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A selection of materials from DRI International is available here as an added benefit for DRI members. We hope you enjoy this informative collection of industry information and research.

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From Creation to Culmination: How We Built an Entire BR Program in 18 Months During a Pandemic

Event: DRI Resilience Excellence Summit 2022

Author: Raelene Anderson, Bobby Cook

In this fascinating case study session, you’ll see how Delta Dental created an entire business resilience program in under 18 months, all during a pandemic. It will examine the four sectors of the program: - Workplace Safety - Emergency Response - Crisis Management - Business Continuity The session will cover the importance of creating an operational roadmap, getting the right people on board, policy development, realistic budgeting, equipment purchasing, program implementation, training & exercising, and continuous review. You’ll learn how each sector was created with the overarching ideal of being ready to respond, while also keeping continuous improvement in mind. While creating and developing these sectors, Delta also created cross functionality with all groups within the enterprise. Additionally, the speakers will show how the team took the lead on enterprise screening, contact tracing, case tracking, and responding to compliance requirements during the COVID-19 pandemic. Finally, you will learn how Delta took a holistic approach to its Workplace Violence Program, focusing on prevention and awareness, to lessen the likelihood of a workplace incident.

Tags: Business Continuity Program, Coronavirus/COVID-19, Pandemic