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Public Sector Continuity - Instructor-Led Training


Public Sector Continuity



Business Continuity for the Public Sector - Web-based Training
Duration: 2.5 Days (Two full days of instruction 8:30 a.m. – 5:00 p.m., followed by one half-day Public Sector Examination to be taken online at leisure)

16 Continuing Education Activity Points (CEAPs) may be awarded toward recertification if applicable.

The cost of this course includes both the course and the exam.

Cost: $1,750.00








1. Identify the Continuity of Operations (COOP) approach
2. Recognize the terms and methodologies presented in the courseware
3. Prepare to pass the Public Sector Examination with a minimum passing grade of 75%


Lesson 1: Program Initiation
- Review the justification for Continuity Planning and Continuity of Operations (COOP), regulations and directives
- Review the four pillars of continuity management, how to establish a continuity program, COOP planning objectives, COOP program roles, the continuity planning team, and the continuity implementation process

Lesson 2: Risk Management
- Review the concepts of risk management and develop familiarity with the methodologies and models used in the COOP
- Review the process to identify, control, and minimize the impact of uncertain events

Lesson 3: Mission Function Identification and Analysis
- Review mission-essential functions, including conducting a business process analysis (BPA), conducting a business impact analysis (BIA), and developing BPA and BIA reports and leadership presentations
- Review methodologies, terms and definitions such as primary mission-essential function, mission-essential function, recovery time objective (RTO), recovery point objective (RPO), and acceptable exposure to loss

Lesson 4: Emergency Preparedness and Management
- Review potential types of emergencies and the responses required
- Identify, review, and improve existing emergency response procedures as well as how to recommend new emergency procedures

Lesson 5: Continuity of Operations Plan (COOP) Development
- Review COOP plan requirements, viable COOP plan elements, types of COOP plans, and a sample plan table of contents
- Review how to design and develop continuity plans to ensure an agency and its organizations can continue to perform mission-essential functions and primary mission-essential functions during emergencies

Lesson 6: Tests, Training and Exercises (TT and E)
- Review continuity testing, training, and exercise (TT and E) program needs to identify positions requiring training or cross-training
- Revisit individual and team training, internal agency testing and exercising of continuity plans and procedures, refresher training for continuity personnel, and interagency exercises

Lesson 7: Continuity Plan Maintenance and Audit
- Review maintenance programs to keep COOP plans current and relevant
- Review audit processes, which will validate compliance with regulations and conformity with standards
- Review how to verify appropriate levels of maintenance and exercise activities in order to validate that COOP plans are correct, accurate and complete

Lesson 8: Crisis Communications
- Review crisis communications, including developing the processes and procedures to establish the programs for proactive crisis communications; exercising proper crisis communications; and implementing a crisis communication plan at the time of the disaster event

Lesson 9: Coordination Between External Agencies and the Private Sector
- Review how to establish applicable procedures and policies for coordinating the continuity and restoration activities between external agencies (federal, state, territorial, local and tribal governments) and the private sector while ensuring compliance with applicable statutes and regulations

Lesson 10: Continuity Planning
- Review COOP program metrics basics, COOP metrics requirements, and COOP metrics implementation
- Review how to develop and use metrics to measure and present COOP program performance and effectiveness

For PC-based users:

Required: Windows 7, Vista, XP or 2003 Server
Required: Internet Explorer 7.0 or newer, Mozilla Firefox 3.0 or newer or GoogleTM ChromeTM 5.0 or newer (JavaScriptTM and JavaTM enabled)
Required: Internet connection, with cable modem, DSL or better recommended
Recommended: Dual core 2.4GHz CPU or faster with at least 2 GB of RAM

For Mac-based users:

Required: Mac OS X 10.5 (Leopard), OS X 10.6 (Snow Leopard), OS X 10.7 (Lion)

Note: Organizers on Mac OS X 10.7 Lion must be using GoToMeeting 4.8 or later. Please see our Mac OS X 10.7 FAQs for more information.

Required: SafariTM 3.0 or newer, Firefox 3.0 or newer or Google ChromeTM 5.0 or newer (JavaScriptTM and JavaTM enabled)
Required: Internet connection, with cable modem, DSL or better recommended
Required: Intel processor with 512 MB of RAM or better recommended

For iPad-based attendees:

Required: Free GoToMeeting app from the Apple App Store
Required: Organizer must be using GoToMeeting v4.8 build 723 or higher
Required: iO2 4.2 or later
iPad 1 or newer
Recommended: WiFi connection to use VoIP

To use a microphone and speakers (VoIP):

Required: A fast broadband connection, with 384 kbps or more recommended
Required: Microphone and speakers, with a USB headset recommended

NOTE: It is mandatory that you use your personal laptop or computer for the GCP 501W course. DRI will not provide a laptop or computer for you. Should you have questions about this policy please contact the DRI Customer Care Center at 866-542-3744 upon registering for the GCP 501W and/or the Public Sector Examination.