Library

SESSION HANDOUT 5 Eye-openers From the Pandemic. TMX Group are winners of the 2022 DRI Award of Excellence for COVID-19 Response and Recovery of the year. In the context of joining the organization mid-pandemic, TMX Group’s Mark Evans shares practical examples of how strong organizational values, effective use of data, and prompt, bold decision-making helped preserve the safety of approximately 1500 staff globally. The end result was zero workplace transmission of COVID-19 and zero disruption to any business processes throughout the pandemic.

TMX Group are winners of the 2022 DRI Award of Excellence for COVID-19 Response and Recovery of the year. In the context of joining the organization mid-pandemic, TMX Group’s Mark Evans shares practical examples of how strong organizational values, effective use of data, and prompt, bold decision-making helped preserve the safety of approximately 1500 staff globally. The end result was zero workplace transmission of COVID-19 and zero disruption to any business processes throughout the pandemic.

Globalization is defined as the process by which businesses or other organizations develop international influence or start operating on an international scale. The 21st century was heralded as “The Global Century” with the widespread use of the internet opening up both international markets and supply capabilities that previously seemed impossible. As a result of technological achievements and economic integration, the world has become more interconnected than ever before. Businesses began entering these global markets and developing a just in time” supply chain that took advantage of the lowest prices from single vendors, often importing different parts from multiple locations around the globe to make one finished product. But globalization also brought challenges. Just in time manufacturing opened a risk to sales if just one element of the supply chain failed. The increased transport of parts and finished goods added to the greenhouse gasses causing climate change. The gap between developed and underdeveloped nations grew. The ease of air travel expedited the spread of COVID 19, quickly causing a global pandemic that shuttered the world. Globalized companies quickly felt the impact and “supply chain issues” became part of the daily vernacular of their customers. How do globalization and resilience come together to be convergent forces? Can companies manage cost, efficiency and resilience in a global world?

DRI has partnered with CRJ to provide DRI Certified Professionals access to a PDF version of the most current issue. To access the ‘Flipping Book' version of the current digital issue plus access to the CRJ 15 year back issue library will require a separate subscription. CRJ offers DRI Certified Professionals a digital subscription for only $15 and hard copy subscription for only $100, a significant discount from the list price. To take advantage of this offer, go to https://crisis-response.com/discounted_subscriptions and enter the discount code DRI15 or DRI100.

Peter Morris embarked on his journey with disaster recovery, business continuity and now operational resilience over twenty years ago. His “Distant Lands” presentation will offer his observations on crisis events and from his experience comment on what connects them, how their impact ripples across the world and their consequences. He will also share some new thinking which may change the resilience community’s strategic approach to disruptive events.

In this fascinating case study session, you’ll see how Delta Dental created an entire business resilience program in under 18 months, all during a pandemic. It will examine the four sectors of the program: - Workplace Safety - Emergency Response - Crisis Management - Business Continuity The session will cover the importance of creating an operational roadmap, getting the right people on board, policy development, realistic budgeting, equipment purchasing, program implementation, training & exercising, and continuous review. You’ll learn how each sector was created with the overarching ideal of being ready to respond, while also keeping continuous improvement in mind. While creating and developing these sectors, Delta also created cross functionality with all groups within the enterprise. Additionally, the speakers will show how the team took the lead on enterprise screening, contact tracing, case tracking, and responding to compliance requirements during the COVID-19 pandemic. Finally, you will learn how Delta took a holistic approach to its Workplace Violence Program, focusing on prevention and awareness, to lessen the likelihood of a workplace incident.

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Deb Ladendorf, Senior Manager – Global Compliance Program Management, Transunion

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Eric McNulty, Associate Director, National Preparedness Leadership Initiative, Harvard T.H. Chan School of Public Health

It’s what you’ve all been working on - so let’s talk about it. Success, challenges, strategies for returning to work, it’s all fair game for our pandemic panel. - Kristina Cory, AVP – Network Planning – AT&T Technology Operations, AT&T

Has India Managed to Convert the Pandemic Threat Into an Opportunity? The answer to this is two parts: 1) The decisions taken by the Indian government in dealing with the threats/risks, analyzed by Rakesh Pande, and 2) The operational industry insight by Harsha Sastry, providing a brief of industry responsiveness and uncertainties, and strategies adopted to secure people, assets, environments, business operations and the overall federation enabling continuity and resilience overall.

As a business leader, you may be tasked with advising about or making reopening decisions in the midst of the ongoing COVID-19 pandemic. With the health of both your business and employees at stake, this is not a simple undertaking, and the choices you make now will have far-reaching-and potentially future-defining-consequences. Before committing to any one course of action, you and your team will need to answer many fundamental questions, such as: - When, and how, can we return to the workplace? - What are the most effective ways to protect our team and customers? - What are the six key parameters that inform return to the workplace decisions? - How should we interpret and apply emerging evidence and public health guidance? Dr. Lisa Koonin will provide these answers and more!

Summer is drawing to a close, schools are reopening (maybe), and the pandemic feels like it’s going to slog on forever. The future is wildly uncertain and yet the days drag on predictably. How can we create moments of serendipity to break up the monotony? To find out, I spoke with Dr. Christian Busch, Director of the CGA Global Economy Program at New York University and author of The Serendipity Mindset about how we can pursue moments of serendipity or “smart luck”. I hope that his words bring you some optimism and inspiration.

Juan Carlos González Cardozo, CBCP, consultor, conferencista e instructor internacional en materia de Gestión del Riesgo Empresarial, Resiliencia Organizacional, Gestión de Continuidad del Negocio y Gestión de Crisis conversa sobre los lineamientos estratégicos de la Gestión de Continuidad del Negocio en momentos de Pandemia, como orientación a la Dirección de las organizaciones en la preservación de sus operaciones y en la mitigación de los efectos del Covid-19.

Businesses will have to show they have adequate safety measures in place when they reopen during the coronavirus pandemic, according the CEO of a nonprofit that helps businesses with disaster recovery in an interview with CNBC.

En este momento seguramente ha sido bombardeado con material sobre COVID-19. Desde una amplia gama de proyecciones para la propagación del contagio, hasta consejos sobre cuánto tiempo lavarse las manos, el uso y la eficacia de máscaras quirúrgicas, retórica política y personas en negación, el flujo de información nunca cesa. El objetivo de este documento técnico es alejarse de lo dramático y dirigirse a los aspectos más prácticos de la situación actual y los problemas que enfrentaremos ahora y en el futuro.

Join us for a presentation and discussion on COVID-19 and what it means for businesses with Megan Coffee, MD, PhD, Clinical Assistant Professor, Dept. of Medicine, NYU Langone. She offers an up-to-the-minute presentation on the current state of COVID-19 response and answer questions from the audience in a special live Q&A.

Working from home during a crisis can be challenging. Here are a few pointers to help you set yourself – and your new workspace – up for success.

By now you have certainly been bombarded with material about COVID-19. From a vast array of projections for the spread of the contagion, to tips on how long to wash your hands, to the use and effectiveness of surgical masks, to political rhetoric and deniers, the flow of information never ceases. The objective of this white paper is to veer away from the dramatic and head toward the more practical aspects of the current situation and the issues that we will be facing now and in the future.

A pandemic occurs when there is the emergence of a new virus that spreads rapidly between people all over the world, causing illness and death. Pandemics can have a significant impact on businesses, producing high levels of worker absenteeism and disruption of business functions. Although the emerging outbreak of the novel corona virus has not yet been declared as a pandemic as of February 2020, cases are mounting and disruptive global impact on supply chains is increasing. Currently few businesses have incorporated specific plans for a pandemic in their business continuity plans, leaving them vulnerable when a pandemic strikes. This highly interactive workshop will be conducted using a “table-top” exercise format. Information will be provided about pandemics and their potential impacts on businesses. Practical steps that businesses can take to protect their business, workforce, and customers will be discussed, and participants will have the opportunity to discuss these strategies in an interactive tabletop exercise. By the end of the session, participants will have essential information to begin to incorporate pandemic planning in their business continuity plans.

A pandemic occurs when there is the emergence of a new virus that spreads rapidly between people all over the world, causing illness and death. Pandemics can have a significant impact on businesses, producing high levels of worker absenteeism and disruption of business functions. Although the emerging outbreak of the novel corona virus has not yet been declared as a pandemic as of February 2020, cases are mounting and disruptive global impact on supply chains is increasing. Currently few businesses have incorporated specific plans for a pandemic in their business continuity plans, leaving them vulnerable when a pandemic strikes. This highly interactive workshop will be conducted using a “table-top” exercise format. Information will be provided about pandemics and their potential impacts on businesses. Practical steps that businesses can take to protect their business, workforce, and customers will be discussed, and participants will have the opportunity to discuss these strategies in an interactive tabletop exercise. By the end of the session, participants will have essential information to begin to incorporate pandemic planning in their business continuity plans.

“Why are markets so spooked? The economic concerns are not so much about the virus itself. They are about the prolonged impact of supply shortages paired with wavering consumer confidence and reduced spending due to response measures. With case numbers growing in Italy, supply chain fears increase. The spread of Covid-19 and attempts to contain it are now affecting European industrial hubs as well manufacturing in China, South Korea and Japan, which could cause prolonged shortages across a variety of sectors. As for the U.S., it’s a matter of when, not if. Are we prepared?” DRI President and CEO Chloe Demrovsky addresses the resilience community and its pandemic preparedness status for Forbes.

“The headline-making coronavirus that originated in China continues to spread with nearly 3,000 confirmed cases and 80 deaths across 12 countries according to the World Health Organization. The potential business impacts could be devastating. What should all businesses be doing now?” DRI President and CEO Chloe Demrovsky looks at how careful pandemic planning can mitigate travel bans, supply chain issues, and more for Forbes.