between private and public sectors. Learn how presidential policy links private and public domains underpinning the security of the United States and American society. And understand how the FEMA 2018-2022 strategic plan is now inclusive, utilizing whole of community effort toward a collective preparedness posture. Attend this session to find out what all this means to you.

Tags: Public-Private Partnership, Emergency preparedness, Regulations and Standards

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Trends in Risk Management

Event: Annual Conference - DRI2019

Author: Lou Drapeau

In this era of Enterprise Risk Management and Strategic Risk Management, we will examine some of the latest trends that keep risk managers up at night. Amid government shutdowns, artificial intelligence, unmanned aircraft systems, self-driving cars and climate change, what is the impact on the practice of Risk Management?

Tags: Risk Management

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The McKesson Sessions: McKesson's Business Continuity Services

Event: Annual Conference - DRI2019

Author: Bill Lavigne, Kathryne Estrada, Raymond Seid , Ronnie Sebren, Stephen Weber

This session will explore how a Fortune 6 company manages business continuity; discussion will include the tools McKesson uses to manage one of the largest programs in the business. Learn how McKesson’s internal business continuity (BC) consulting service works very closely with business units as a center of excellence to execute BC policy and drive best practices into operating processes and procedures. BC Consulting conducts assessments, develops strategies, builds plans and conducts both exercises and reviews. The group is also called on at times to train sales teams on BC capabilities and to work directly with large customers alongside corporate leadership and account managers. Next learn how McKesson’s internal disaster recovery (DR) consulting group provides services across business units that focus on the validation and sustainability of a DR capability via performing impact assessments, DR implementation support, DR validation coordination, and procedure plan support. Validation exercises coordinated by DR Consulting can range from individual infrastructure or application-level validation through to complex business process validation. Finally, hear how McKesson’s DR as a Service is integrated with McKesson Technology’s Public Cloud Adoption Plans and provides business units with a customized DR solution leveraging key technology partners. DRaaS supports DR solution design, engineering, and implementation, and has proven to be both highly capable as well as extremely cost effective and presents a very compelling business case for McKesson’s disaster recovery needs.

Tags: Business Continuity Program

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WORKSHOP: Transitioning from Crisis Management to BCP: It’s All in the Set Up!

Event: Annual Conference - DRI2019

Author: Bobby Cook, Raelene Anderson

How do you go from crisis management to business continuity mode? Attend this workshop to find out how to make the transition smooth and avoid common pitfalls. The two-hour session will explore “hour zero activities,” including setting up the event, getting the smartest people in the room, communications and notifications, and bringing in business continuity personnel early. Next, you’ll walk through the “48 hours later” transition, including transferring to business continuity and the long-term issues involved in going from crisis response to continuity and recovery.

Tags: Business Continuity Program, Emergency response, Process

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Supporting Northwestern Mutual Digital Transformation: Disaster Recovery Maturation from Walkthrough to Business Process Exercise

Event: Annual Conference - DRI2019

Author: Paul McMillan, Will Belke

Northwestern Mutual (NM) has embarked on a digital transformation which has created greater client visibility to and demand on technology services, thus raising the importance of availability and resiliency of those services. The NM Enterprise disaster recovery and technology infrastructure teams will describe how disaster recovery practices have matured to support the firm’s transformation. Over a two-year period, disaster recovery exercises have moved from solely application focused walkthroughs to business process workflow exercises which include production technology and business user participation. Learn how NM made these improvements happen, lessons learned on the journey, and what still lies ahead to reach a highly performing DR program.

Tags: Banking/Financial Sector, Resiliency

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Financial Industry: Staying Ahead of BCM Challenges

Event: Annual Conference - DRI2019

Author: Michelle Cross, Ronald Adams

Financial institutions are facing challenges that test their ability to protect the assets of their customers by securing records and one which may threaten the very existence of these institutions.; In addition, government regulations at the international, national and state levels are demanding that the individual be able to have protection of their information, its use and its distribution. This session will discuss the challenges (cyberattacks, data protection, blockchain, etc.) and how financial institutions are preparing to cope with these issues.

Tags: Business Continuity Program, Cybersecurity, Banking/Financial Sector

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Extreme Resiliency

Event: Annual Conference - DRI2019

Author: Colleen Herrmann, John Harris

Capital One is raising the stakes for resiliency by adding the practice of regional isolation (ring fencing) of cloud regions to ensure real and effective regional independence. This presentation will cover the approach and the lessons learned from this important evolution in our practice.

Tags: Banking/Financial Sector, Resiliency

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Integrating Security, Safety and Business Continuity into an Enterprise Risk Management Program at Northwestern Mutual (Part 2)

Event: Annual Conference - DRI2019

Author: Brian Bleck, Nancy Bentley

Northwestern Mutual is transforming to be at the center of our client’s financial lives by delivering world class products to meet their financial needs through our best in class financial representatives. In support of these efforts, the Campus and Event Experiences teams are evolving to provide an enterprise risk management strategy that integrates physical security, safety and business continuity programs. This session will share how independent, siloed teams are transforming into a proactive, integrated risk management approach to meet the new digital technology demands, to support the increase in public community events, to evolve with the changing workforce and to prepare for the uncertain external environment.

Tags: Business Continuity Program, Banking/Financial Sector

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BCM as an Operational Risk Service Provider

Event: Annual Conference - DRI2019

Author: Scott Baldwin

As BCM matures and moves from a business recovery model to an integrated risk partnership within organizational resilience, its use cases and purpose are evolving. In this session, the speaker will share one example of where BCM/OR is uniquely qualified to become a core component of the operational risk landscape. Through three stages of maturity – compliance, readiness, and resilience, this session will discuss how to create the infrastructure to leverage BCM as your organization’s primary operational risk service provider.

Tags: Business Continuity Program, Risk Management, Organizational Resilience

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City of Atlanta Ransomware Attack Best Practices and Lessons Learned

Event: Annual Conference - DRI2019

Author: Ria Aiken

In March of 2018, the City of Atlanta, GA was the subject of a massive cyberattack. Many city services and programs were affected by the ransomware attack, including online services for citizens to pay bills and request utility service. The attack was notable for the extent of services affected and the duration of service outages, as well as the importance of Atlanta as a major American economic and transportation hub. Attend this session to hear lessons learned from the attack and learn how you can transform and strengthen your organizations cyber-resilience through operational effectiveness, change management, and business continuity.

Tags: Cybersecurity, Public Sector

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How to Get Involved in ISACs to Benefit your Company’s Business Continuity, Response Capabilities and Exercising

Event: Annual Conference - DRI2019

Author: Susan Rogers

U.S. and global critical infrastructure protection for cyber and physical events, recognize the effectiveness of trusted information sharing and peer communication during cyber and physical events. In this session, the Financial Sector Information Sharing and Analysis Center’s(FS-ISAC) information sharing lifecycle model will be discussed. The goal of this session is to spread awareness within the business continuity community, and encourage their increased participation in resilience information sharing. The session will describe the operational activities FS-ISAC members participate in and lead, the various peer communities of trust members may join and examples of how company’s incorporate ISAC participation into their resiliency plans and exercising.

Tags: Banking/Financial Sector, Resiliency

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Trends and Approaches to Managing Climate and Disaster Risk in Corporate Business Continuity Planning

Event: Annual Conference - DRI2019

Author: Josh Sawislak

Assessment and pricing of climate and disaster risk by the global financial markets is changing based on increases in global disaster costs and a clearer understanding of the threats and vulnerabilities to physical assets as well as supply and value chains. Business continuity planners are more frequently being called on to demonstrate how companies are effectively planning to reduce and manage these risks as part of overall valuation of company equity and corporate strategy planning. Josh Sawislak, a global expert in climate and disaster resilience and continuity planning, will conduct an interactive discussion of why these issues are becoming more and more salient to BCP professionals as well as company financial and operations executives and boards of directors, including the overlap of climate adaptation and climate mitigation (sustainability) issues. He will cover issues including: Financial market and investor interest Corporate responsibilities and disclosures Tools and resources available to support strategy development and compliance Strategies and approaches to drive executive leadership understanding, engagement, and support The resilience/sustainability nexus. Session attendees will gain a clearer understanding of why these issues are already salient to their organization and why the importance will likely grow over the next few years. They will also learn about and have the opportunity to discuss tools, resources, and strategies to address these risks, how to talk to management and gain their support, and how to engage other groups within their organization who have overlapping and aligned missions and resources.

Tags: Banking/Financial Sector

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New Glossary, New Challenges!

Event: Annual Conference - DRI2019

Author: Dean Gallup

With a major revision recently released, the DRI International Glossary for Resiliency is both an in-demand resource as well as a hot topic. Since its first release in 2014, the glossary has been a major resource for business continuity and resilience professionals around the world and is currently published in four different languages. This session will share the thought process behind the recent changes and explore the future of the glossary – with a new version due out in 2022.

Tags: Glossary

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Workshop: Crisis Management at Penn State – An Insider’s View

Event: Annual Conference - DRI2019

Author: Ted Brown

In 2011, the Jerry Sandusky scandal hit Penn State. This session, conducted as a workshop, will examine how the scandal was handled, what went right (very little) and what went wrong. The attendees will be asked to make decisions that the Penn State Board did. The session will also briefly discuss the view of Boards and Crisis Management, and actions the speaker has taken as a member of the PSU Board and founder and chair of the risk sub-committee.

Tags: Case Study

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The State of Organizational Resilience 2019

Event: Annual Conference - DRI2019

Author: Roberta Witty

This presentation will discuss the current and future state of organizational resilience across multiple management disciplines including business continuity management, information security and more. Using the five layers of culture, people, process and infrastructure, we will address the role of the chief risk/strategy officer and present a framework for developing a business/organizational resilience program in the organization.

Tags: Resiliency, Organizational Resilience

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Get Schooled! What We All Can Learn from Higher Education Continuity

Event: Annual Conference - DRI2019

Author: Stephen Woods, Tara Brown

Fires, floods, blizzards, burst pipes. Sound familiar? Attend this session for a look at continuity from a higher education perspective. From the recent California wildfires to the East Coast arctic freeze, hear from resilience professionals from Yale University and UCLA about unique, and not-so-unique challenges faced by these two world renown universities. Explore actual case studies, talk about what worked and what didn’t, and share solutions that can be applied regardless of your industry. You’ll want to take notes, but no final exam…we promise.

Tags: Case Study, Higher Education

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Trends and Predictions from DRI's Future Vision Committee: How to Prepare for 2019

Event: DRI Webinar

Author: Future Vision Committee, Lyndon Bird, Richard Knowlton, Patrick Alcantara

Join Future Vision Committee members Lyndon Bird, Richard Knowlton, and Patrick Alcantara, along with DRI President Chloe Demrovsky, for highlights from the Fourth Annual Global Risk and Resilience Trends and Predictions reports. Discover how your job will be impacted by world events - including sustainability, cyberthreats, and more - and what you can do about them.

Tags: Trends and Predictions, Cybersecurity, Future Vision Committee, Resiliency, Supply Chain, Global Strategy

Fourth Annual DRI International Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

One way of promoting our relevance to the wider business community is to look at what might happen and evaluate how well we can deal with it to minimize impact. Most professionals will have developed tests and exercises based on scenarios – these give realism, focus, and interest to our resilience programs. Predictions are really an extension of that – a look at the wider world and how such trends and possible events might threaten our ability to respond.

Tags: Trends and Predictions, Resiliency, White Paper, Future Vision Committee, Global Strategy

GDPR: Considerations for Continuity Professionals

Event: DRI Webinar

Author: Lyndon Bird

“GDPR: Considerations for Continuity Professionals" is DRI's first webinar designed for European audiences. We will be discussing GDPR and its implications across business continuity. We will hear first from Lyndon Bird, DRI’s Chief Knowledge Officer, who will provide background on the regulation and its considerations. Lyndon will be joined by Ovidiu Diaconescu, who will be discussing cross-border data transfers, and Luuk Akkermans who will expand on the impact of GDPR on supplier contracts.

Tags: Business Continuity Program, Governance/Regulatory Response and Compliance, Europe

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The Value of Cyber Resilience: Building a Case Executives Will Support

Event: DRI Webinar

Author: Wade Richmond

Join cybersecurity expert Wade Richmond for an information-packed hour of important information on one of the profession’s hottest topics. Explore aspects of cybersecurity and business continuity, with the goal of integrating the two and achieving the ultimate goal -- cyber resilience. Learn how to talk to top management about these issues and sell them on the concept of cyber resilience.

Tags: Cybersecurity, Resiliency, White Paper, Cyber Resilience, Executive Support

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Achieving Cyber Resilience: A Formula for Success

Event: DRI White Paper/Survey

Author: Wade Richmond

Organizations today are confronted by a wide range of cyberattacks, so it comes as no surprise that cyberattacks and data breaches have consistently ranked high on the list of key issues identified for the resilience community according to the DRI International Global Risk and Resilience Trends Reports, issued annually by DRI’s Future Vision Committee. This year’s report revealed that although the top issues remain the same, there appears to be an even greater focus on technological risk. Given the development of technologies and the growth of business data, this is likely to remain the case moving forward … which may provide new opportunities for hackers to cause such massive disruptions.

Tags: Cybersecurity, Resiliency, White Paper, Cyber Resilience

Fourth Annual DRI International Global Risk and Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The DRI International Global Risk and Resilience Trends Report provides a global perspective and comprehensive trends analysis of how resilience professionals view their industry and the external factors that are shaping it. It provides insight into the key trends and changes that have been observed since the last report, and has been extended this year to give an even more detailed picture of the state of the profession.

Tags: Resiliency, Risk Management, White Paper, Global Strategy, Future Vision Committee, Trends and Predictions

Fourth Annual Global Risk and Resilience Report Infographic - Top Risks

Author: DRI Future Vision Committee

Part of the 2018 Global Risk and Resilience Trends Report, a worldwide survey of business continuity professionals revealed the following top 10 risks depicted in this infographic.

Tags: Cybersecurity, Disaster Scenarios, Infrastructure, Supply Chain, IT/DR, Resiliency, Risk Management, Trends and Predictions, Future Vision Committee

Women in Business Continuity Management: Ask Betsy

Event: DRI Webinar

Author: Betsy Sayers

During DRI2018’s WBCM panel discussion, nearly 50% of session attendees responded that the stereotype they were most concerned with was being labeled as “too aggressive,” particularly when disagreeing with others’ views. Please join us as we take that conversation further with Betsy Sayers, MBCP, ITIL, ICS – IT/DR. With more than 25 years of industry experience, including serving as a DRI Instructor, Betsy shares her views on the best tools to communicate clearly — and with objectivity – while maintaining a style that honors who you are and what you believe. Special thanks to our webinar sponsor OnSolve.

Tags: Women in BCM, Best Practices

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Women in Business Continuity Webinar: Ask Betsy (supplemental flyer)

Event: DRI Webinar

Author: Betsy Sayers

When Betsy Sayers is in a tough spot, she always knows exactly what to say. That’s because she’s awesome...and she has a few handy phrases written in the back of her notebook at all times. She’s generously shared those words of wisdom with you (see...awesome, right?). If you haven’t checked out the Women in Business Continuity Management Committee’s “Ask Betsy” webinar, you really should, right here at https://drii.org/webinars

Tags: Women in BCM, Best Practices

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Webinar DRI en Español 2018: Tendencias y Predicciones en Continuidad de Negocio

Event: DRI Webinar

Author: Chloe Demrovsky, Karol Cordero

El DRI se complace en anunciar el webinar en español del 2018. Buscamos entregar beneficios a nuestros profesionales certificados y a la comunidad del DRI en general, por lo que no solamente brindamos webinars en inglés, sino que ahora también los traemos en el idioma español. Anota en tu calendario este 12 de Octubre de 2018 en el horario 9:00 a.m. – 10:00 a.m. CDT, el siguiente webinar educacional del DRI: Tendencias y Predicciones en Continuidad de Negocio Chloe Demrovsky, Presidente y Directora Ejecutiva del DRI Internacional y Karol Cordero, Directora de Mercadeo para América Latina del DRI, serán las presentadoras del Webinar. Con base en los eventos y resultados del 2017, el Comité de Visión Futuro del DRI Internacional ha elaborado el tercer informe anual de tendencias y predicciones para la profesión de Continuidad de Negocio y Resiliencia. En este webinar presentaremos los resultados de este informe, mirando hacia atrás en lo que ha ocurrido y viendo lo que podría estar a la vuelta de la esquina para nuestra profesión. ¡No te pierdas este webinar gratuito totalmente en español!

Tags: Business Continuity Program, Resiliency, Spanish Language

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Pathways to Resilience: Planning a Future in the Resilience Industry

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Kelsey Rose, Jerome Ryan

Join DRI board member Jerome Ryan and Director of Global Operations Kelsey Rose for an interactive discussion of the career options in business continuity and related fields. Their talk will cover everything from the current state of the industry to future trends in the resilience job market. In addition to learning the latest insights and resources from DRI, you will get to hear personal career experiences and advice from our speakers.

Tags: Resiliency, Higher Education, Resilience Careers

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Resilience through Public Private Partnerships

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Dr. Joseph Ryan

In the wake of the terrorist attack on September 11, 2001, the 9/11 Commission Report revealed that this country was not prepared for such a horrific tragedy, and in hindsight, for any other major humanmade/natural disaster. Since that date, the world has seen numerous tragedies from mass shootings: Newtown, Connecticut, wildfires, tornadoes (more than $300 billion in losses in 2017), superstorms, hurricanes (Puerto Rico), and other catastrophes. It is now 2018 and we need to assess our preparedness not only to major events, but every day activities such as crime, vehicle accidents, etc. This presentation will focus on where we are today, and where we need to be in the future. Specifically, the will be focus on the 2010 National Security Strategy for Achieving Resilience Through Public Private Partnerships (PPP). PPP is the logical strategy for a democratic society in that it recognizes two things: the government cannot do it alone, and preparedness requires each of us to be responsible to the degree of our individual capacities. In this session, you will learn about emergency operations center (EOC) activation criteria, stakeholder identification and prioritization during critical incidents, in addition to returning to normal operations while managing recovery

Tags: Public-Private Partnership, Resiliency

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My Hurricane Sandy Experience: Stories from an Unlikely Emergency Manager

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Morgan Jones

Morgan Jones, AVP at the New York City Economic Development Corporation describes his Hurricane Sandy Experience. Morgan A. Jones is AVP at the New York City Economic Development Corporation. Previously, Jones was Chief Operating Officer of the US-China Strong Foundation, Senior Emergency Management Specialist at NYU Langone Medical Center. Mr. Jones also served at the NYC Mayor’s Community Affairs Unit (CAU) and the Mayor’s Office of Housing Recovery under Mayors Michael R. Bloomberg and Bill de Blasio from 2010-2015.

Tags: Community Resilience, Public Sector, Resiliency

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Integrating Cyber Security with Business Continuity Management to Build the Resilient Enterprise

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Tejas Katwala

Current cyber response frameworks are incomplete and cyber programs in a silo are a major vulnerability. Lost business is the number one component of cyber breach cost because of customer turnover, brand reputation loss and diminished goodwill. Cyber threat and breach are business problems and business continuity professionals have the expertise that can be leveraged to reduce both the time and money associated with a cyber breach. Join Tejas Katwala to build your business case.

Tags: Business Continuity Program, Resiliency, Resilient Enterprise

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Public and Private…You Can’t Have One Without the Other

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Ira Tannenbaum

Planning anything in a vacuum is virtually impossible. Resiliency and continuity planning – especially searching out dependencies and preparing for them – highlights the critical connections between the sectors. Various models exist to bring us together but these partnerships, like plans, are dynamic and cannot be put on a shelf to be “referenced” when necessary. In order for everyone to be successful these mutually beneficial relationships need to be nurtured and maintained on a regular basis. In this session we will discuss some of the strategies that can be used for engaging both sides of these “institutions”.

Tags: Business Continuity Program, Public-Private Partnership

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Overview of State Street Bank's Business Continuity Program

Event: DRI Collegiate Conference - Pace University - Oct. 17, 2018

Author: Jerome Ryan

Overview of State Street Bank’s Business Continuity Program

Tags: Business Continuity Program

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Organizational Resilience: The Convergence of Enterprise Risk Management and Business Continuity

Event: DRI Collegiate Conference - University of Kentucky - Aug 3, 2018

Author: Lou Drapeau

Lou Drapeau, Vice Chairman of the Board of Directors for DRI International, presents on enterprise risk management and business continuity. How do we define resilience? Why is resilience important? What makes a system resilient? What does resilience mean for an organization? The answers to these questions will be revealed through a discussion of the roles of business continuity and risk management as well as where these functions reside in organizations. You’ll learn about the terminology of resilience, relevant trends identified by DRI’s Future Vision Committee, as well as cyber resilience and developing strategies for resilience.

Tags: Cyber Resilience, Resiliency, Risk Management, Trends and Predictions, Organizational Resilience

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Business Continuity: A Career and a Profession

Event: DRI Collegiate Conference - University of Kentucky - Aug 3, 2018

Author: Al Berman

DRI Foundation President and CEO Al Berman discusses the issues facing organizations today and into the future. This includes; cyber issues surrounding mobile devices and the Internet of Things (IoT), the impacts of supply chain in a global economy and privacy of individuals vs. security needs of governments.

Tags: Cyber Resilience, Cybersecurity, Higher Education, Internet of Things/IoT, Organizational Resilience, Supply Chain, Resilience Careers

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Here's How it All Ties Together: A Case Study in Convergence

Event: DRI Collegiate Conference - University of Kentucky - Aug 3, 2018

Author: Mike Epstein

Mike Epstein, Vice President, Risk Management & Business Continuity, The E. W. Scripps Company, discusses how his passion for business continuity has lead him to recognition as a leader in his field and a diversification of his skills into his current role. He shares lessons learned from some of the 800+ incidents he has managed over a 20 year career grounded in business continuity.

Tags: Case Study

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Maintaining Critical Staffing During an Incident

Event: DRI Collegiate Conference - University of Kentucky - Aug 3, 2018

Author: Joe Monroe

Joe Monroe, Chief of Police for University of Kentucky, presents on how the nation’s colleges and universities can prepare to respond to various types of operational interruptions. Campuses face a variety of risks that can disrupt teaching, research, extension services, and healthcare. These risks can be all-encompassing, localized, or personal. Because disasters often cause loss of life, loss of income, property damage and adversely affect individuals and families, universities must make plans to continue their core functions as seamlessly as possible.

Tags: Higher Education

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DRI International Glossary for Resilience

Event: DRI Glossary

Author: DRI Glossary Committee

The International Glossary for Resilience is a language guide designed to improve communications and increase clarity across the business continuity, disaster recovery, and resilience community.

Tags: Communications/Crisis Communications, Resiliency, Glossary

Professional Practices - 2017 - Spanish

Event: DRI Professional Practices

Author: DRI

Creadas y mantenidas por el Instituto de Recuperación Ante Desastres Internacional (Disaster Recovery Institute International), Las Prácticas Profesionales para la Gestión de Continuidad de Negocios se trata de un cuerpo de conocimiento diseñado para ayudar en el desarrollo, implementación y mantenimiento de programas de Continuidad de Negocio. También está designado a servir como una herramienta para realizar evaluaciones a programas BCM ya existentes.

Tags: Professional Practices

Professional Practices - 2017 - French

Event: DRI Professional Practices

Author: DRI

Créé et maintenu par Disaster Recovery Institute International, Les pratiques professionnelles pour la gestion de la continuité d’activités est un ensemble de connaissances conçu pour aider à l'élaboration, à la mise en œuvre, et le maintien d’un programme de gestion de la continuité des activités. Il est également destiné à servir d’outil pour effectuer des évaluations des programmes existants.

Tags: Professional Practices

Professional Practices - 2017 - Portuguese

Event: DRI Professional Practices

Author: DRI

Criadas e mantidas pelo Disaster Recovery Institute International, as Práticas Profissionais para a Gestão de Continuidade dos Negócios são um conjunto de conhecimentos que visam auxiliar no desenvolvimento, implementação e manutenção de programas de continuidade dos negócios. Elas também podem ser utilizadas como uma ferramenta para a realização de avaliações de programas existentes.

Tags: Professional Practices

Professional Practices - 2017 - Chinese (Simplified)

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2017 - Chinese (Traditional)

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2017 - Japanese

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Professional Practices - 2017 - Italian

Event: DRI Professional Practices

Author: DRI

Elaborate e aggiornate da Disaster Recovery Institute International, Le Pratiche Professionali per il Business Continuity Management sono un corpus di conoscenze create per fornire assistenza durante le fasi di sviluppo, implementazione e aggiornamento dei programmi di business continuity. Intendono anche costituire uno strumento per condurre valutazioni di programmi esistenti

Tags: Professional Practices

Professional Practices - 2017 - Dutch

Event: DRI Professional Practices

Author: DRI

De "Professional Practice" is samengesteld en wordt onderhouden door Disaster Recovery Institute International. De "ProfessionalPractices voor Business Continuity Management" is een kennisdocument en is een leidraad voor de ontwikkeling, implementatie en het onderhoud van business continuity programma's. Het document is ook bedoeld als een leidraad voor het uitvoeren van evaluaties van bestaande business continuity programma's.

Tags: Professional Practices

Professional Practices - 2017 - English

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Predictions and Trends for 2018

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Chloe Demrovsky

DRI President Chloe Demrovsky presents on upcoming BCM predictions and trends.

Tags: --

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Enterprise Risk Management and Business Continuity Planning

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Patrick (Butch) Brennan, Ken Baker

Ken Baker and Butch Brennan present on enterprise risk management and business continuity for the city of Edmonton.

Tags: Business Continuity Program, Risk Management, Canada

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IT and Business Continuity Management at NorQuest College

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Claire Mechan,Dave Melanson

Business Continuity Coordinator Claire Mechan, ABCP, and David Melanson, BSc, discuss continuity and cyber security at NorQuest College.

Tags: Business Continuity Program, Cybersecurity, Canada, Higher Education, Resilience Careers

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The Power of Collaboration: A Business Continuity Management System for the Alberta Post-Secondary Sector

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Jim Ross

Jim Ross, Campus Alberta Risk Assurance Committee Director, Risk and Assurance Services, MacEwan University presents on collaboration as a BCM system for the Alberta post-secondary sector.

Tags: Business Continuity Program, Canada, Higher Education

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TELUS Incident Management for recent events such as the BC/Fort McMurray wildfires and the Ontario/Quebec floods

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Ramon Zulueta

Ramon Zulueta, CBCP, Risk Manager, Corporate Business Continuity Office (CBCO), presents on communications during disasters.

Tags: Communications/Crisis Communications, Disaster Scenarios, Canada

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My experience with an EOC staffed by Trauma Responders

Event: DRI Collegiate Conference - NorQuest College - May 17, 2018

Author: Garth Tucker

Garth Tucker, CBCP, CORP – Manager, E/DM Covenant Health Canada, discusses his experience with the Humboldt EOC.

Tags: Emergency response, Canada

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Real Recovery Lessons and a Partnership that Passed the Test

Event: DRI Webinar

Author: Ryan Miller, Larry Twele

When a sudden devastating flood put a public-private partnership to the test, results were remarkable! Ryan Miller, CBCP, CBCLA, Director of Emergency Management for Howard County, MD, and Larry Twele, CEO of Howard County Economic Development Authority, offer lessons learned in recovering from a record-breaking flood – and detail the partnership between emergency management and economic development as one of the key elements that resulted in more than 95% of businesses surviving! You’ll learn about the plans in place before the flood, the immediate response, and how to create a meaningful partnership between public and private resources. For additional context, watch the NBC Nightly News coverage of the flood here: https://www.youtube.com/watch?v=9WgI9bUUsJM

Tags: Public Sector, Public-Private Partnership

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Transparency, Storytelling, Consistency and Expertise: Nudging Humans Toward Security Compliance

Event: Other - DRI Committee Event

Author: Elizabeth Anne Watkins

Columbia University Doctoral Candidate Elizabeth Watkins presents on innovative emergency preparedness and cyber security strategies for a tech-obsessed world.

Tags: Cybersecurity, Security, New Leaders in Resilience

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DRI2018 Welcome Address

Event: Annual Conference - DRI2018

Author: Chloe Demrovsky

Join Chloe Demrovsky as she welcomes DRI2018 attendees to Nashville and sets the tone for her first annual conference as DRI’s President and CEO. She will address key updates from DRI as well as speak to our profession as a whole.

Tags: --

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DRI2018 Keynote Address

Event: Annual Conference - DRI2018

Author: Mary Rose McCaffrey

DRI is honored to have Mary Rose McCaffrey as our day one keynote speaker. McCaffrey will draw from her three decades of security experience, including leadership positions at the Central Intelligence Agency, the National Reconnaissance Agency, Director of National Intelligence and the Department of Defense. Currently, Vice President, Security, ES &CSO, Northrop Grumman where she leads global security responsible for the protection of Northrop Grumman employees, facilities, and customer information, McCaffrey will address issues of great concern to all DRI2018 attendees.

Tags: --

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Risk Assessment? Here's How!

Event: Annual Conference - DRI2018

Author: Dan See

Have you done a Risk Assessment lately, ever? Do you have a risk methodology to work with? Do you know the critical assets that really allow your organization to meet its business goals? What keeps you and your leadership up at night? This risk assessment workshop will put your conference time to good use and go beyond talking about risk assessments – you’ll actually do a risk assessment. Using a combination of lecture and practical exercise you will be able to go back to your organization and put your new risk assessment skills to use/ The workshop will cover risk methodology (analyzing, reporting, managing); undesirable events; performing the analysis (impact, threat, vulnerability) risk identification; risk mitigation; and risk reporting.

Tags: Risk Assessment, Risk Management

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Here Comes the Cavalry (literally) – The Military and Defense Support to Civil Authorities

Event: Annual Conference - DRI2018

Author: Duane Bygum, COL John Dooley, Ron Latorre, Joachim Gloschat, COL (Ret) M.Scott Furr

Have you ever wondered how the military gets involved with disaster response? How does the military fit into the Incident Command System (ICS)? Why are military assets committed to some disasters and not others? Is there a difference between support provided by active duty, National Guard, and reserve components? Is it martial law?! Join this session to hear from our panelists and learn more about the nuances of military response and capabilities during a disaster.

Tags: Emergency response

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Panel: DRI’s Revamped Professional Practices – How Is the BCM Market Keeping Pace?

Event: Annual Conference - DRI2018

Author: Al Berman, Chris Duffy, Will Minkoff, Frank Shultz, Bob Sibik

Attend this panel discussion, led by the legendary Al Berman, to learn how the BCM market is reacting to DRI’s recently updated and expanded Professional Practices. Based in part on feedback from DRI Certified Professionals worldwide, the revamped Professional Practices now include the most current concerns to our community – worries like supply chain and cyber risks. Attend this session to see how the BCM market is handling those changes. With myriad product and services offerings built on the foundation DRI provides, the vendor community is now challenged to ensure that those offerings also are in line with your concerns and DRI’s Professional Practices – the most used standard in our profession by a mile!

Tags: Professional Practices

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Technology Track Kick Off

Event: Annual Conference - DRI2018

Author: Linda Conrad

Please join us as we welcome Linda Conrad, Principal of corporate and information security risk management at Exelon Corporation, to kick off our Technology Track with a discussion on how cybersecurity trends will affect BC/DR in 2018. At Exelon, a Fortune 100 Energy company, Conrad is responsible for driving strategic risk activities and engagement with the Chief Security Officer team, Information Technology, and Enterprise Risk Management. She oversees cyber and physical security Key Risk Indicators and mitigation. Conrad is partnering with the National Institute of Standards and Technology (NIST) and Robert H. Smith School of Business on development and predictive analytics of the cyber supply chain risk portal, which received the 2017 Cybersecurity Award for Practice from Institute of Electrical and Electronics Engineers.

Tags: Cybersecurity, IT/DR, Security, Supply Chain, Technology

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Case Study: Navigating through an Unregulated Environment: The World of Asurion’s Global Business Resilience

Event: Annual Conference - DRI2018

Author: Jerrick Croston, Michael Smith

Are you a government, healthcare, or financial organization? Then your business continuity and disaster recovery (BCDR) program is likely driven by regulatory requirements. The purpose of this presentation is to discuss BC/DR program management for private or non-traditional organizations. The goal of this session is to explore common challenges like: What if you don’t have regulatory drivers to guide your program? How do contractual requirements guide your program? What are some effective strategies to ensure that you are strengthening resiliency in your environments? We will review a case study on how Asurion’s Global Business Resilience Team managed the recent events of Hurricane Harvey and Irma, and Mexico City’s earthquake.

Tags: Business Continuity Program, Global Strategy, Resiliency, Resilient Enterprise, Case Study

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Coming to Terms: The DRI Glossary Update

Event: Annual Conference - DRI2018

Author: Dean Gallup

Since its first release in 2014, The DRI International Glossary for Resiliency has been a major resource for business continuity and resilience professionals around the world. Currently in four different languages, the glossary provides a common language for resilience professionals to use. The Glossary Committee is ready to release a major update to the Glossary in February, 2018. This session outlines the changes to the glossary, provides information on the new glossary, and discusses the future of the glossary.

Tags: Resiliency, Glossary

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The Japanese Approach to BC/DR

Event: Annual Conference - DRI2018

Author: Shinobu Sasaki

Japan is a country that continues to suffer serious natural disasters such as earthquakes, typhoons, and floods. In most cases, these are widespread incidents that impact a fairly large geographic region. In planning or such wide area disasters, the DR strategy may depend on the location where the incident occurred. Using real-lie case studies, this session will explain the unique approach the Japanese have to BC and DR.

Tags: Best Practices, Business Continuity Program, Global Strategy, Earthquakes, Asia, Case Study

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How and Why Resilience in the Built Environment Affects Business Continuity

Event: Annual Conference - DRI2018

Author: Aris Papadopoulos

Attend this session for an informative analysis of how resilience in the built environment from natural hazards affects business continuity. The built environment is not limited to a company’s own facilities and supply chain. There will be a discussion of the underlying root causes of vulnerability and why resilience is a prerequisite to sustainability. The speaker will explore the emergence of the resilience movement that will change the way we do business, but also create new market opportunities, and will share what companies need to consider in their investment and operating strategies.

Tags: Facility Management, Resiliency, Supply Chain

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Technology Track Working Group: Cyberattack, Preparing for the Unexpected

Event: Annual Conference - DRI2018

Author: Jim Wexler

Newsflash! Hackers are attempting to damage or destroy the computer network at one of the world’s biggest global banks, and your job is to manage the response. This is anything but routine! Join this session to experience the cyberattack simulation. Do your teams have what it takes to lead in a crisis? In this session, you will experience a learning simulation that depicts crises – and assess your team’s predisposition to succeed. The session shares research that confirms that having the right people with the right attributes is far more effective than investing in training those who do not.

Tags: Cybersecurity, Technology

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Plan Management vs. Risk Management – Which Has a higher ROI and Which Is More Sustainable?

Event: Annual Conference - DRI2018

Author: Larry Chase

Join us for a special and intense session delineating a programmatic approach to defining the long-term value of your BC program. A tale of two core disciplines – each essential in our profession but not absolute equals—with focus on burden of effort as it relates to ground gained and how each layer of the organization perceives (and expects) value in plan and risk management. This session will lay out critical points, trips and traps, and keys to success.

Tags: Risk Management

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Case Study: Changing the Wheels of a Moving Car: How HCL Technologies Implemented Its BCM Program

Event: Annual Conference - DRI2018

Author: Arunabh Mitra

What separates a “good” BCM program from a “great” one? How does an organization’s investment in BC risk mitigation systems and processes measure up against leading practices? At a time when risks are increasing, what are the building blocks upon which to build a world-class BC program that not only protects an organization from internal and external threats, but also enhances its brand and strengthens its relationships with all stakeholders? With that as the backdrop this session will explore the unique nuances and journey of building out a world class BC program at HCL Technologies. Founded in 1976 as one of India’s original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers. Today, the HCL Enterprise has a presence across varied sectors that include technology, healthcare and talent management solutions and comprises three companies – HCL Infosystems, HCL Technologies and HCL Healthcare. The enterprise generates annual revenues of over US $7 billion with more than 115,000 employees from 140 nationalities operating across 32 countries, including over 500 points of presence in India. The session will include curated insights from HCL Technologies’ journey on its BCM roadmap on the following themes: Money Goes Where Strategy Goes: Connecting your BC program to the long term business strategy of the firm Never waste a Crisis: Tales of business opportunism to accelerate the BC program at the wake of incidents Culture is King: Fixing the balance of accountability and the three lines of defense The Three E’s: Exciting, equipping, and empowering a cross-generational workforce Modernization of a BCM program to keep pace with evolving times Creating a Differentiated Industry Offering Attendees will leave this session with a rich understanding of the complexities of excelling in BCM in a multi-client and multi industry environment like HCL Technologies and how we leveraged BCM to create value for the firm.

Tags: Business Continuity Program, Case Study, Risk Management

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Case Study: The Flight to DR in the Cloud

Event: Annual Conference - DRI2018

Author: Bill Lavigne, Stephen Weber

Attend this session to learn how McKesson – a Fortune 5 company delivering medical supplies, drugs, and services to the healthcare industry – transitioned from legacy disaster recovery (DR) methodologies to provide a new way of delivering DR by leveraging new state of the art technologies available in the public cloud. The presentation will take you on a short flight to disaster recovery in the cloud, which resulted in significant reduction in costs, streamlined processes with minimal effort, and the ability to test anytime and ensure application recoverability. Topics include reasons why this journey was necessary, what technology options are available, and some of the turbulence encountered along the flight path to delivering DR in the cloud.

Tags: Cloud Technology, Technology

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Women in Business Continuity Management Panel Discussion

Event: Annual Conference - DRI2018

Author: Alexandria Brennan, Marsha Buehler, Diane Doering, Mitzi Harlor, Lynn Meadows, Leah Sawyer

Building on the tremendous success of DRI2017’s Women in Business Continuity Management (WBCM) session and the continued work of the DRI WBCM Committee, this session will explore the latest research and writings of the committee and facilitate a discussion of women in our profession.

Tags: Women in BCM

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Healthcare Track: Continuity of Healthcare for Major Chemical Mass Casualty Incidents

Event: Annual Conference - DRI2018

Author: Mike Mastrangelo

The University of Texas Medical Branch at Galveston was recently invited to meet with the Department of Homeland Security, Office of Health Affairs to present on UTMB’s 3-year effort to develop a national model for response to major chemical incidents such as releases of toxic industrial chemicals like Hydrofluoric Acid (HF). Unlike other chemical releases, HF produces a heavier-than-air persistent vapor cloud that is toxic to people, animals, and plant life. Specific medical countermeasures are needed to treat HF injuries, yet these are in short supply. Department of Homeland Security also recently completed a three-year effort to develop a new framework and strategic approach to chemical incident preparedness (for terrorist incidents and accidents). Although the efforts were independent, there were many commonalities, including the use of advanced computational modeling by Lawrence Livermore National Laboratory to simulate chemical release scenarios. Another significant similar approach was to enhance the risk assessment process to incorporate information about the jurisdiction’s response capability. A new toolset was developed called a Response Risk Assessment (RRA). In its pilot program, DHS completed the RRA at five cities across the United States (including Houston as part of the Super Bowl preparedness effort). At the conclusion of the meeting, the Office of Health Affairs and UTMB agreed to pilot test the RRA Toolset in Galveston County Texas with the assistance of UTMB. The ultimate goal is to roll out the toolset to all U.S. jurisdictions for self-assessments. The presentation will use HF as a case study on use of an enhanced risk assessment process to build healthcare continuity. Another aspect of preparedness examined is the use of a combination of an all-chemical hazards approach – with – a specific planning approach for Priority Risk chemicals in a given region. UTMB now sponsors an annual HF incident symposium that includes national and international experts in various aspects of the response. Honeywell, the world’s largest producers of HF, participates in UTMB’s annual HF Exercise and Symposium. The project won a University of Texas National Security Excellence grant and was the basis for a recent award of a Combined Coordinated Terrorist Attack (CCTA) preparedness grant from Department of Homeland Security/FEMA.

Tags: Healthcare, Risk Assessment

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How to Build an Enterprise BC Program That Gets around the Roadblocks

Event: Annual Conference - DRI2018

Author: Scott Baldwin

Whether you’re struggling with program implementation, experiencing the continuous program ‘reboot’ cycle, or just want to investigate ways to improve your BC program, this presentation will describe clear and useful strategies you can use to address the most common program roadblocks and go from initial program implementation to true business continuity resilience. Based on the experiences of many BC professionals from around the world, this presentation will provide you with tried and tested practical steps you can use to create or improve your BC program.

Tags: Business Continuity Program

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CASE STUDY: Designing a Resiliency Program – Tradition or Innovation?

Event: Annual Conference - DRI2018

Author: Audrey Thibodeau, Crystal Witt

Ever wonder why some business continuity and crisis management programs succeed while others do not? Traditional program methodology paved the way for our firm’s highly successful enterprise resiliency program, but over time, it also led to our BC/CM approach getting stuck in the proverbial rut. How did we dig ourselves out of that rut and gain the unparalleled support of our enterprise’s executive team? By innovating. Join us as we share stories and the lessons we’ve learned about stepping out of our comfort zone, taking a business-centric approach to continuity risk, moving from a tactical mindset to a strategic focus and the value of building relationships.

Tags: Resiliency, Resilient Enterprise

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The Future of Ransomware and Social Engineering

Event: Annual Conference - DRI2018

Author: Ross Albert

The threat of ransomware has risen with the increased existence of sensitive digital information. Businesses and individuals have experienced their computers and servers being seized by variations of ransomware that encrypt their data and hinder their computer accessibility, which can only be resolved with a decryption key upon payment of a ransom. Through any method of data hijacking, criminals are able to access privately held information through various intrusion techniques for financial gain. Ransomware tactics have evolved, with the introduction of software that instead of requiring payment to free a compromised computer provides victims with the opportunity to obtain a key in exchange for compromising others. As the threat of ransomware has risen, so has the sophistication of the attacks, to include the use of social engineering techniques. This presentation will explore the future of ransomware, the likely evolution of tactics, techniques and procedures over the next three to five years; better understand how these intrusions occur, how social engineering techniques are used to facilitate, perpetuate, and manage ransomware operations, strategies to prevent such exploitation, and appropriate responses and mitigation efforts in the event of an attack.

Tags: Cybersecurity

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Healthcare Track: Active Shooter Planning and Response

Event: Annual Conference - DRI2018

Author: Scott Cormier

Active Shooter events at a healthcare facility present unique challenges; healthcare professionals may be faced with decisions about leaving patients; visitors will be present; and patients or staff may not be able to evacuate due to age, injury, illness, or a medical procedure in progress. Workplace violence is another challenge that every organization may face; however, in the healthcare setting, there are more vulnerabilities due to patients and unique tensions that may result in a higher risk of injury. In this presentation, we will discuss how to effectively utilize threat assessment teams and how to develop a healthcare workplace violence program that will minimize the destruction if violence occurs.

Tags: Active Shooter/Workplace Violence, Healthcare

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WORKSHOP: Strengthening Your Program by Auditing

Event: Annual Conference - DRI2018

Author: Harvey Betan, Donald Scmidt

Auditing is an objective activity that should add value to an organization by following a systematic, disciplined approach. If you’re striving to improve your business continuity program or need to audit critical suppliers, this workshop is a must. Whether you are self-assessing your program (auditing the preparedness of your suppliers) or preparing for certification, this two-hour, hands-on workshop will provide the guidance you need. Auditing methodology will be defined, evaluation criteria including international standards will be identified, and lessons learned from decades of auditing will be shared. Project management, collecting “evidence,” corroborating information gathered, and using objective criteria to identify program gaps and support your opinion will be covered.

Tags: Business Continuity Program, Audit

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WORKSHOP: Strengthening Your Program by Auditing (Supplemental Worksheet)

Event: Annual Conference - DRI2018

Author: Harvey Betan, Donald Schmidt

Supplemental worksheet. See presentation listing. Auditing is an objective activity that should add value to an organization by following a systematic, disciplined approach. If you’re striving to improve your business continuity program or need to audit critical suppliers, this workshop is a must. Whether you are self-assessing your program (auditing the preparedness of your suppliers) or preparing for certification, this two-hour, hands-on workshop will provide the guidance you need.

Tags: Audit, Business Continuity Program

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The Emerging Importance of Improving Resilience to Hazards

Event: Annual Conference - DRI2018

Author: Marianela Guzman, Dale Sands

Attend this session to discover why disaster resilience is a winning strategy and how the ARISE Initiative may bring public and private sector together to make a difference. Sands has served as Vice Chair, United Nations’ Private Sector Advisory Group for International Strategy for Disaster Risk Reduction (2013 – 2015), and was a Board member (2011 – 2013). While Vice Chair, UNISDR Private Sector membership grew to 100 companies from 42 countries. Working with IBM, he developed the first Disaster Resilience Scorecard based upon the UN’s Ten Essential for Disaster Risk Reduction in 2014; the Scorecard is an innovative tool to assess preparedness of communities to respond to, and recovery from, natural disasters. The Disaster Resilience Scorecard received international acclaim, was recognized as a best practice by the UN International Strategy for Disaster Risk Reduction and received the Notre Dame Climate Adaptation Index 2015 Prize. He also developed a private business resilience survey tool that was applied to over 200 businesses in New Orleans in 2016.

Tags: Public-Private Partnership, Resiliency

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It’s Not Your Parents’ BCP

Event: Annual Conference - DRI2018

Author: Michelle Cross, Paul Johnson

The world of continuity planning is evolving. We face more diverse risks and our influence extends beyond traditional continuity. The lines dividing emergency response, DR, and BCP are becoming blurred and the expectations of continuity planners had grown in both scope and magnitude. The traditional continuity planning methods are no longer sufficient to meet these evolving demands and risks. As an industry we need to be nimble and adapt the fundamentals into a more flexible continuity planning model. This session addresses how a company can take traditional continuity planning and morph itself into a risks and resiliency culture.

Tags: Business Continuity Program

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Healthcare Track: The Hurricane Panel – Lessons Learned

Event: Annual Conference - DRI2018

Author: Anthony Pizzitola, Mike Mastrangelo

The 2017 hurricane season hit healthcare organizations hard. Hear from your peers at healthcare institutions as they relate their experiences before, during, and after the storms with a focus on lessons learned. While our panelists are from the healthcare sector, the information they will share is informative and applicable to all.

Tags: Disaster Scenarios, Healthcare, Hurricanes

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SEC, FINRA, HIPAA, FISMA, NFPA, ISO, FFIEC – Why Can’t We All Play by the Same Rules?

Event: Annual Conference - DRI2018

Author: Bobby Williams

It seems that every industry or government agency wants DR and BC to be done a little bit differently. Some overlap and some don’t. Throw in a standard or two, and the plot really gets complicated. If your company touches multiple industries or agencies, how can you be in compliance? Let’s take a look at some regulations, standards, and guidelines and turn the heap of ingredients into alphabet soup that we can digest. We will look at BC and DR requirements and see if we can serve up components that can help your program be palatable and in compliance with multiple menus. Start participating now by helping out the beforehand. Send Bobby Williams a message detailing the standards, regulations, or guidelines with which you must comply. This session is meant to have gobal reach so North and South America, Europe, Africa, Asia, Australia, or Antarctica, get in on this! We don’t want anything to be left out and this is one time where there can’t be too many cooks in the kitchen. You can find Bobby on LinkedIn here or email your message to brojas@drii.org.

Tags: Governance/Regulatory Response and Compliance, Global Strategy, Regulations and Standards, Banking/Financial Sector, Healthcare

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CASE STUDY: A Hurricane Harvey Success Story at Zions Bancorporation

Event: Annual Conference - DRI2018

Author: Ryan longman

Attend this session for a firsthand Hurricane Harvey case study! Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming, including Amegy Bank in Texas. Hard hit by Hurricane Harvey in the region served by Amegy, Zions committed to helping both customers and the greater Houston community. While Amegy was open for business throughout the storm with mobile, online, and telephonic banking access, some branches did close temporarily. Hear about the actions the Zions team took to ensure the safety of its employees and help ease the financial needs of its employees, customers, and the community.

Tags: Hurricanes, Case Study, Banking/Financial Sector

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CASE STUDY: Building a Winning Team!

Event: Annual Conference - DRI2018

Author: Linda Chevalier

Attend this session to learn how Colorado Springs Utilities, the DRI 2017 Team of the Year award recipient, built a successful team and program. Strengthening a foundation through commitment, collaboration, and communication has brought the team to the forefront of the organization at times of utility disruptions and emergency incidents. Grab a tip or two, or three, from this session to enhance any program.

Tags: Business Continuity Program, Utilities, Case Study

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Integrating Cyber Security with Business Continuity Management to Build the Resilient Enterprise

Event: Annual Conference - DRI2018

Author: Tejas Katwala

Current cyber response frameworks are incomplete and cyber programs in a silo are a major vulnerability. Lost business is the number one component of cyber breach cost because of customer turnover, brand reputation loss and diminished goodwill. Cyber threat and breach are business problems and business continuity professionals have the expertise that can be leveraged to reduce both the time and money associated with a cyber breach. Join Tejas Katwala to build your business case.

Tags: Cybersecurity, Resilient Enterprise

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Intersecting Points of Business Continuity/Disaster Recover and Cybersecurity

Event: Annual Conference - DRI2018

Author: Cheryl Carmel

Information security is, without a doubt, on the minds of every executive! Identifying and reducing risks, and responding to any information security incident, is a top priority that pulls resources from all areas together. Whether your role involves business continuity or disaster recovery or crisis communications, our responsibilities are converging with our information security counterparts about these challenges. Join industry expert Cheryl Carmel (CISSP) as she defines the coordination and collaboration between information security professionals and business continuity professionals that must be present for comprehensive risk mitigation and incident response plans within the information security program.

Tags: Business Continuity Program, Cybersecurity, Security

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Sticky BC: How to Create, Value, and Elevate Your BC Program in the Organization!

Event: Annual Conference - DRI2018

Author: Donald Long, Ted Marquardt

As a BC practitioner, to effectively prepare your organization to respond to emergencies and recover from adverse events, you must cross boundaries and build relationships with staff, team leads, department heads, and subject matter experts from the various lines of business. While nurturing these relationships, have you ever considered leveraging your exposure to the wider enterprise as an opportunity to create even more value for the organization? As you engage associates from across the enterprise, listen to their challenges and ask yourself…Are there other measures that the BC program can pursue to make the organization more resilient? Are there other potential adversities that the BC program is well-suited to proactively manage and help the business avoid? Are there more opportunities to increase BC’s “stickiness” in the company? In this session, we will explore how to identify opportunities for leveraging your BC program’s strengths that can elevate the BC practice and make your program more valuable. Make BC “sticky” by optimizing the relationships you build and by applying your expertise in other areas that can benefit from your unique perspective. We will present the real-world use cases below, along with practical templates for you to use, where you can apply your knowledge and skills to increase the resiliency of the organization beyond usual BC practices, thus creating more value with the BC program: Data Management – BC practitioners document business functions, their related application systems, and conduct BIAs. Take this a step further to define and classify the data into security classes that helps identify what can be retained or destroyed. Vendor Management – BC activities usually include the tracking of key vendors that contribute significantly to the business. Extend that activity to identify the top vendors and determine for which of those vendors to execute a more detailed assessment, audit, and review.

Tags: Business Continuity Program

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WORKSHOP: Reality-based Disaster Exercise Techniques

Event: Annual Conference - DRI2018

Author: Jeanne Powell

We test our backups and recovery processes occasionally and pass our audits, isn’t that enough? Only if your BCP goals are just that. Those are certainly important objectives. But, those types of exercises are not enough if the ultimate goal of your BC/DR Program is for your business to survive an actual disaster and the ensuing chaos. Reality-based, scenario driven exercises pull everything together by encouraging a holistic view of impacts and consolidated recovery considerations/efforts not discoverable in more narrowly focused exercises. This workshop will build on previous topics from the same presenter and take things further into the practical realm of disaster exercises. Come and participate in this workshop as we look at and talk about the benefits of robust disaster exercises; quickly review definitions and disaster scenario creation process (previous topics); exercise ingredients, methods, and script techniques; potential outcomes. The presenter brings deep experience with both actual disaster situations and reality-based disaster exercises, which will add a real-life perspective to our discussions.

Tags: Disaster Scenarios, Process, Exercises

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CASE STUDY: Rain, Rushing Water, and Recovery – Lessons from Ellicott City

Event: Annual Conference - DRI2018

Author: Ryan Miller, Larry Twele

When six inches of rain got dumped on Ellicott City, MD, in under two hours, something perhaps even more rare than the resulting 1,000-year flood happened – a partnership between county emergency management and economic development officials rose to the top and really worked! Everyone talks about public private partnerships. Attend this session to hear about one that resulted in more than 95% of businesses surviving. Ryan Miller, Director of Emergency Management for Howard County, MD, and Lary Twele, CEO of the Howard County Economic Development Authority will give an overview of the plans in place before the flood, including how they incorporated economic development into the emergency operations plan and the community disaster recovery plan. They’ll take attendees through the response – a response was so large and complex that resources from as far away as Colorado were called in – to the devastating flood that gave almost no warning. They’ll cover short, medium and long term recovery. But most importantly, they’ll teach you how to apply their model in order to get your local emergency managers and economic development officials working together!

Tags: Case Study, Disaster Scenarios, Public-Private Partnership

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The Curious Case of Business Continuity (BC) and Geographic Recovery Strategies: What is Old, Becomes New…

Event: Annual Conference - DRI2018

Author: Michele Turner

We’ve learned a lot in the past 30+ years in the world of recovery and continuity. Where the origin may have been systems and technology, an industry evolution was necessary. Where previous conversations would have been focused on tape recovery and disk storage, the 3Ps (partnership, process, and persistence) brought about a rebirth that has led to significant understanding in the shared roles of the business, IT and vendors in supporting critical processes, across geographies (language and geo political challenges not withstanding). During this session, we’ll review these 3 Ps in a case study format, using references of the 2008 movie: The Curious Case of Benjamin Button (your homework is to watch the movie!). Unusual circumstances, a refresh of what we think we know, time keeps on ticking…what is old, becomes new.

Tags: Business Continuity Program, Global Strategy, Process

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Using Key Performance and Risk Indicators to Make the BCM Business Case

Event: Annual Conference - DRI2018

Author: Roberta Witty

Educating business managers on the business value of business continuity management (BCM) is a challenge for many organizations. Often, this challenge arises because business managers don’t understand or appreciate the value of availability risk information or their relationship to it. This lack of understanding of how availability risk links to business performance is a leading cause of BCM programs having a great, exciting start, but ending in their long-term demise. In this session, we will discuss the following key issues: What do boards and line-of-business executives want from continuity of operations programs? How do the risk-based disciplines impact corporate performance? How can you use KPIs and KRIs to present a defensible case for the value and effectiveness of BCM to an executive audience?

Tags: Risk Assessment, Risk Management

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Trends and Predictions for Our Profession

Event: Annual Conference - DRI2018

Author: Lyndon Bird

With a look back and one ahead, the chair of the Future Vision Committee, will take attendees through trends observed in 2017 and provide predictions for what to expect in the year to come. Based on the third annual trends and predictions reports, this year’s content features results from a first-ever FVC survey of DRI certified professionals worldwide.

Tags: Future Vision Committee, Global Strategy, Resiliency, Risk Management, Trends and Predictions

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CASE STUDY: The Organizational Resilience Management System at the United Nations

Event: Annual Conference - DRI2018

Author: Vic Bhatia

Streamlining business continuity management as an integral part of the emergency management framework, the Organizational Resilience Management System (ORMS) comprises crisis management, ICT disaster recovery, security, medical, staff support, crisis communications, records, facilities management and BCM. The ORMS at the UN provides an effective means to integrate and harmonize the emergency management activities. The ORMS provides a framework for cooperation across institutional silos and between the various actors responsible for the key components.

Tags: Organizational Resilience, Public Sector, Resiliency, UNISDR, Case Study

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WORKSHOP: Designing Creative Exercises – From Theory to Real World

Event: Annual Conference - DRI2018

Author: Raelene Anderson, Bobby Cook

This three-hour, hands-on workshop is a practical exercise design course during which you will be actively engaged. If you want to learn how to build (or better!) your exercises, this is the workshop for you. Exercising can mean the difference between surviving a crisis and not. We practice to ensure all participants understand their roles and responsibilities during crisis. An exercise is NOT a test, but rather to practice skills learned through training. Equally as important, is to set your exercise up right from the beginning. Designing an exercise takes time, patience, and support. An exercise should produce measurable, useful, timely and relevant results. Designing exercises is not a one size fits all, however many of the foundations are the same. This course will take you through the steps to design a creative, effective and fun exercise.

Tags: Active Shooter/Workplace Violence, Disaster Scenarios, Exercises

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WORKSHOP: Designing Creative Exercises – From Theory to Real World (Active Shooter Exercise)

Event: Annual Conference - DRI2018

Author: Raelene Anderson, Bobby Cook

This three-hour, hands-on workshop is a practical exercise design course during which you will be actively engaged. If you want to learn how to build (or better!) your exercises, this is the workshop for you. Exercising can mean the difference between surviving a crisis and not. We practice to ensure all participants understand their roles and responsibilities during crisis. An exercise is NOT a test, but rather to practice skills learned through training. Supplementary Active Shooter Exercise Example. See presentation listing. Equally as important, is to set your exercise up right from the beginning. Designing an exercise takes time, patience, and support. An exercise should produce measurable, useful, timely and relevant results. Designing exercises is not a one size fits all, however many of the foundations are the same. This course will take you through the steps to design a creative, effective and fun exercise.

Tags: Active Shooter/Workplace Violence, Exercises

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Resilience in 2018

Event: Other - Conference

Author: Chloe Demrovsky, President and CEO, DRI International

DRI recently presented at the 11th Corporate Governance Summit, held in Istanbul, Turkey, this January by Turkey’s Corporate Governance Association (TKYD). This year’s summit theme was “Corporate Governance’s Driving Force: Resilience and Durability,” focusing on organizational resilience and sustainability including a discussion of the implications of these two disciplines at the policy level.

Tags: Resiliency

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Trends and Predictions from DRI’s Future Vision Committee: How to Prepare for 2018

Event: DRI Webinar

Author: Lyndon Bird, Chloe Demrovsky

Lyndon Bird, Chairman of DRI International’s Future Vision Committee, and Chloe Demrovsky, DRI President and CEO, discuss the findings of the Third Annual Global Risk and Resilience Trends and Predictions reports (also available in the resource library). Discover how your job will be impacted by world events — including supply chain disruption, extreme weather events, data protection, and more — and what you can do about them.

Tags: Future Vision Committee, Global Strategy, Resiliency, Trends and Predictions

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Third Annual DRI International Global Risk And Resilience Predictions Report

Event: DRI White Paper/Survey

Author: Future Vision Committee

It’s never easy to predict the future. With the pace of change rapidly increasing, accurate predictions are ever more difficult to make solely based upon extrapolation of past events. In this report, we have tried to make reasonable predictions given our current knowledge, and the DRI Future Vision Committee has limited its predictions to those issues most likely to impact resilience professionals.

Tags: Future Vision Committee, White Paper, Global Strategy, Resiliency, Trends and Predictions

Beyond Compliance: Getting Real About Regulations

Event: DRI Webinar

Author: Al Berman, Bobby Williams, Mike Mastrangelo

Organizations are becoming more proactive in assessing their programs and doing so in a more robust manner. This not only leads to them being more resilient but also reduces the effort associated with simply preparing for an audit. This webinar will examine how organizations are addressing regulatory compliance, which regulations they face, and how a pre-assessment program will help them be more resilient and improve their compliance.

Tags: Healthcare, Governance/Regulatory Response and Compliance, Audit, Regulations and Standards

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Third Annual DRI International Global Risk And Resilience Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

Published each November, the DRI International Global Risk and Resilience Trends Report is essential reading for resilience professionals. It provides a summary of key trends that emerged over the course of the year as well as insight into the current state of the profession.

Tags: Future Vision Committee, Global Strategy, Resiliency, Risk Management, White Paper, Trends and Predictions

DRI Position Paper - Workplace Violence: Active Shooter, Terrorism, and Other Acts of Violence in the Workplace

Event: DRI Case Study/Position Paper

Author: DRI Board of Directors

The DRI International Board of Directors has released the first of its position papers on the major issues affecting resilience professionals today. This statement covers active shooter scenarios, terrorism, and other acts of workplace violence.

Tags: Active Shooter/Workplace Violence

Factores claves de éxito en la implementación de BCM (según las prácticas del DRI)

Event: DRI Webinar

Author: Mariana Quirós

In DRI's first Spanish-language webinar, Mariana Quirós of Copa Airlines talks about the changes to the new Professional Practices. She also guides viewers through implementing the practices within their organization.

Tags: Professional Practices, Spanish Language

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A Study of Women in Business Continuity Management

Event: DRI White Paper/Survey

Author: DRI Women in BCM Committee

Based on the results of over 1,000 respondents to a survey conducted by the Women in Business Continuity Management Committee, this white paper examines the experiences of women in the BCM field, as well as professional expectations and challenges as the profession moves into the future.

Tags: White Paper, Women in BCM

Mapping The Professional Practices for Business Continuity Management from DRI International to The Sendai Framework for Disaster Risk Reduction

Event: DRI White Paper/Survey

Author: Lyndon Bird

This white paper is designed as a tool for integrating organizational approaches to business continuity management and disaster risk reduction, a roadmap for implementing the Sendai framework into their existing resilience program.

Tags: Professional Practices, UNISDR, White Paper, Organizational Resilience

Cyber Risk and the Internet of Things

Event: DRI Webinar

Author: Bobby Williams, Melanie Sankaran

This webinar presentation tackles the much-requested subject of cybersecurity and the Internet of Things (IoT)! We all know that the risk is real – everyday objects are increasingly able to send and receive data. But do you know what compromised “smart” devices – like baby monitors or printers – could mean for your organization? Hear from both cybersecurity and business continuity executives as they discuss IoT from a corporate perspective and share their perspectives on this timely and compelling topic.

Tags: Cybersecurity, Internet of Things/IoT, IT/DR

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Active Shooter and Mass Casualty Response: A Crisis Management Perspective

Event: DRI Webinar

Author: Felipe Den-Brok

The FBI’s Felipe Den-Brok addresses the timely topic of active shooters and mass casualty response from a crisis management perspective. With decades of experience to speak from, Den-Brok — who is a Supervisory Special Agent in the Crisis Management Unit — brings his experiences and actual case studies — including Virginia Tech, Fort Hood, and Sandy Hook — to the resilience profession in this compelling webinar. He’ll also discuss potential warning signs to look out for and developing a survival mindset in the midst of an active shooter event.

Tags: Active Shooter/Workplace Violence

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2016 Kumamoto Earthquake Information Gathering Field Survey

Author: DRI Japan

On April 14, 2016, a strong earthquake occurred in Kumamoto Prefecture in Japan. In Kumamoto Prefecture, many buildings, including hospitals, collapsed and utilities were disrupted by the main shock and aftershocks. DRI Japan worked with Osaka University researchers to send a questionnaire about the actual conditions for information collection and sharing at the time of Kumamoto earthquake to the top information managers of the four major hospitals in Kumamoto city. The results are detailed in this research paper.

Tags: Earthquakes, Asia

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Current Issues and Careers in Business Continuity

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Chloe Demrovsky

DRI Executive Director Chloe Demrovsky's presentation on current issues and careers in business continuity.

Tags: Higher Education, Resilience Careers

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Healthcare Continuity and Resilience

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Angeli Medina

Angeli Medina, NYHHS, NYC, presents on business continuity in the healthcare sector.

Tags: Healthcare

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Business Community Uniting to Mitigate Disaster Impact

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Butch Meily

Butch Meily, PDRF, discusses uniting the business community to mitigate disaster impacts.

Tags: Public-Private Partnership, Asia, Community Resilience

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Business Continuity Initiatives of the Central Bank of the Philippines

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Dickenson Y. Africa

Dickenson Y. Africa, CPA, CISA, MBA, CBCLA, discusses BCM initiatives of the Bangko Sentral NG Pilipinas.

Tags: Business Continuity Program, Asia, Banking/Financial Sector

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Business Resilience and Humanitarian Logistics

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Brian Gozun

Dr. Brian Gozun, DLSU College of Business, discusses disaster risk reduction and business logistics.

Tags: Asia

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Enhancing Private Sector Support to Government's Disaster Risk Reduction and Management Through Strategic Human Resource Management Initiatives

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Rachel Quero

Dr. Rachel A. Quero presents on enhancing private sector support to government's disaster risk reduction and management through strategic human management initiatives.

Tags: Public-Private Partnership, Asia

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West Valley Fault Threat in Manila

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Renato U. Solidum, Jr.

Renato Solidum, Jr. discusses the implications of the magnitute 7.2 earthquake for Metro Manila and Nearby Provinces.

Tags: Earthquakes, Asia

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LGU Initiatives to Promote Zero Casualties During Disasters

Event: DRI Collegiate Conference - De La Salle University - Mar. 16, 2017

Author: Joe Sarte Salceda

Rep. Joe Sarte Salceda, 2nd District, Province of Albay, discusses initiatives to promote zero casualties during disasters.

Tags: Asia

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Resilience in Supply Chains

Event: DRI Webinar

Author: Don Klock

With the advent of globalization, outsourcing, enhanced connectivity, and higher reliance on suppliers, supply chain disruptions have become more prevalent in the recent years. In this webinar, we will explore conceptual and practical developments on supply chain risk, supply chain resilience, and the application of business continuity beyond organizational boundaries. This webinar was sponsored by Metric Stream.

Tags: Supply Chain

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Case Study: The Energy Authority and Hurricane Matthew

Event: Annual Conference - DRI2017

Author: Pauline Williams-Banta

As Hurricane Matthew marched towards Florida, The Energy Authority (TEA) in Jacksonville was getting ready to respond. Attend this session to hear how TEA prepared for and weathered the storm — one that caused widespread flooding, damage, and power outages across the state. The Energy Authority (TEA) provides public power utilities with access to advanced resources and technology systems. TEA is a public power-owned, nonprofit corporation with offices in Jacksonville and Bellevue, WA. A national portfolio management company, TEA evaluates challenges, manages risks, and executes solutions to serve more than 50 public power clients.

Tags: Case Study, Hurricanes

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Monday Afternoon Plenary: A Conversation with Christine Springer

Event: Annual Conference - DRI2017

Author: Christine Springer, John Franchy

Join us for an enlightening and interactive conversation with Christine Springer, Professor and Founding Director, Executive Master of Science in Crisis and Emergency Management, University of Nevada, Las Vegas. DRI Board Member John Franchy will facilitate the discussion.

Tags: --

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Understanding Criminal Threats to the Supply Chain and How to Develop Risk Mitigation Strategies

Event: Annual Conference - DRI2017

Author: Ross Albert

The growth of supply chains in size and complexity has led not only to increased efficiency and profits but also increased threats. This session will identify significant supply chain security concerns faced by companies with an international footprint. Of particular focus will be areas of the supply chain most vulnerable to criminal threats such as kidnapping, extortion and cargo theft as well as the growing concern over insider threats. Mitigation planning is needed to address security and safety risks to the supply chain. As such, we will discuss how to mitigate these risks and threats through numerous supply chain procedures and recommendations. Available intelligence will be analyzed in order to present the most realistic and predictive models to various and potentially disruptive incidents.

Tags: Supply Chain

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Case Study: Exercise Innovations and Lessons Learned from Silicon Valley’s Applied Materials

Event: Annual Conference - DRI2017

Author: Bobby Cook, Raeline Anderson

Applied Materials, a $9.7 billion technology giant, takes business continuity and emergency response seriously. Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. At the center of the company’s overall program is a robust test and exercise strategy and schedule. Designed to protect 14,000+ employees, 10,200+ patents in 81 sites and 18 countries, it all starts at the company’s Silicon Valley headquarters. It is here that our commitment from top executives makes excellence and innovation possible. Attend this session for an in-depth case study detailing two massive recent exercises — from start to finish. The presenters spent decades in the public sector and have translated their experience, knowledge, and training into a world-class global program for use in any public or private organization.

Tags: Business Continuity Program, Case Study, Exercises

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Case Study: How eBay Measures Resiliency Success and Quantifies the Qualitative

Event: Annual Conference - DRI2017

Author: Scott Baldwin

As resiliency professionals, our goal is to achieve “readiness.” However, how well do we actually measure readiness, and what are the metrics that we use? Oftentimes, our KPIs include things like the number of BIAs/BCPs/DRPs, a score on a maturity model, or exercise results. While these can all be important indicators, they do not always provide an accurate measurement of actual readiness. In this presentation, we will hear how eBay developed ways to identify and measure true engagement and readiness — the ability to effectively respond to a disruption — and not just their ability to write plans or carry out exercises. Join us for the lessons learned on eBay’s journey to measure this essence and quantify the qualitative.

Tags: Case Study

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DRI2017 Opening Remarks

Event: Annual Conference - DRI2017

Author: Al Berman

Join DRI President Al Berman as he welcomes DRI2017 attendees to Las Vegas and sets the tone for the conference with an informative and engaging presentation that will address both important news from DRI International, as well as developments that concern our profession as a whole.

Tags: --

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Where’s the Exit? How to Escape a Boring Culture of Resilience!

Event: Annual Conference - DRI2017

Author: Ray Bonilla, Julia Kundred

Why should building a culture of resilience be boring? You need all levels of the organization to be engaged and embrace their role in preparedness and resiliency. So, it isn’t something we do just once a year — it can be a fun, engaging, on-going process of building that “muscle memory” on what to do when business disruptions occur. This session will teach business continuity, crisis management, and disaster recovery professionals how to engage their audience to make sure your resiliency and continuity management messages stick. Business continuity planning and emergency preparedness are important but that doesn’t mean the messaging needs to be dry and boring. In this session, we will teach valuable tips and guidelines on how to create compelling content which will engage audiences and inspire them to embrace their role in becoming resiliency leaders.

Tags: --

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The BREXIT Vote: Nine Months On

Event: Annual Conference - DRI2017

Author: Lyndon Bird

The DRI Future Vision Committee Chair Lyndon Bird is a UK citizen living in London. Listen to what has happened since the vote that stunned the business and political worlds at home and abroad. Hear Bird’s views on the future for the UK relationships with Europe, the U.S. and the developing world – not only in trade but also in crime prevention, defense, and environmental cooperation. Understand the issues that will impact resilience professionals directly and how these might vary depending on the model of departure negotiated. Bird also will reflect on its wider significance, as trust in the ruling elites seem to be breaking down across the traditional western democracies.

Tags: Europe, Future Vision Committee

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Leading From the Front: Executive-Level Engagements in Crisis Management

Event: Annual Conference - DRI2017

Author: Larry Chase, Crystal Witt

Attend this session for a unique and proven approach to smashing through traditional barriers and earning a sustained executive buy-in, especially where crisis management is concerned. The presenters will share logistics of key successes in gaining significant ground in program maturity and execution through proven and thoughtfully targeted training/awareness programs. Learn more about this winning strategic model which results in a unprecedented cultural gains. See what happens when you color outside the lines and challenge everything so as to closely align a rapid program elevation agenda to a company’s most treasured values.

Tags: Executive Support

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BCM and Climate Change

Event: Annual Conference - DRI2017

Author: Linda Conrad

Everyone is aware of climate change, but how many of us really understand climate change as a business risk? Attend this session or a discussion of emerging risks and impacts of climate change on your business, evolving resilience and insurance solutions, and a demonstration of new technology visualization of disaster and flood risk and recovery.

Tags: Climate Change

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Risk Management Track Panel Discussion

Event: Annual Conference - DRI2017

Author: Louis Drapeau, Mitch Simon, Chris Summerrow

Join our panel as they speak from their varied backgrounds to the intersection of business continuity and risk management. Risk doesn’t respect silos and really knows no bounds. Come hear from our panel of experts and bring your questions for what is sure to be an information-packed Q&A.

Tags: Risk Management

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Public Agencies and Private Organizations: Incident Management Interfacing

Event: Annual Conference - DRI2017

Author: John Driscoll II, Brock Holowachuk, Scot Phelps

We all know that relationships between public agencies and private sector organizations must be established prior to a crisis situation. While it doesn’t always happen, there seems to be a concerted effort by both sides to reach out. Now let’s go beyond that basic concept and get down to the nitty gritty. How exactly should and can public agencies and private organizations interface during an incident? How best to provide mutual aid? How can everyone do their respective jobs without getting in each other’s way? What do you need to know about preserving a scene/protecting evidence? Attend this session for real-world examples and practical advice.

Tags: Public Sector, Public-Private Partnership

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Risk Management Track Kick Off: Integrating Risk Management & Business Continuity

Event: Annual Conference - DRI2017

Author: Mike Epstein

Kick off DRI017’s risk management track with this session which Mike Epstein, Sr. Director, Risk Management & Business Continuity for The E.W. Scripps Company likes to call “Tales from the Local News.” Scripps serves audiences and businesses through a growing portfolio of television, radio and digital media brands. Epstein will explore the lessons, benefits, and challenges of integrating and evolving a risk management and business continuity program. From responding to a landscaping truck being used as a “master key” at a TV station to working with authorities on security issues in today’s political and social media environments, Epstein will explain the relationship between risk management and business continuity using real-life examples…ripped from his company’s very own headlines.

Tags: Risk Management

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From Lincoln to Pumpkins to Sundaes to Tractors: Preparedness through the Eyes of an Illinois Medical Center

Event: Annual Conference - DRI2017

Author: Troy Erbentraut

Attend this session for an up-close, case study look at hospital preparedness in the state of Illinois. From humble beginning to the current continuity and Hospital Preparedness Program (HPP), we will explore lessons learned that can be applied to any organization with an evolving program and attendees will come away with an understanding of how a plan rooted in emergency response has grown to encompass business continuity. OSF HealthCare, owned and operated by The Sisters of the Third Order of St. Francis, Peoria, Illinois, includes OSF Healthcare System consisting of 11 acute care facilities and two colleges of nursing. It also has a primary care physician network consisting of over 1000 primary care, specialist physicians, and advanced practice providers. OSF HealthCare is a multi-state corporation, operating facilities in Illinois and Michigan, providing state-of-the-art, compassionate care to nearly 3 million people in the communities we serve.

Tags: Healthcare

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The Future Vision Committee: A Chance to Debate the Key Issues of Today

Event: Annual Conference - DRI2017

Author: DRI Future Vision Committee

The FVC is tasked by DRI to look a business trends and issues that might affect the resilience community. As well as webinars, blogs, and white papers, they also deliver an annual Trends and Forecast Report — from which the Committee Chair Lyndon Bird will briefly present the main conclusions for 2017. In a Q&A format, the chair and other attending FVC members will take questions from the audience on any subject that delegates feel important to our future security and prosperity. These can range from political uncertainty across the globe (civil wars, terrorism, nuclear proliferation, economic downturn) to the practical issues of cyber criminality, societal security, and law enforcement in local communities. Whatever your concerns, the FVC will have a strong opinion, and we want to hear your opinions too.

Tags: Future Vision Committee, Trends and Predictions

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World Economic Forum 2017 Risk Report Overview

Event: Annual Conference - DRI2017

Author: Mary Gardner

This session will provide an overview of the 2017 World Economic Forum (WEF) Risk Report. 2017 marks the twelfth year that the WEF surveys over 800 global leaders to determine their top ten risks. In recent years, societal, geopolitical and environmental threats have come to supplant economic risks as issues of greatest global concern. As our world continues to be more interconnected, a holistic risk management approach needs to consider the interdependencies between risks. The 2016 WEF Risk Report called for actions to build resilience. This session will identify practical examples of how this could be done.

Tags: Resiliency, Global Strategy, Risk Assessment, Risk Management

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Building a BC/DR Control Library and Regulatory Response Program

Event: Annual Conference - DRI2017

Author: David Garland

With the ever-changing landscape of Business Continuity, it’s more important than ever before to truly understand your obligations, responsibilities, and where you stand. Learn how to build a regulatory response function, align your BCDR program with regulations and standards, and begin to think about controls that will help you achieve operational goals and compliance with laws, regulations and internal policies.

Tags: Governance/Regulatory Response and Compliance

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Case Study: Riots, Relocation, & Resiliency: Exelon Corporation’s Response to & Recovery from the Baltimore Riots

Event: Annual Conference - DRI2017

Author: Erin Holloway, Kathy Bosse

On April 12, 2015, Baltimore man Freddie Gray sustained injuries following his arrest by police and subsequently died one-week later of a spinal injury. In the afternoon of April 27, 2015, following Gray’s funeral, rioting erupted in West Baltimore, resulting in the Governor of Maryland declaring a state of emergency and implementing a city-wide curfew. This event impacted 11 Exelon facilities in its downtown Baltimore location. The protests and riots lasted for eight days and affected more than 4,000 Exelon employees within three critical operating companies. This presentation will discuss how Exelon’s Business Continuity & Crisis Management team managed the event through effective communication, coordination with Exelon Business Functions to ensure those impacted had the resources necessary to successfully recover, and the subsequent year to follow as six officers stood trial. This was the largest business disruption in Exelon’s history there were no employees injured, no Exelon property damaged and little to no loss of revenue. By providing appropriate guidance and collaborating efforts, Exelon’s Business Continuity team effectively prepared the company to continue maintaining the highest standards of safety and reliability for its people, customers, and communities.

Tags: Case Study, Resiliency

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How To Provide Management with the Cost/Benefit and ROI of Risk Management Controls

Event: Annual Conference - DRI2017

Author: Michael Kadar

How do you currently justify the cost for investments in operational risk controls? Do risk assessment results you currently report to management actually give them useful information they can use to cost-effectively manage risk? Although risk heat maps and prioritized risk lists provide some guidance, do you provide management with information to justify the cost of proposed controls? Perhaps they require something different than what you have been reporting. This session will present a step-by-step method that guides you through the implementation of the RAMxyz risk assessment tool in MS Excel. You will learn how the tool’s Impact Assessment is used to prioritize facilities and processes. You will learn how the Risk Assessment spreadsheet is used to perform the Threat Analysis, Vulnerability Analysis, and Impact Analysis. You will see how this data is used to calculate the Annual Risk Score and the Annual Financial Risk for each threat. Finally, you will learn how the Decision Analysis section produces the Cost/Benefit Ratio and Return on Investment (ROI) data that can allow management to determine the financial feasibility of controls proposed for each threat. Bonus: Session attendees that request the RAMxyz tool for their BCM program will receive the Excel file within two weeks after the conference.

Tags: Risk Management

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Removing the Administrative Burdens of Continuity Programs

Event: Annual Conference - DRI2017

Author: Marc Kantor

Many firms have relied on a legacy network of individuals, processes, tooling and documentation that have organically evolved to fit their Business Continuity needs and concerns. These disparate activities are often not centrally organized, managed, or sometimes not universally known, and have a tendency to become outmoded and ineffectual. Using a defined methodology that extends itself to virtually any organization, firms can create a holistic and centrally managed continuity program, encompassing of crisis management. A robust program, that in its end state will not require substantial funding or resources. Drawing on available enterprise IT resources, leveraging tools every firm has readily available, creative use of human capital, refined data collection & aggregation, and well defined messaging can effectively create a resilient firm-wide continuity program. Enact foundational aspects that will cast the program on a forward path of continuous improvement, adding value to HR, Finance and other parts of the organization as information consumers. This is a replicable formula that works. With the right people involved and a defined course of action, this plan helps institute an enterprise wide continuity program using minimal budgetary and human capital resources. A winning formula that speaks to most firms’ needs.

Tags: Business Continuity Program

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Risk Management Track Working Group: Aligning Business Continuity and Risk Management

Event: Annual Conference - DRI2017

Author: Chris Mandel

We all know that business continuity and risk management must be aligned in every organization. The disciplines are natural allies and when they join forces they contribute exponentially more to the greater good. So, let’s stop talking about why it’s a good idea (that’s preaching to the choir). Let’s talk about HOW to make it happen. Attend this interactive session for a tactical exploration of the way BC and risk can and should interface on a day-to-day basis and what you can do to make that happen in your organization.

Tags: Risk Management

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Quantifying Risk for Preparedness and Continuity: University of Texas Medical Branch at Galveston

Event: Annual Conference - DRI2017

Author: Mike Mastrangelo

Given the high level of risk at the UTMB Campus, we work to eliminate the subjectivity of the risk assessment process as much as possible and to quantify that risk where possible. The risk assessment process is the foundation of UTMB’s Preparedness Program and it affords officials the the best information to optimize preparedness and respond to incidents. An overview of the Preparedness Program will be provided — looking at specific examples of risk quantification including hurricanes and chemical incidents (Hydrofluoric Acid incidents in particular).

Tags: Healthcare

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Case Study: Lessons Learned from the Chennai Disaster of 2015

Event: Annual Conference - DRI2017

Author: Arunabh Mitra

Weeks of torrential rains in November of 2015 caused the worst flooding the southern India city of Chennai has seen in 100 years. More than 500 people were killed with the estimates of damage and losses ranging from US$ 3 billion — US$15 billion. The floods were amongst the costliest natural disasters of 2015 and left a significant impact on the city and its people. Chennai is the second largest exporter of software in India and is home to some of the world’s leading information technology companies including HCL. This session will detail HCL’s significant presence in Chennai and the speaker’s first-hand experience in managing this disaster. Key takeaways for attendees include real-world, frontline, actionable information gleaned during and after the incident. They are: Incident response and crisis management in action: The Top 5 Leadership Lessons on Crisis Management Business continuity in the context of globalization: The nuances of “recovery” in the paradigm of a globalized and outsourced environment. The human aspects of continuity and resilience

Tags: Asia, Case Study

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Taking Care of Your Own: The Human Side of Emergency Response and Business Continuity

Event: Annual Conference - DRI2017

Author: Penny Neferis, Yuri Pacheco

The airline industry has been faced with several emergency incidents that require it to take care of “people” after a traumatic experience. See how JetBlue has adapted our Family Assistance Center plan and applied it day to day to support the Customers, Crewmembers (employees) and the communities we serve. And learn how you can apply airline industry best practices in your organization.

Tags: Emergency response

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Could Lack of System Resiliency or a Cyber Incident Be Your Next BCP Event?

Event: Annual Conference - DRI2017

Author: Doreen Norako

The BCP risk impact landscape has changed significantly over the past decade. The continuous availability of systems and data have never been more in demand. Your next business interruption may not come from the usual risk factors of losing a building or IT hardware component. Today’s challenges include BCP managers considering systems downtime due to design flaws, coding issues, or a cyber event to name a few. This session will walk you through the questions you should consider when reviewing these potential impacts for your organization, your vendors, and supply chain.

Tags: Cybersecurity

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Technology Track Working Group: The Cloud Solution Experiment - Hero or Zero

Event: Annual Conference - DRI2017

Author: Jack Orlove

The cloud can make you a hero and provide all the upside of a cloud managed solution such as automation, scalability, and reducing cost; or, it make you regret a cloud decision with numerous privacy, security, and ownership issues. In this session we will explore actual “war” stories and discuss concerns that were either solved by the cloud or exacerbated by transferring the risk to a third-party vendor. We’ll also discuss how to provide assurances that your critical products, services, and data will survive in the cloud. This workshop will target technical issues as well as the compliance issues of concern to the disaster recovery expert.

Tags: Cloud Technology

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The Often Misunderstood Business of Risk Management

Event: Annual Conference - DRI2017

Author: Rakesh Pande

Risk Management as a subject is often misunderstood — and therefore mismanaged — by risk professionals, with “risk owners” having very little say in decision making. Such a situation is a recipe for a disaster. During this session, we will discuss the key weaknesses and gaps in the present day risk management, with an objective to propose a sound risk management framework and practices for business to consider and adopt. Since complexity is the biggest enemy of security and risk management, key concepts and solutions will be discussed in a simple, yet effective manner. This session will help risk professionals and business owners connect at meaningful level and move their programs forward together.

Tags: Risk Management

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Workshop: Creating Realistic Disaster Scenarios for Exercises (Part 1)

Event: Annual Conference - DRI2017

Author: Jeanne Powell

Do you remember back in school when your teacher taught what you needed to pass the exam versus how that knowledge could be applied in real life to solve real problems? As business continuity professionals, we know there’s a big difference between a being regulatory compliant and the business’ preparedness and readiness to actually survive a real disaster situation. There are outages, emergencies, and disasters. Surviving the consequences of an actual disaster requires full-fledged disaster preparedness and readiness. Preparedness includes creating and executing exercises with realistically complex disaster scenarios focused on recovery ability and testing the readiness of capabilities. Creating that kind of an exercise scenario script is not intuitively obvious. In this hands-on collaborative session, we will look at a conceptual roadmap of what it takes to create realistically complex exercise scenarios intended to better prepare your organization to survive and mitigate an actual disaster. Come learn from a speaker with a rich background and experience in disasters. Everyone is encouraged to contribute their experience and imagination as together we walk through the creative process of identifying disaster scope and scale, ripple and cascading effects, players and their responsibilities/effects, and creating credible disaster recovery timelines during this session.

Tags: Disaster Scenarios

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Workshop: Creating Realistic Disaster Scenarios for Exercises (Part 2)

Event: Annual Conference - DRI2017

Author: Jeanne Powell

Do you remember back in school when your teacher taught what you needed to pass the exam versus how that knowledge could be applied in real life to solve real problems? As business continuity professionals, we know there’s a big difference between a being regulatory compliant and the business’ preparedness and readiness to actually survive a real disaster situation. There are outages, emergencies, and disasters. Surviving the consequences of an actual disaster requires full-fledged disaster preparedness and readiness. Preparedness includes creating and executing exercises with realistically complex disaster scenarios focused on recovery ability and testing the readiness of capabilities. Creating that kind of an exercise scenario script is not intuitively obvious. In this hands-on collaborative session, we will look at a conceptual roadmap of what it takes to create realistically complex exercise scenarios intended to better prepare your organization to survive and mitigate an actual disaster. Come learn from a speaker with a rich background and experience in disasters. Everyone is encouraged to contribute their experience and imagination as together we walk through the creative process of identifying disaster scope and scale, ripple and cascading effects, players and their responsibilities/effects, and creating credible disaster recovery timelines during this session.

Tags: Disaster Scenarios

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Workshop: Creating Realistic Disaster Scenarios for Exercises (Handouts)

Event: Annual Conference - DRI2017

Author: Jeanne Powell

Do you remember back in school when your teacher taught what you needed to pass the exam versus how that knowledge could be applied in real life to solve real problems? As business continuity professionals, we know there’s a big difference between a being regulatory compliant and the business’ preparedness and readiness to actually survive a real disaster situation. There are outages, emergencies, and disasters. Surviving the consequences of an actual disaster requires full-fledged disaster preparedness and readiness. Preparedness includes creating and executing exercises with realistically complex disaster scenarios focused on recovery ability and testing the readiness of capabilities. Creating that kind of an exercise scenario script is not intuitively obvious. In this hands-on collaborative session, we will look at a conceptual roadmap of what it takes to create realistically complex exercise scenarios intended to better prepare your organization to survive and mitigate an actual disaster. Come learn from a speaker with a rich background and experience in disasters. Everyone is encouraged to contribute their experience and imagination as together we walk through the creative process of identifying disaster scope and scale, ripple and cascading effects, players and their responsibilities/effects, and creating credible disaster recovery timelines during this session.

Tags: Disaster Scenarios

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An Exploration of Women in Business Continuity: Trends, Challenges, and More

Event: Annual Conference - DRI2017

Author: AnneMarie Staley, Linda Conrad, Naeemah Luckey, Lisa Reshaur, Melody Wen

While female business continuity professionals are continuing to rise to higher positions within their organizations and secure greater visibility in the profession, there is still much work to be done. The national conversation around whether women can indeed have it all is just as relevant to women pursuing a career in this traditionally male-dominated field. Last year, DRI International created a Women in Business Continuity Management Committee and committed to several research projects last year to draw attention to the unique needs, interests and challenges that face women in this profession. Now, AnneMarie Staley, the Chair of that committee, will lead a discussion of our findings. Whether you are a woman or you are an individual who works with, supports, or manages women in this field, this session is sure to ignite thought-provoking discussion around an issue that has not been extensively covered.

Tags: Women in BCM

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Case Study: Keep Pace with Business, BCM in a Fast-evolving Company

Event: Annual Conference - DRI2017

Author: Beatrice Turrini

Imagine yourself as a fresh appointed BC Manager: you setup an ambitious program, plan your work in detail for the next years, analyze amounts of data, produce reports, plans, discuss processes, train people. From the best practices perspective, you have everything in order. Then one day, when you meet your management, you realize they are not interested in all that information. They ask you the very question you are not ready to answer... yet. You feel too slow in a fast company. In this session you will hear some lessons learned from first-person experience, and some suggestions on how to adapt your language, your role and re-think your BCM program objectives, to stay as close as possible to business speed and priorities.

Tags: Case Study

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Case Study: Tailoring a Risk-Based Approach to Mission Assurance

Event: Annual Conference - DRI2017

Author: Jerry Vevon, Carol Grigg

Implementing a mission assurance program for a large government agency always has it challenges. Getting senior level support using a risk-based approach required adapting a traditional model to terms that resonated with both senior and middle managers. But how do you actually execute this formula in your program? A traditional risk formula or model looks at Threats, Vulnerably, and Intentions to determine risk. (T * V * I = R). We looked at Threat and Vulnerability in terms that were understandable and manageable to the MA practitioner and also the agency leadership. Our approach which resonated with upper management. focused on People, Process, Technology, and Facilities and looked at the agency by sectors.

Tags: Case Study

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A Terrorist Attack Experience via Learning Technologies

Event: Annual Conference - DRI2017

Author: Jim Wexler, Tony Tran

Do you have what it takes to lead in a crisis? In this session, two riveting learning simulations immerse executives in best practices for crisis leadership — and assess their predisposition to succeed. First, hackers are attempting to damage or destroy the computer network at one of the world’s biggest global banks, and your job is to manage the response. Next, as you serve on the bank’s crisis management team, terrorists release ricin on subway trains during morning rush hour. Join this session to experience these self-led “virtual tabletop exercises” and take the continuity preparedness challenge! These new learning technologies measure whether continuity preparedness executives are right for the job, through a crisis readiness diagnostic that predicts for attributes that are effective in crisis situations. The session will present research that confirms that having the right people with the attributes to do well in a crisis is far more effective than investing in training those who do not.

Tags: --

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Technology Track Kickoff: Emerging Cyber Threats and Business Continuity

Event: Annual Conference - DRI2017

Author: Troy Wilkinson

Kick off DRI017’s technology track with this session, exploring headline-making risks to continuity programs everywhere, and then continue on with the topic by attending the Technology Track panel discussion and working group sessions for a better understanding of the threats your organizations faces and how to meet them.

Tags: Cybersecurity

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Are Traditional Disaster Recovery Plans Still Relevant?

Event: Annual Conference - DRI2017

Author: Bobby Williams

In today’s world of Cyber thieves, Distributed Denial of Service (DDoS) attacks, application outages in addition to data center losses, shouldn’t out technology plans be more robust than just the traditional data center losses? Banks and OCC regulated financial institutions are now “expected” to follow the FFIEC Cybersecurity Assessment Tool which is loosely based on the NIST Cybersecurity Framework. Could we institute a contingency plan based on NIST 800-34 to cover multiple regulatory assessments and to enhance our own technology recovery program? What is the difference between your DR plans and a NIST based Contingency Plan? Let’s look at the NIST 800-34 (rev 1) and see how the controls line up to a help evaluate our technology recovery program and to see how it could help with creating a robust Information Security program based on the NIST 800-53 controls. It would be a great starting place for some programs that haven’t gained much traction (or that don’t exist), but it could also be a great evaluation tool for any current program that is already in place. Attend this session, do a deep dive, and see what it could mean to you. We might even have a guest appearance by one of the authors of the 800-34 (rev 1)!

Tags: --

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Governing Your Controls: Placing a Sound Bet

Event: Annual Conference - DRI2017

Author: Michele Turner

Controls are meant to reduce/mitigate risk, but what happens when they actually introduce more risk into the environment? What bets should be covered, and do you ever decide to just let it ride? It’s a tough call but one that has to be made when the cost of mitigation (resources, finances, operations, etc.) outweighs the customer and corporate value add. During this session, we’ll explore ways that organizations balance that spinning “risk vs. reward” wheel through activities such as common control language, alignment to risk universe, and a solid change management framework to pivot from when the deck gets reshuffled. While nothing is a “sure thing” and there always will be risk, identifying the right controls, and the most appropriate tools to drive the most impactful action is the key. Play your cards right and come out a winner!

Tags: --

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Trends and Predictions from DRI’s Future Vision Committee: How to Prepare for a Volatile 2017

Event: DRI Webinar

Author: Lyndon Bird, Chair, DRI Future Vision Committee

Lyndon Bird, Chairman of DRI International’s Future Vision Committee, discusses the findings of two recent reports (also available in the Resource Library): Trends in 2016 and Predictions for 2017. Discover how your job will be impacted by world events – including cyber threats, supply chain, and the environment – and what you can do about them.

Tags: Cybersecurity, Future Vision Committee, Resiliency, Risk Management, Supply Chain, Technology, Global Strategy, Trends and Predictions

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Second Annual DRI Future Vision Committee 2017 Predictions Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

From politics to technology to the environment, the DRI Future Vision Committee examines the current global landscape to learn what we can expect and prepare for in 2017.

Tags: Future Vision Committee, White Paper, Global Strategy, Resiliency, Risk Management, Technology, Trends and Predictions

DRI Webinar: The Professional Practices - What's Changed and What It Means For You

Event: DRI Webinar

Author: DRI International

DRI's Professional Practices, the most used standard in the world and the heart of DRI's teachings, have been revised. During this hour-long webinar you'll hear about the revision process and the outcome, while learning what has changed and why.

Tags: Professional Practices

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Second Annual Future Vision Committee 2017 Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The Future Vision Committee 2017 Trends Report looks at how accurate the committee's predictions were for 2016, what significant changes have occurred since it made those predictions, and how the committee sees the political, economic, social, technological, environmental, and legal landscape from a risk and resilience perspective.

Tags: Future Vision Committee, White Paper, Global Strategy, Resiliency, Risk Management, Trends and Predictions

DRI Plans Activated Resilience Proved in Response to Chelsea Bombing

Event: DRI Collegiate Conference - Centennial College - Oct. 21, 2016

Author: Chloe Demrovsky

DRI Executive Director Chloe Demrovsky presents on DRI's response to the Sept. 17 pipe bomb explosion near its NYC office in Chelsea.

Tags: Emergency response, Resiliency

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Crisis Communications Lessons Learned

Event: DRI Collegiate Conference - Centennial College - Oct. 21, 2016

Author: Suzanne Bernier

Suzanne Bernier, CEM, CBCP, MBCI and author of "Disaster Heroes" presents on communications lessons to be learned from recent disasters and the public responses to them.

Tags: Communications/Crisis Communications, Emergency response

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Taming “the Beast”:  Alberta’s Coordinated Response to the 2016 Wood Buffalo Wildfires

Event: DRI Collegiate Conference - Centennial College - Oct. 21, 2016

Author: Shane Schreiber

Shane Schreiber, Managing Director of the Alberta Emergency Management Agency, outlines the agency's response to wildfires that hit Fort McMurray beginning May 2, 2016.

Tags: Emergency response

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DRI Webinar: Organizational Certification

Event: DRI Webinar

Author: Al Berman, President and CEO, DRI International Joseph Easter, MBCP, Sr. Director, Risk Management Testing & Validation, Products & Practices, Business Continuity, and Crisis Management, Capital One Mitch Simon, CBCP, Director of Business Continuity and R

Long the leader in certifying individuals, DRI International now offers accreditation for organizations with the Hub of Resilience and Resilient Enterprise designations, as well as assessment of organizational resilience with the Resilient Enterprise Assessment Process (REAP). You’ll hear from organizations that have earned these designations, learn what makes them truly resilient, and find out how they’re spreading education and leadership within their communities and industries.

Tags: Resilient Enterprise

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Bridging the Divide between Private and Public Sectors

Event: DRI Collegiate Conference - Saint Louis University - Sept. 15, 2016

Author: Mike Schormann

Private and public sectors are continually discovering new ways to evolve from the traditional emergency response mind-set to a fully integrated response in a joint operational environment. Too often an incident impacts multiple parts of our community with only a limited amount of stakeholders responding. As a result of recent incidents, private and public sectors have capitalized on opportunities that have been uncovered through working together. This presentation will highlight those opportunities.

Tags: Public Sector, Public-Private Partnership

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Regulations, Laws and the Plan to Overcome Disruption

Event: DRI Collegiate Conference - Saint Louis University - Sept. 15, 2016

Author: Patricia H. Lee

Organizations need to better understand regulations and laws that affect their operations in order to overcome disruptions in their business. This workshop will provide a review of local, state and federal regulations and selected case law to develop a framework for your organization’s preparedness. Additionally, steps to engaging staff and key shareholders into a sustainable plan will also be discussed.

Tags: Emergency preparedness, Regulations and Standards

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Local Opportunities to Expand BC/DR Skills

Event: DRI Collegiate Conference - Saint Louis University - Sept. 15, 2016

Author: Bill Darte

Learn how business continuity and disaster recovery are positioned with the body of knowledge of two important security certifications popular with the community — CompTIA Security+ and ISC2 Certified Information Systems Security Professional (CISSP). The SLU Center for Workforce & Organization Development offers a variety of programs and certifications for professionals, some of which include academic credit for students.

Tags: Business Continuity Program, Security, Technology, Higher Education, Resilience Careers

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Current Issues and Careers in BCP

Event: DRI Collegiate Conference - Saint Louis University - Sept. 15, 2016

Author: Al Berman

Al Berman will cover the realities and trends in supply chain, as well as other issues facing risk managers and business continuity management. In addition, he will discuss issues surrounding supply and the rash of recent cyber security events. Finally, he will talk about the field of business continuity from a career perspective.

Tags: Business Continuity Program, Cybersecurity, Higher Education, Resilience Careers

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Building a BC/DR Control Library & Regulatory Response Program

Event: DRI Collegiate Conference - St. John's University - Sept. 12, 2016

Author: David Garland

With the ever-changing landscape of Business Continuity, it’s more important than ever before to truly understand your obligations, responsibilities, and where you stand. Learn how to build a regulatory response function, align your BCDR program with regulations and standards, and begin to think about controls that will help you achieve operational goals and compliance with laws, regulations and internal policies.

Tags: Business Continuity Program, IT/DR, Regulations and Standards

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Beyond the War Story: NYU Langone Medical Center’s Business Continuity Case Study

Event: DRI Collegiate Conference - St. John's University - Sept. 12, 2016

Author: Mitchell Simon

On October 29, 2012, Hurricane Sandy barreled through the northeast, leaving unprecedented damage and a devastated NYU Langone Medical Center in her wake. Attend this session for more than just the "war story." You'll find out what happened (hundreds of faculty, staff, and students - in partnership with the FDNY, NYPD, Office of Emergency Management, and volunteers - evacuated 322 patients from a building that had no power, lights, or functioning elevators) as well as what has happened since the NYU Langone reopened and reimagined business continuity program. Find out about the critical success factors in making BCP work in a healthcare setting and learn about the challenges BC professionals face in transitioning into a healthcare environment at this informative session.

Tags: Business Continuity Program, Case Study, Healthcare, Hurricanes

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The Volkswagen Diesel Disaster 2015: A Case Study of Corporate Fraud

Event: DRI Collegiate Conference - St. John's University - Sept. 12, 2016

Author: Dr. Chelsea Binns, Ph.D.

Major frauds are an important, yet sometimes overlooked, aspect of business continuity planning. The recent case of major corporate fraud at Volkswagen exemplifies the risk that organizations face due to fraud. This session will examine the Volkswagen fraud, and explore how organizations may recover from such a disaster.

Tags: Case Study

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Current Issues and Careers in BCP

Event: DRI Collegiate Conference - St. John's University - Sept. 12, 2016

Author: Al Berman

Al Berman will cover the realities and trends in supply chain, as well as other issues facing risk managers and business continuity management. In addition, he will discuss issues surrounding supply and the rash of recent cyber security events. Finally, he will talk about the field of business continuity from a career perspective.

Tags: Business Continuity Program, Cybersecurity, Emergency response, Higher Education, Resilience Careers

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Business Continuity Meets Healthcare: From Zika to Patient Care to Ransomware and Beyond

Event: DRI Webinar

Author: Mike Mastrangelo, Brad Gair, John Molnar, James Mitchell

Faced with regulatory requirements, increasingly-complex technology, ransomware attacks, and now the Zika virus, continuity professionals in healthcare have their hands full. Hear from them about those challenges and more.

Tags: Healthcare

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Casos Practicos en Data Center: Lecciones Aprendidas en Continuidad de los Servicios

Event: Other - Conference

Author: Agustin Lopez

Presentation by Augustin Lopez, CBCP and DRI Espana representative, on data center best practices from the IX Conferencia Internacional de Continuidad de Negocio, Madrid, May 24, 2016 (Spanish language)

Tags: Case Study, Spanish Language

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Business Continuity - A Career and a Profession

Event: DRI Collegiate Conference - University of St. Thomas - April 23 2016

Author: Al Berman

Al Berman will cover the realities and trends in supply chain, including strategies currently being implemented by Japanese manufacturers, as well as other issues facing risk managers and business continuity management. In addition, he will discuss issues surrounding supply and the rash of recent cyber security events. Finally, he will talk about the field of business continuity from a career perspective.

Tags: Business Continuity Program, Cyber Resilience, Cybersecurity, Higher Education, Supply Chain, Resilience Careers

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Addressing Vulnerabilities By Integrating Your Incident Response Plans

Event: DRI Collegiate Conference - University of St. Thomas - April 23 2016

Author: Brian Coates

Oil and gas companies face unique environmental and human risks that require immediate response and reporting. Due to these risks and requirements, organizations have developed mature emergency response and/or incident response procedures. However, non-production risks tend to be treated as isolated events that have limited impact to the organization as a whole. In this presentation, we will talk about the need for an integrated approach to coordinate notification, escalation and response activities among all parties, including Information Technology, third party vendors, financial services, etc., to accelerate incident response, enforce playbook-driven standard operating procedures, and streamline investigative workflows.

Tags: --

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Continuity in the Face of Hurricanes: What Every Business Needs To Know

Event: DRI Collegiate Conference - University of St. Thomas - April 23 2016

Author: Cameron Self

Hurricanes and tropical storms can pose a serious threat to the well-being of any business located in an area vulnerable to these storms. It is imperative that vulnerable businesses make preparations before a hurricane strikes in order to mitigate any storm induced interruptions to operations. In this presentation, we will talk about the type of conditions and impacts a business owner can expect from a tropical cyclone that is bearing down on their community. There will be a discussion regarding the role of weather service aid to businesses and why businesses should care about the forecast. We will also take a first look at what the upcoming hurricane season may hold.

Tags: Hurricanes

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Quantifying Risk Continuity of Healthcare

Event: DRI Collegiate Conference - University of St. Thomas - April 23 2016

Author: Mike Mastrangelo

Given the high level of risk at the UTMB Campus, we work to eliminate the subjectivity of the risk assessment process as much as possible and to quantify that risk where possible. The risk assessment process is the foundation of UTMB's Preparedness Program and it affords officials the the best information to optimize preparedness and respond to incidents. An overview of the Preparedness Program will be provided - looking at specific examples of risk quantification including hurricanes and chemical incidents (Hydrofluoric Acid incidents in particular).

Tags: Healthcare, Higher Education, Risk Assessment

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Cybersecurity: Issues and Answers

Event: DRI Collegiate Conference - University of St. Thomas - April 23 2016

Author: Vern Williams

During a disaster, the security requirements for our people and data have not changed. How do we ensure a rapid recovery and adequate security during a disruption to normal processes? As technology changes both business continuity and cyber security have to adapt these advances. It is essential as we adopt new technology to consider the impact on both of these key functions or we will end up with a "Resume generating event" as in the case of Target and numerous other companies and organizations. We will consider some of these technology changes and the affect both pro and con on cyber security and recovery capability.

Tags: Cybersecurity

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A Culture of Continuity

Event: Annual Conference - DRI2016

Author: Lynn McKinney

Join FEMA for an up-close look at the Continuity of Operations Division. The lessons learned from such catastrophic events as Hurricane Sandy and the Boston Marathon Bombing demonstrate the need to emphasize continuity as a "good business practice" to be incorporated into day-to-day planning, in order to reduce vulnerability and ensure continuity.

Tags: --

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Cyber Resilience Through Military Readiness

Event: Annual Conference - DRI2016

Author: John Gelinne and Pete Renneker

Through military and commercial cyber incident experiences, this session will reveal how a cyber incident unfolds, introduce new business continuity challenges presented by extended cyber outages, and explore how the application of military readiness techniques can help build Cyber Resilience.

Tags: Cybersecurity

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DRI2016 Welcome Address

Event: Annual Conference - DRI2016

Author: Al Berman

Join DRI President Al Berman as he welcomes DRI2016 attendees to Atlanta and sets the tone for the conference with an informative and engaging presentation.

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Risk Management Keynote

Event: Annual Conference - DRI2016

Author: Chris Wegman

Kick off our always popular risk track with the keynote presentation. This year's track focus is on the multi-disciplinary nature of risk.

Tags: Risk Management

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Professionals of Tomorrow: Risk and Resilience

Event: Annual Conference - DRI2016

Author: Nina White

Building the BCP mindset in youth and inspiring professionals of tomorrow.

Tags: Millennials, Resiliency

Continuity Beyond Compliance

Event: Annual Conference - DRI2016

Author: Vladimir Lodkin

This presentation explores how State Street evolves its continuity program to address new challenges to the financial sector by incorporating a more risk-focused approach in addition to compliance. We will discuss the significance of building strong and effective relationships with regulators and internal audit, collaborating across internal divisions and business lines, and embedding a continuity mindset into everyday business operations and decisions.

Tags: Banking/Financial Sector

Cyber Attack Simulation Experience: Results Revealed!

Event: Annual Conference - DRI2016

Author: Jim Wexler

This session will look at how to immerse participants in best practices for crisis leadership - challenging them to develop the critical thinking and judgment skills required to respond to, and lead, during a crisis. The Cyber Attack Simulation Experience gathers user data to gauge effectiveness and deliver personalized coaching feedback.

Tags: Cybersecurity, Technology, Training

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Digging Deep: A Real-World Exploration of BCP and DR Audit

Event: Annual Conference - DRI2016

Author: Silvio Pezzo

Attend this session for an in-depth business continuity audit case study of one of the largest global retailers. Discover what lessons were learned during that audit process, explore the benefits of audit, discuss real BC risks, examine control methods, and review examples of audit procedures.

Tags: Case Study, Audit, Business Continuity Program

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Disaster Heroes: The Human Factor

Event: Annual Conference - DRI2016

Author: Suzanne Bernier

During this unique session, Suzanne Bernier will share some of her personal stories and insights on the many "helpers" she met and interviewed for her book: Disaster Heroes - Invisible Champions of Help, Hope, and Healing.

Tags: Emergency response

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Empowered by Emotions

Event: Annual Conference - DRI2016

Author: Lisa Welsher

Participants attending this highly interactive session will learn how scientific research is revealing how emotions are behind every decision we make. They will also receive a process workflow depicting the multi-step process for understanding emotions which helps people to make better decisions, navigate life with greater agility, conserve wasted energy, and significantly improve interpersonal relationships across all areas of life!

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Exercise Considerations for Outage, Emergency, and Disaster Plans

Event: Annual Conference - DRI2016

Author: Jeanne Powell

Outages, emergencies, and disasters each have a different magnitude of business disruption. Designing and executing exercises that reflect situational dynamics and ripple effects will help highlight overlaps, dependencies, and gaps as scenario dimensions require.

Tags: Emergency preparedness, Emergency response

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How to Determine Appropriate BCM Program Metrics for Your Executive Management Audience

Event: Annual Conference - DRI2016

Author: Michael Kadar

This session is a continuation and expansion of the Business Continuity Management Risk Index (BCM-RI) concept introduced at DRI2012 and returning the next two years. Continued interest in program metrics for executive management has resulted in another return, expanding beyond risk and preparedness to include compliance and program maturity.

Tags: Executive Support, Case Study

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Improving Your Business Continuity Plan using the Federal Financial Institution Examination Council (FFIEC) IT Handbook

Event: Annual Conference - DRI2016

Author: Donis Heard

This presentation will look at how to simply turn the FFIEC's IT Workbook into an outline for BC planning as well as looking at the FFIEC Examination Procedures. It will also look at how to leverage the FFIEC's IT Handbook Appendix A to make your business better prepared for your FFIEC Audit.

Tags: Business Continuity Program

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Information Sharing Sounds Nice, But What Does It Really Mean?

Event: Annual Conference - DRI2016

Author: Susan Rogers

Information sharing is essential to your organization's ability to respond when there's a crisis, no matter if it's physical, cyber, or somewhere in between. This session will explain why information sharing during an event goes way beyond your basic emergency notification processes and procedures.

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ISO 31000, A Risk Management Standard for Decision-Makers

Event: Annual Conference - DRI2016

Author: Alex Dali

Risk management is now a management framework and the ISO 31000 Risk Management standard is a tool for better decision making. Managers of operational and support functions in the organization are empowered to harmonize vocabulary, principles, framework and processes each time they refer to the management of risk.

Tags: Risk Management, Process, Regulations and Standards

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Lessons Learned from Navy Nuclear Power Applied to Disaster Recovery Exercises

Event: Annual Conference - DRI2016

Author: Vern Williams

One of the most successful training programs in an area of significant risk is the Navy Nuclear Power program. There is a lot we can learn from the methodology initiated by Admiral Rickover, the father of the Nuclear Navy in all high risk endeavors. Learn some of the lessons that have enabled the safe operation of many nuclear reactors on Navy submarines and carriers.

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Messaging Apps and Continuity: What You May Be Missing

Event: Annual Conference - DRI2016

Author: Scot Phelps

There are so many communication apps out there that it's difficult to know which to use for what. In this session, we will discuss the relative benefits of apps like Facebook Messenger, WhatsApp, Viber, Skype, and more as tools for group communication, information gathering, exercises, and even providing education to colleagues around the world.

Tags: Communications/Crisis Communications, Technology

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NYU Langone Medical Center: A Case Study

Event: Annual Conference - DRI2016

Author: Louis Wetwstein

Attend this session to hear how NYU Langone Medical Center's Real Estate and Facilities team led the massive effort to rebuild the Medical Center following the destructive aftermath of Hurricane Sandy.

Tags: Case Study, Resiliency

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Power Up Your Program with Positive Messaging: Essential Marketing Tips to Drive Stakeholder Buy-In and Employee Management

Event: Annual Conference - DRI2016

Author: Gina Manos and Ray Bonilla

You and your teams put a lot of effort into contingency planning to ensure your business functions endure even when faced with challenges. Attend this workshop to get simple, yet powerful tips on how to transform your message and materials into compelling content your audience will embrace.

Tags: Executive Support

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Recovering from Violence: Best Practices for Mitigating, Responding to, and Recovering from Workplace Violence

Event: Annual Conference - DRI2016

Author: Michelle Cross and Lorie Alioto

Violence of any kind is a disrupting event; the more severe the violence, the greater the disruption. How to companies survive workplace violence and what are the best practices that take a company beyond survival to full recovery and back to business?

Tags: Active Shooter/Workplace Violence, Best Practices

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Risk and Compliance, Liaisons, Engineers and the Business: The Mechanics of Safely Navigating GRC

Event: Annual Conference - DRI2016

Author: Michele Turner

GRC in a world of beating time to market, competitive advantage, and "getting stuff out the door" can be quite the challenge. During this session, we will discuss leveraged best practices (the mechanics), which tie requirements and requests from a Governance, Risk and overarching compliance perspective.

Tags: Risk Management

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Security Breach: What Does Business Continuity Have to Do With It?

Event: Annual Conference - DRI2016

Author: Pauline Williams-Banta

This presentation will give an overview of the threat horizon, a comprehensive review of the "kill chain" and address the changing role of the BC practitioner in the process. Takeaways include a grasp of the lingo, working with security incident vendors, preserving evidence, and dealing with external agencies.

Tags: Business Continuity Program, Security

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Supply Chain and the Most Serious Global Risks

Event: Annual Conference - DRI2016

Author: Linda Conrad and Chloe Demrovsky

During this session, DRI's Executive Director Chloe Demrovsky will facilitate a conversation with Linda Conrad, director of strategic business risk for Zurich, who reviews the conclusions of the World Economic Forum Global Risk Report as it relates to both developed and developing countries. They also discuss why this year's report marks a change in the list of top global risks.

Tags: Supply Chain

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Surpassing Best Practices at Warp Speed

Event: Annual Conference - DRI2016

Author: Larry Chase

Larry Chase, DRI's 2015 Business Continuity Program Manager of the Year, will share his repeatable secret sauce and game-changing winning practices that have earned numerous international honors during his two decades of private sector successes. If you are looked to or expected to deliver the wow factor with your program by your executives, staff/team members, stakeholders and partners.

Tags: Best Practices, Executive Support

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The First Annual Future Vision Committee Report

Event: Annual Conference - DRI2016

Author: Lyndon Bird, Wolfgang Mahr, Linda Conrad

Members of DRI's prestigious Future Vision Committee discuss major resilience trends expected in 2016. Topics include risk management and business continuity, cyber security, supply chain, and global recovery.

Tags: Cybersecurity, Future Vision Committee, Global Strategy, Supply Chain, Trends and Predictions

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The Millennials Are Coming: Techniques for Effectively Engaging the next Great Generation and Ensuring Your Team's Success

Event: Annual Conference - DRI2016

Author: Michael Janko

Regardless of what company you work for, your people are your most valuable asset. Today's workforce is undergoing a substantial shift in how they communicate and in their personal priorities. Join us to learn why the planning, training and testing you do now may need to change to get the most effectiveness out of your workforce and your critical partners.

Tags: Millennials, Training

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The Tide Is High...and Rising: Exelon Corporation's Response & Recovery from Corporate Headquarters Flood

Event: Annual Conference - DRI2016

Author: Erin Holloway

What is the likelihood that a crisis could happen at work? This question is posed often by exelon's Business Services Company, the leadership and support services of the entire enterprise. This session will cover Exelon's coordinated response to the incident, impacts and business unit recovery, and collective collaboration through use of a pre-established Incidence Response Team. Additionally, best practices and key lessons learned following the incident will be presented.

Tags: Case Study, Emergency response

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Use Your IT Service Management Tool to Enhance Resiliency and Manage Risks

Event: Annual Conference - DRI2016

Author: Dan Stavola and Luke Miller

Resiliency programs can enhance and complement the traditional methodology, unifying the BC/DR landscape to identify dependencies and feed into the enterprise risk profile. In this session, we will talk about industry perspective, practical scenarios, critical success factors and about tools that can be homegrown or integrated with existing IT service Management toolsets to support and enhance resiliency programs.

Tags: IT/DR, Resiliency

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Advancing the Profession Through Global Standards: ISO/TC 292

Event: Annual Conference - DRI2016

Author: Dr. Wolfgang Mahr

ISO, the International Organization for Standardization, has developed a range of standards in the continuity and resilience fields. Developed by experts from dozens of countries and adopted by a solid majority of national standards associations, these standards advance the profession by providing practitioners, regulators, management and customers with valuable implementation and auditing tools. Find out about the deliverables provided by this Technical Committee and how they may support you.

Tags: Regulations and Standards

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From the CDC: The U.S. Global Health Security Agenda and International Emergency Response

Event: Annual Conference - DRI2016

Author: Jennifer Brooks and Dr. David Bull

Attend this exciting session for an overview of the CDC's Global Health Security Agenda (GHSA), including the goals of the GHSA, major partners and contributors, and plans for helping countries to achieve GHSA targets.

Tags: Global Strategy, Healthcare

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First Annual Future Vision Committee 2016 Trends Report

Event: DRI White Paper/Survey

Author: DRI Future Vision Committee

The State of Business Resilience: 2016 Forecasts and Predictions - A White Paper by the DRI International Future Vision Committee

Tags: Cybersecurity, Future Vision Committee, IT/DR, Regulations and Standards, Public-Private Partnership, Resiliency, Risk Management, Supply Chain, White Paper, Global Strategy, Trends and Predictions

DRI/Marsh International Business Resilience Survey

Event: DRI White Paper/Survey

Author: DRI/Marsh

Marsh, in collaboration with DRI, surveyed nearly 200 C-suite executives, risk professionals and business continuity managers from large and medium-sized corporations internationally about their organizations’ attitudes toward business risks and the risk mitigation processes they have in place. The 2015 International Business Resilience Survey results indicate that organizations are better positioned to address traditional than non-traditional risks and that risk managers and CEOs have different perceptions about the severity and control measures in place for various risks facing their organizations.

Tags: Business Continuity Program, Resiliency

Q: What Keeps You Out of Jail? A: Using a Mature Risk Assessment and Assurance Process

Event: DRI Collegiate Conference - Dominican University of California - July 10, 2015

Author: Ingela and Jack Orlove

The scope of this discussion will include using compliance as a tool for risk mitigation, glimpsing the standards and regulations of compliance and DRP/BCP, and finding the balance between what is required and what is possible. Where are the risks in the market and how do you rationalize other cases of due diligence with the requirements of the auditor/regulator?

Tags: Business Continuity Program, Regulations and Standards, Governance/Regulatory Response and Compliance

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Crisis Planning & Strategy: Using Earthquakes as a Case Study

Event: DRI Collegiate Conference - Dominican University of California - July 10, 2015

Author: Matt Bogaard

Earthquakes and numerous other passive threats to business continuity are challenging from a planning perspective because we can't predict when they might strike and how severe the impact will be. However, nearly all of the downstream, post-incident impacts can be anticipated and addressed pre-incident. A cutting-edge, comprehensive program at DreamWorks (the first of its kind in southern California) will provide attendees with tangible, specific examples of how to proactively prepare for crisis. Earthquakes provide a very topical and relevant foundation for this discussion, but the strategic framework put forth in this presentation can be overlaid onto virtually any crisis.

Tags: Business Continuity Program, Emergency preparedness, Emergency response, Earthquakes, Case Study, Public Sector

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Aligning With ISO in a Non-Regulated Environment

Event: DRI Collegiate Conference - Dominican University of California - July 10, 2015

Author: Ed Clayton

How do companies in a non-BCP-regulated environment attain alignment with ISO 22301? The presentation will discuss the Chevron Business Continuity Program, the link to its Operational Excellence Management System Process (MSP), and the benefits this creates in providing a sustainable program that aligns with BCM best practices and ISO 22301.

Tags: Business Continuity Program, Best Practices, Regulations and Standards, Governance/Regulatory Response and Compliance

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Addressing Gaps in Current Capabilities for Regional Integrated Risk to Enhance Resilience/Business and Operational Continuity

Event: DRI Collegiate Conference - Dominican University of California - July 10, 2015

Author: Paula Scalingi, PhD

This presentation looks at current gaps in defining resilience, using a case study of the aftermath of the 2014 Napa Valley earthquake as an example.

Tags: Business Continuity Program, Resiliency, Risk Management, Case Study, Earthquakes

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Current Issues and Careers in BCP

Event: DRI Collegiate Conference - Dominican University of California - July 10, 2015

Author: Al Berman

Al Berman covers the realities and trends in supply chain, including strategies currently being implemented by Japanese manufacturers, as well as other issues facing risk managers and business continuity management. In addition, he discusses issues surrounding supply and the rash of recent cyber security events. Finally, he talks about the field of business continuity from a career perspective.

Tags: Business Continuity Program, Cybersecurity, Supply Chain, Higher Education, Resilience Careers

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Professional Practices - 2012 - Turkish

Event: DRI Professional Practices

Author: DRI

Created and maintained by Disaster Recovery Institute International, The Professional Practices for Business Continuity Management is a body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs. It also is intended to serve as a tool for conducting assessments of existing programs.

Tags: Professional Practices

Successful Business Continuity Planning and Risk Management within the Financial Sector

Event: DRI Collegiate Conference - University of Maryland - April 10, 2015

Author: Lorie Alioto

The financial sector is highly regulated and Business Continuity Planning and Risk Management expectations are higher for this sector with a great deal of scrutiny which is increasing each ye